Antonia's Paw Spa & Retreat

+1 731-300-3197

42 Federal Dr, Jackson, TN 38305 United States of America

Open Today: -

Quick Facts About Antonia's Paw Spa & Retreat

Antonia's Paw Spa & Retreat is a highly recommended place for boarding and daycare for K9 friends. They have exceptional customer service, treating every dog like royalty, and are well-priced. The staff is friendly, organized, and accommodating. They have a great intake process and even make reminder calls for appointments. Dogs are given breaks during grooming to ensure their comfort. The staff is kind, gentle, and patient with the dogs.

One of the strengths of Antonia's Paw Spa & Retreat is their customer service. Multiple comments mention the phenomenal customer service and how the employees treat every dog like royalty. This highlights their dedication to providing a positive experience for both the dogs and their owners. The staff is responsive, professional, and always happy to see the dogs.

Another strength is the pricing and attention to detail. Multiple comments mention that Antonia's Paw Spa & Retreat is well-priced and provides great detail in their services. They offer a broad list of services and are knowledgeable enough to recommend additional services that they believe would benefit the pet. This shows their commitment to providing a comprehensive and personalized grooming experience for each dog.

The organization and scheduling at Antonia's Paw Spa & Retreat is also a strength. Commenters mention that the scheduling is always on point and there is a great intake process. They make reminder calls for appointments, ensuring that customers do not forget and can plan accordingly. The fact that they work on several dogs at a time and give each dog breaks during grooming shows their efficiency and consideration for the dogs' well-being.

The daycare and boarding services provided by Antonia's Paw Spa & Retreat are also highly praised. Commenters mention that their dogs love being there and have positive experiences with both daycare and boarding. The employees are patient even with more challenging dogs and ensure that the dogs receive a fresh cut and are well-groomed.

Despite these strengths, there are some weaknesses mentioned in the comments. One commenter had a negative experience where their requests for a bath and nail trimming were not fulfilled. While the commenter acknowledges that these services were not included with boarding, they specifically requested them and were disappointed that they were not done. This highlights a lack of attention to detail and communication on the part of the staff.

Another potential weakness is mentioned in one comment that there can be a long wait time to get an appointment. While this shows that Antonia's Paw Spa & Retreat is highly sought after and dedicated to giving each dog a perfect look, it may be a drawback for customers who need immediate grooming services.

In conclusion, Antonia's Paw Spa & Retreat has many strengths, including exceptional customer service, well-priced services, attention to detail, organization, and a positive experience for dogs in daycare and boarding. However, there are also weaknesses mentioned, such as possible lapses in communication and long wait times for appointments. Overall, Antonia's Paw Spa & Retreat seems to be a highly recommended place for K9 friends, but it is important for potential customers to weigh the strengths and weaknesses before making a decision.

Best TL Reviews

Antonia's Paw Spa is a WONDERFUL place to keep your K9 friends while you're on vacation/out of town. The customer service is phenomenal, and all of the employees treat EVERY dog like royalty! If your pup needs a place to stay overnight, or even just for daycare, this is the place to go!

Always great with our Golden Doodle Maddie! Well priced, great detail, scheduling is always on point, friendly, organized, and accommodating whenever possible. Give them a try!

Antonia’s calls to remind you of appts. They have a great intake (my dog loves to go there). They work on several dogs at a time so they can give each dogs some breaks as they are being cut and groomed. My dog always loves to be there. They are so kind and gentle with the dogs there. There can be a long wait time to get your dog an appt., but they are full because they are very dedicated to making each dog look perfect.

Antonia’s does a great job with our little one. They are responsive and always professional. They have a broad list of services and will often recommend a service they believe your pet would benefit from.

Antonia and her staff have taken care of my dog, Oliver, for years. The staff are always friendly and so happy to see him. They bathe and groom him even though he is a bad boy sometimes. They are patient with him and he is always happy with his fresh cut. The daycare and boarding have also been great experiences for us.

I would give less than one star if I could. We had a horrible experience. We asked that they give our dog a bath. They didn't. We asked that they trim his nails. They didn't do that until my husband questioned them when he picked our dog up. Total lack of care. Definitely won't use them again and I don't recommend them to anyone. We are aware that neither the bath or nail trim were included with boarding, but they were requested. Also, when making the reservation, it specifically asked if we wanted to have his nails trimmed. Again, if they couldn't handle it, we should have been told up front.

Antonia's is so great. We use boarding and day care. The staff is so sweet and my sweet girl LOVES when she gets to go see her friends there! ????

Ace always looks and smells great when he leaves here. They are so sweet to him when he arrives.