Quick Facts About La Nail Studio
La Nail Studio is a nail salon that receives overwhelmingly positive feedback from customers. Through the comments provided, the strengths and weaknesses of the salon can be identified.
One of the major strengths of La Nail Studio is its exceptional customer service. Multiple comments mention the friendliness and welcoming nature of the staff. Customers appreciate the personal touch and the fact that the staff knows them by name. The owners, Tom and Lily, are specifically mentioned for their amazing customer service. This excellent customer service creates a positive and comfortable environment for customers, making them feel valued and appreciated.
Another strength of La Nail Studio is the skill and talent of their nail technicians. Customers consistently praise the quality of the services they receive, whether it's a gel pedicure or an acrylic manicure. The attention to detail and professional approach of the technicians are noted as factors that contribute to the overall positive experience. The salon is recognized for employing talented and professional nail artists.
Additionally, the salon is commended for being honest with customers. In one comment, a customer mentions how the staff informed them about the lighter color of the pedicure, ensuring that they have realistic expectations. This honesty builds trust between the salon and its customers, as they know they will receive transparent and truthful information about the services they are receiving.
La Nail Studio also receives praise for going above and beyond to cater to individual customer needs. One customer mentions how the nail technician helped them prevent ingrown toenails in the future. This personalized approach and attention to individual concerns contribute to the overall positive experience and satisfaction of customers.
Furthermore, the salon is lauded for its professionalism. The nail salon is described as being very professional and having a high level of expertise. The technicians are noted for their professionalism and knowledge in recommending the best options for customers. This professionalism contributes to the overall positive reputation of the salon.
While the majority of comments are positive, there is one negative comment that stands out. The customer had made an appointment but was left waiting for 45 minutes without being seen. This highlights a weakness in the salon's appointment management process. It is important for salons to manage appointments effectively to ensure a smooth and efficient experience for customers. This negative experience may deter some customers from returning to the salon.
In conclusion, La Nail Studio is a highly recommended nail salon that excels in customer service, talented technicians, honesty, personalized care, and professionalism. These strengths create a positive atmosphere for customers and contribute to their overall satisfaction. However, the negative experience of a customer being left waiting for an appointment indicates a weakness in the salon's appointment management process. Overall, La Nail Studio is a reputable salon with many strengths that outweigh its weaknesses.
Best TL Reviews
This salon gave me THE BEST experience I’ve ever had at a nail salon. They were incredibly friendly, welcoming, hospitable, helpful, and talented. I got my acrylics taken off and unlike other salons I’ve been to, they were gentle and soaked them off properly. It made my nails look the best they ever have! They also gave a very thorough pedicure and were honest about the color being lighter than I wanted. They also made my dad’s first pedicure a wonderful experience. I will be coming back for sure!
Highly recommend! I got a gel french pedicure and acrylic french manicure and they turned out beautiful. I also get ingrown toenail’s and the nail tech mimi went over and beyond to help me prevent them in the future. Lilly did my manicure and the attention to detail and customer service/ friendly personality made LA nails my new go to salon. Will definitely be a returning customer. Very happy.
I thought I would patronize a business in my community and thought it was my new nail place but I couldn't have been more wrong. I made an appointment and was told 6pm would be fine. I arrived about 5-7 minutes early. I was given a basket of nail color and told to sit at the first pedicure station. The guy said someone would be with me shortly. They were obviously busy with other patrons so I decided to wait. I waited 45 minutes only to never to get seen. There were 2 other ladies that came in after me who left before me. The guy said "come back". They said they would. No one said anything to me when I left. I won't be back. If you're that busy, DON'T make appointments that YOU can't keep.
I went to La Nail Studio this morning for a gel pedicure. As always, it was a great experience. Taylor took special care to make the pedicure look awesome. She was extremely professional and also very sweet & kind. I’ll definitely be back at this salon!
The first time I came with a friend who has told me so many great things about this place. I have been here three times since and every time had amazing service! Not only is everyone very friendly, they go above and beyond. Very happy to have found them! Very professional and talented nail artists!
I LOVE my nail salon! They are awesome! Professional but personal! They know me by name and always do a fabulous job????. I would highly recommend!
The owners(Tom And Lily) are amazing as well as the Staff. It’s Always a great experience every time. Thank you for your GREAT CUSTOMER SERVICE!
I'm from NJ and I have been searching for a nail spot. Today I found it. The owners- Tom and Lily are the most knowledgeable, professional, caring people I have met in a long time. Lily took the time out to explain the benefits of using certain extensions to save the health of your own eyelashes- she took her time perfecting my SNS mani. I am in love with the results. I will never go anywhere else. If you're looking for a place for true quality this is it..
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La Nail Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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