Quick Facts About United Nails
United Nails Place has a mix of strengths and weaknesses based on the comments provided. It is important to analyze both positive and negative feedback in order to get a comprehensive understanding of the salon's performance.
Strengths:
1. Hypoallergenic wax: One customer specifically mentions loving the hypoallergenic wax offered at United Nails Place. This is a unique and valuable service that sets the salon apart from competitors.
2. Neat and long-lasting services: Another customer states that their nails and feet are always done neatly and the polish lasts a long time. This demonstrates the salon's ability to provide high-quality services that meet customer expectations.
3. Satisfied long-term customers: Several comments express satisfaction from customers who have been coming to United Nails Place for years. This indicates that the salon has established a loyal customer base and has been able to provide consistent satisfactory experiences.
4. Friendly and professional staff: Some comments mention the nice and professional technicians at United Nails Place. This positive customer service experience contributes to the overall appeal of the salon.
5. Staying open during challenging times: One customer expresses gratitude for the salon staying open during difficult times. This shows that United Nails Place is dedicated to serving its customers and maintaining business continuity.
Weaknesses:
1. Overcharging and disputed transactions: A customer complains about being overcharged and having their dispute fought by the salon. This suggests a lack of transparency in pricing and potential issues with resolving customer complaints.
2. Rough service and cuts: The same customer who mentions the overcharging also complains about leaving with cuts from rough service. This raises concerns about the safety and comfort provided by the salon.
3. Cheap products and poor quality: A dissatisfied customer mentions that the salon uses cheap products which led to their nail polish melting off. This indicates a potential lack of attention to quality and the use of subpar materials.
4. Inconsistency in service and results: Another customer had a negative experience with a male technician who charged a high price but provided poor nail services. This highlights a lack of consistency in the skills and professionalism of the staff.
5. Unprofessional and unclean: The same customer who had a bad experience with the male technician also criticizes their unprofessionalism, bad attitude, and lack of cleanliness. These are crucial aspects of a salon experience that should be prioritized to maintain customer satisfaction.
In conclusion, United Nails Place has strengths in the form of a unique service, neat and long-lasting services, satisfied long-term customers, friendly staff, and commitment to staying open during challenging times. However, the salon also faces weaknesses related to issues of overcharging and disputed transactions, rough service and cuts, the use of cheap products, inconsistency in service and results, and concerns about professionalism and cleanliness. These weaknesses need to be addressed in order to improve the overall customer experience at United Nails Place.
Best TL Reviews
I have been to this location on and off for years. In the past I loved this place. Especially the hypoallergenic wax. However, my last visit was my last visit. I took my daughter for homecoming along with me I spent $195 for the 2 of us but my card was charged an additional $52 the next day. I first disputed my transaction with bank but these folks fought my dispute. I already ignore leaving with cuts from the rough service but to be stolen from is unacceptable. PAY in cash or stay away someone is a thief! Who knows what else is being done without being noticed or how many times this has been done without being noticed! Be aware!
I’ve been here a few times and received great services! My nails and feet and always done very neat and my polish last a long time! Services are incredible. Will be back soon ♥️
These best service and I've been coming here for ten yesrs and I'm a satisfied customer. Tim and wife are amazing.
I love this place ,,,,technician very nice,do great job,,,nails last up more than 4 weeks
Do not go here I went here for a fill in on last Saturday by Tuesday my nail polish was melting off my nails so I went Wednesday at 6:30 they were closed yes closed sign says open until 8 ok went back Thursday the young lady in the front apologized and fixed my three melted nails this morning wouldn’t you know my thumb that was fixed last night polish has melted I mean no wonder they don’t have a lot of business they use cheap products!
I have been there 4 or 5 days ago and I was attend for a men. I was looking for a girl who always do my nails but unfortunately she was not there so this men told me that he was the master the boss and he does perfect so without hesitation I did my nails but omg the worse nail I had in my life all my nails are off now. He was not polite and he charge me $65 and all my nails are off
Moreover he is very unprofessional very bad attitude and not clean. Omg this is terrible
I've been coming to united nails for several years!! They're located right next to the old Safeway... my manicures, gel manicure or pedicure always on point one-the best in VA . Every 2 weeks im here like clock work! Thanks Guys for staying open during these times
She is very professional I love how they work very good customer service
Place Pictures
United Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places