Quick Facts About 4EVER Nails & Spa
Strengths:
1. Excellent customer service: Multiple comments mention that the staff at 4EVER Nails & Spa are friendly, welcoming, and attentive to customer needs. The manager, Ben, is particularly praised for his efforts to greet each customer and show appreciation for their business.
2. Skilled technicians: Many customers mention specific nail technicians by name and rave about the high-quality work they receive. Diane, Mimi, and Ben are specifically mentioned as providing exceptional service and producing great results.
3. Fair pricing: Commenters appreciate that the prices at 4EVER Nails & Spa are reasonable. This suggests that the salon offers competitive pricing, which is a major strength in attracting and retaining customers.
4. Calm and relaxing atmosphere: The overall vibe of the salon is described as calm and relaxing, which is important for creating a positive experience for customers. A relaxed atmosphere can contribute to a more enjoyable and pampering experience for clients.
5. Ability to handle different services: Several comments mention receiving multiple services at 4EVER Nails & Spa, including nails, pedicures, lip waxing, and eyebrow treatments. This indicates that the salon offers a wide range of services to cater to different customer preferences.
Weaknesses:
1. Inconsistent nail shaping: One commenter mentions a questionable nail shape after a visit to 4EVER Nails & Spa. While the incident was addressed by the management, this feedback suggests that there may be inconsistencies in the level of precision and attention to detail in nail shaping.
2. Customer favoritism: One negative comment accuses the manager, Ben, of favoritism and treating customers differently based on their wealth, specifically suggesting a bias against the black community. If true, this behavior can create a negative and discriminatory environment that may discourage certain customers from returning.
3. Inconsistent quality of service: One dissatisfied customer mentions receiving a subpar nail service where the technician did not take their time and the results were unsatisfactory. This feedback indicates that there may be inconsistencies in the quality of service provided by different technicians at the salon.
4. Lack of expertise in specific services: No comments mention specific negative experiences with services other than nails, so it is unclear if there are any weaknesses in areas such as pedicures, lip waxing, or eyebrow treatments. However, it is worth noting that there are no positive comments specifically praising these services either, suggesting that they may not stand out as strengths for the salon.
In conclusion, 4EVER Nails & Spa is praised for its excellent customer service, skilled technicians, fair pricing, calm atmosphere, and ability to handle various services. However, the salon has some weaknesses in terms of inconsistent nail shaping, potential customer favoritism, inconsistent quality of service, and a lack of feedback or praise specifically for services other than nails. Addressing these weaknesses can help the salon improve overall customer satisfaction and attract a more diverse clientele.
Best TL Reviews
I've only been to 3 nail salons and this one is my favorite. I've been to 4EVER nails about 3 or 4 times each time they have me walking away smiling and feeling cute. I believe there was one time where the shape of my nails was questionable but the mangers of the shop, a lovely couple gave me reassurance that they would always try to make them look good. The tech that help me with my eyebrows did them perfectly. The prices are fair and the vibe is calm and relaxing.
Had a great time/experience with my daughter there today! Mimi did a great job on my nails, pedicure and lip wax and they are all so very nice there. I would definitely recommend and return for services again ... :-)
Diane ALWAYS does an amazing job! I've been going to her at 4ever Nails for at least 8yrs!
Ben is the best!! My nails always come out perfect!! I love Forever Nails ????
Love my nails! Staff is friendly. Ben is always sure to walk around and great each customer and thank you for using their business. Will be returning.
The manager that works there Ben is horrible. He treats people wrong and he also picks and chooses who he favors (treat right). I realized he favors the ones that comes in there with a lot of money. Typically not the black community. He needs a big wake up call and understand if it wasn't for us there would be no business. So HUMBLE yourself. Please and Thank you
It was my first time there and I was very unhappy. The lady who did my nails did not take her time and the results was bad. I thought she would have done a better job on my hands so I decided to do it too but nope. I didn’t want to make no seen so I left once she finish. It look like i did it myself. Which I wish I did cause I’d do a better job on my feet for sure. I would not go back there again. The owner is very nice thought. I think his the owner. He knows everyone names that walked in which I was impressed by.
I went there the first time today with my friends. I had my hands done. Gel nail cat eye. I love it. The staff is very nice, she will try the best to answer my request. My friends love theirs too. Also the price is very nice, I would definitely go there again.
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4EVER Nails & Spa Info
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Planning
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | Closed |
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