Quick Facts About Star Nail
Strengths of Star Nail Place:
1. Excellent customer service: Many customers commented on the great customer service they received at Star Nail Place. They mentioned that the staff was patient, nice, and accommodating. This is a strength as it shows that the salon prioritizes providing a positive experience for its clients.
2. Skilled nail technicians: Multiple comments praised the quality of the nail services provided at Star Nail Place. Customers mentioned that they were satisfied with the nail designs and the work done on their nails. This showcases the skill and expertise of the nail technicians, which is an important strength for a nail salon.
3. Long-lasting gels: One customer mentioned that their gel polish lasted for four weeks, even in the middle of summer. This indicates that Star Nail Place uses good quality products and techniques that ensure the longevity of their gel manicures. This is a strength as it provides value to the customers by offering longer-lasting nail treatments.
4. Good pedicures: Several comments expressed satisfaction with the pedicures received at Star Nail Place. Customers mentioned that the pedicures were amazing and the salon did a great job. Good pedicures indicate that the salon has skilled technicians who can provide high-quality foot care services.
5. Clean and quiet environment: A customer mentioned that Star Nail Place is a nice, quiet, and clean place. This demonstrates that the salon maintains a hygienic environment for its clients, which is an essential strength for any beauty establishment.
Weaknesses of Star Nail Place:
1. Long wait times: One customer mentioned that there is usually a wait time at Star Nail Place. This can be seen as a weakness as long wait times can inconvenience customers and discourage them from visiting the salon, especially if they are in a hurry or have limited time available.
2. Limited availability of certain services: A customer mentioned that Star Nail Place doesn't offer a lot of fancy nail designs. Additionally, another comment stated that the salon only does gel manicures and not regular manicures. This limitation in services can be perceived as a weakness, as customers may prefer a wider variety of options to choose from.
3. Inconsistent service quality: A customer expressed dissatisfaction with the pedicure service they received. They were unhappy with the shape of their toenails and the salon's unwillingness to address the issue. Inconsistency in service quality can be seen as a weakness as it can result in negative experiences for customers and affect the salon's reputation.
4. Hygiene concerns: One customer reported experiencing an infection after their pedicure, possibly due to the use of shared callus remover tools. This indicates a potential hygiene issue at Star Nail Place, as proper sanitation and the use of sterile tools are crucial to prevent infections and ensure the safety of clients.
5. Discrimination: One customer mentioned experiencing microaggressions and feeling discriminated against as a person of color. They claimed that they were given an inferior manicurist based on their gender and were subjected to unfair treatment. Discrimination is a significant weakness for any business, as it creates a hostile environment and can lead to the loss of customers and damage to the salon's reputation.
Best TL Reviews
First time client and will definitely be back! Super patient with my 3 year old who insisted to get her nails done too. ❤️ And I’m so in love with my cute spooky ghosts.
I went to pro nails to get my nails done because the wait was long here. Pro nails did a horrible job so I needed up coming to star nails getting the ones that pro nail just did off and star nail redid what I wanted. They also had great customer service and were so nice!! First picture what I got at pro nail, second picture what I asked for and third picture what star nail did for me! STAR NAIL IS WELL WORTH THE WAIT!
I went her for the first time in over 5 years. There is a wait time, usually, but if you want good service I'd suggest you come here. Wen did so great on my nails I left him a 13$ tip.
I came for a gel pedicure. The pedicure was amazing and my polish lasted for 4 weeks. I took it off at 4 weeks because they needed to be redone but I was amazed because I’ve never had gel last so long in the middle of summer! Amazing job!
I haven't had anything but good service here from nails to waxing. They don't seem to do a whole lot of fancy things to nails but they do have stickers. They also tend to get rushed around 5pm and won't always accept new customers after 6:15 pm if they are busy.
Nice place, quiet and clean. I got a fill with gel nail polish and I’m satisfied with that,however,after the older gentleman completed my pedicure I was not happy with the shape of my toenails and asked to have them shaped more evenly. They gave me all kind of reasons as to why they couldn’t do it, I explained that I get pedicures frequently and the shape of the nails is a major factor in how professional a pedicure looks, the supervisor said my nails were too close to my skin to shape them and then handed me a nail file and advised me I could do them myself. I demonstrated the difference and they still made no attempt to make me happy. As a result, I left the technician who did my toes no tip and advised them I would be writing a review.
This place typically does great pedicures but a few days ago I got a pedicure and the service was awesome BUT….. I guess the device they use to get the dead skin off your feet was used by more than one person because immediately when I got home my feet started itching. The itch was so bad I went to the doctor and they said it was some type of infection and not an allergic reaction as thought it may have been. My feet itched for several days before it finally stopped . They gotta do better with having fresh callus remover tools
Walked out- Unaccommodating and experienced micro aggressions as people of color. Do not go here if you are a person of color. You will be told you can’t have a normal manicure (“they only do gel for manicure”) so they can up charge you. And worst yet I was given the male associate who anyone in the mail circuit knows are typically the poorest and least trained manicurists. I am livid and never going back and I’m only an out of town visitor
Place Pictures
Star Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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