Gifted Hands Hair Salon LLC

+1 405-842-3952

10404 Vineyard Blvd suite H200, Oklahoma City, OK 73120 United States of America

Open Today: -

Quick Facts About Gifted Hands Hair Salon LLC

Gifted Hands Hair Salon LLC has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.

Starting with the strengths, it is evident that some customers had positive experiences with specific stylists. Ms. Lalonda, Pauline, and Angie were mentioned positively in the comments. Customers praised them for their professionalism, efficiency, and the quality of their work. They appreciated the hairstyling outcomes and expressed their intention to return to the salon. This indicates that the salon has capable stylists who are able to meet customer expectations.

Another strength mentioned was the cleanliness of the salon. One customer specifically commented on the salon's cleanliness, which is important in maintaining a professional and hygienic environment. This suggests that the salon pays attention to cleanliness standards, creating a positive impression on customers.

Furthermore, the salon seems to offer a variety of services, such as detangling, washing, drying, silk pressing, clipping ends, and hairstyling for natural hair. This indicates that Gifted Hands Hair Salon LLC is able to cater to various haircare needs.

However, there are also several weaknesses highlighted in the comments. One common complaint is the attitude of certain stylists. Customers expressed their dissatisfaction with Ms. Lalonda's attitude, stating that she seemed as though doing their hair was a chore. Additionally, a customer mentioned that Ms. Lalonda had a bad attitude and treated her as if she was a bother. This indicates a lack of professionalism and customer service skills from this specific stylist, which can negatively impact the overall salon experience.

Another weakness mentioned was the pain experienced during the detangling process. A customer expressed dissatisfaction with the way their hair was detangled, stating that it was extremely painful and that their hair was ripped out. This suggests a lack of attention to customer comfort and proper haircare techniques during the detangling process.

Furthermore, a customer mentioned that they were left under the dryer for longer than necessary, causing their hair to feel like it was cooking unnecessarily. This indicates a lack of attentiveness and time management on the part of the stylist.

Additionally, there was confusion regarding the need to detangle hair before the appointment. One customer mentioned that Ms. Lalonda questioned why they didn't detangle their hair before coming, even though it was not communicated to them during the scheduling process. This suggests a lack of clear communication and consistent policies within the salon.

Overall, Gifted Hands Hair Salon LLC has strengths such as capable stylists, positive outcomes for certain services, and attention to cleanliness. However, there are weaknesses in terms of the attitudes of some stylists, pain experienced during certain services, lack of time management, and inconsistent communication. Addressing these weaknesses by providing more comprehensive training on customer service, haircare techniques, and improving communication within the salon could significantly improve the overall customer experience.

Best TL Reviews

Got my hair detangled, washed, dried, blown out, and trimmed by Lalonda. Didn’t like her attitude, and the detangling was extremely painful - she combed from root to tip without enough product and ripped my hair out as if she was in a hurry. She left me under the dryer for longer than necessary, so it felt like my hair was cooking for no reason. And she questioned why I came without detangling my hair first - she didn’t tell me to when I scheduled the appointment and she’s a stylist anyway, why does that matter when a detangle can be added for an extra fee. Overall she acted like doing my hair was a chore, the experience was awful, and I wouldn’t recommend her.

Ms. Lalonda was exceptional. Got me in on a same day appointment. Was very kind, professional and efficient. Immediately got me in and to work. Hair turned out amazing and would 100% recommend this salon and their services.

Angela Hosley is a great stylist! This is my 1st time going to this salon and I left a satisfied customer. The environment is very clean too. This coming from an ocd like me means a lot. I definitely will be going back to her. Thanks

I was very pleased with the services i received. My daughter got a silk press and clipped ends. We've been on a hair journey and I feel good about the advice I was given and the silk press had my babies hair in a state ice been dying for! Extremely pleased and we will be back.

Ms.Lalonda did my hair got me right for my birthday I'm so happy with the outcome an she was nice didn't take long. An I will go back some reviews say she has a bad attitude but she actually doesn't very nice an sweet.

Pauline was great. She did an excellent job . I will return again and Recommend all my friends as well.

My 1st and only appointment with lalonda was awful from beginning to end based on her attitude. How could you be in the service industry and treat customers as if they are a bother? There isn't anything positive about my visit, not even the shampoo as all week I had flakes falling on my blazer. I love supporting black businesses so it was hard to do this review but definitely necessary.

Angie is a wonderful stylist! I come from Texas to allow my natural hair to be done by her. 10⭐s