Quick Facts About Yong Beauty Fashion
Yong Beauty Fashion Place, based on the comments provided, has both strengths and weaknesses. Let's delve deeper into each aspect:
Strengths:
1. Friendly and Helpful Staff: A customer appreciated the kindness of the lady behind the register and praised the owner for being helpful and sharing honest opinions. This indicates that the staff at Yong Beauty Fashion Place is attentive and dedicated to assisting customers.
2. High-Quality Jewelry: A customer mentioned that the jewelry sold at Yong Beauty Fashion Place is of great quality, with pieces resembling real gold, silver, and rose gold. This suggests that the store offers durable and aesthetically pleasing jewelry options.
3. Wide Range of Beauty Products: Another customer mentioned that the store offers various beauty products, including temporary hair color, hoop earrings, and eyelashes. This indicates that Yong Beauty Fashion Place caters to a diverse range of beauty needs and serves as a one-stop-shop for customers.
4. Reasonable Prices: A customer praised the store's prices, stating that they are extremely reasonable. This suggests that Yong Beauty Fashion Place offers affordability, which can be attractive to customers seeking cost-effective beauty options.
5. Personalized Customer Service: A customer highlighted the store owner's commitment to spending an appropriate amount of time helping customers make the right selections. This indicates that Yong Beauty Fashion Place values personalized customer service, ensuring that customers feel satisfied with their purchases.
Weaknesses:
1. Racial Discrimination: Multiple customers expressed concerns about the owner's behavior towards people of color (POC). They claimed that the owner is rude, disrespectful, accuses POC of stealing, and speaks unfavorably about women of color. Such behavior is discriminatory and can alienate potential customers.
2. Laughing at Customer's Inquiry: A customer mentioned feeling belittled and embarrassed when the store clerk laughed in their face after requesting to see wigs within a specific price range. This indicates poor customer service and a lack of sensitivity towards customers' needs and budgets.
3. Overcharging: A customer complained about being overcharged for a wig and experiencing difficulty in resolving the issue with the owner. This suggests a lack of transparency in pricing and an unwillingness to resolve customer complaints promptly and fairly.
4. Inconsistent Operating Hours: A customer pointed out that the store's hours of operation were not accurate, leading to inconvenience and frustration. Inconsistency in operating hours can inconvenience customers and damage the store's reputation.
Considering these strengths and weaknesses, Yong Beauty Fashion Place appears to have a number of positive aspects, such as friendly staff, high-quality jewelry, competitive pricing, and a wide range of beauty products. However, the store needs to address the issues of racial discrimination, poor customer service, overcharging, and inconsistent operating hours to improve its overall reputation and customer satisfaction.
Best TL Reviews
I had a great experience at Yong beauty fashion today. The lady behind the register was kind and the owner was not crass or rude but rather wanted to do her best to help me find what I was looking for while sharing her honest opinion which helped me find exactly what I was looking for! Thanks Yong (and the kind lady behind the register)!
Save your money and go somewhere else. The owner is rude to you if you are a POC. They accuse you to your face of stealing. They are pushy and follow you around the store. Embarrassing and insulting
Never again. Young is rude and disrespectful to the POC that spend money at her business. I have heard her speak about women of color in an unfavorable manner. She thinks I'm white I guess, anyway. Ladies beware.
I shopped here previously and liked the products I got so I came back today to look at some more hair bundles and wigs. The store clerk asked me if I needed any assistance and I was curious so I told her I’d like to look at any wigs around $35 dollars. The store clerk actually laughed in my face and told me “not here”. I felt so belittled and embarrassed, I put my other items back and decided to leave. I don’t understand why she couldn’t have offered me other wigs around my price range if they really didn’t have any (which by the way they do have wigs in that price range) instead of laughing at me.. then she had her associate follow me out of the store because they suspected me of stealing items on the way out and I had to go in and show them where I placed my items I didn’t purchase. The associate/cashier was very nice and I’m not mad that they asked me to show them where I put my items, even though I technically shouldn’t have had to, but I felt so degraded by this experience. I have spent money at this store and for someone to laugh in my face about my budget inquiry really ruined my experience and I won’t ever be going back here due to that.
My mom and family have been purchasing wigs and hair supplies from Yong Beauty Fashion in North Myrtle Beach for years. Today my mother found a wig that was priced at $42.99. The female owner Yong charged her $49.99. When my mom got to her car she looked at her receipt and notice that she was overcharged for the wig. Apparently, Yong marked out $42.99 and handwrote $49.99. My mom went back to the store to tell Yong that she was overcharged for the wig. Not only did Yong have an attitude she also wouldn't even let my mom exchange the wig for a cheaper one. My family and I would not be making another purchase at Yong Beauty Fashion ever again???? If you are in the North Myrtle Beach area I wouldn't recommend you to go to this place unless you want to get overcharged and treated with disrespect.
Jewelery is extremely nice and looks real as in real gold silver and even rose gold and the bangle bracelets rarely even tarnish even after years of me purchasing!!
Super cute hoop earrings all earrings only go to Yongs!!!!
Super cute temporary hair color and super cheap too!!eyelashes sold here now so one stop for ALL your beauty needs!!!
4ever my goto 4 hoops and 4 hair !!!$!!! Thanks Mrs Yong you tha best!!
You need to correct your hours of operation. I show up 10 minutes till walk up to the door the lights were turned off and the open signs was left. Absolutely rude I would not recommend your business.
My wife went in to purchase a wig and we couldn't be more pleased. Ms. Yong was very helpful and spent all the time needed to make the right selection. Her prices were extremely reasonable. Best kept secret in the area.
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