Quick Facts About New China Buffet
New China Buffet has received a mix of positive and negative comments, indicating both strengths and weaknesses of the restaurant.
One of the strengths mentioned by customers is the extensive food spread. Multiple comments highlight the loved and fantastic food, with special mention of properly made fried rice and delicious hibachi grill. The positive feedback on the taste and quality of certain dishes suggests that the restaurant has a good selection and preparation of food items. Furthermore, the comment about everything being brought out fresh and nothing being empty indicates that the buffet maintains a well-stocked and frequently replenished food display, ensuring customers have a wide variety of options to choose from.
Another strength mentioned is the cleanliness and quiet atmosphere of the restaurant. A customer appreciated the neatness of the place, which suggests that the restaurant pays attention to cleanliness and maintenance. The quiet environment can be seen as an advantage for customers who prefer a more peaceful dining experience.
Polite and professional service is also highlighted as a strength. Multiple comments mention the politeness and professionalism of the staff, which contributes to a positive dining experience. Good service is significant in attracting and retaining customers, as it creates a welcoming and pleasant atmosphere.
However, there are several weaknesses mentioned in the comments that may impact the overall perception of the restaurant. One recurring theme is the inconsistency in food quality. Some customers express disappointment and mention that the food quality has decreased compared to previous visits. Complaints about blandness, poorly cooked seafood, and undercooked macaroni and cheese suggest that the restaurant may not consistently maintain high standards in the preparation and taste of certain dishes. Inconsistency in food quality can lead to a lack of confidence in the restaurant's ability to consistently deliver satisfying meals.
Another weakness mentioned is the issue with the service. One comment raises concerns about the discrepancy between the amount charged in-store and the amount reflected on the bank statement. This suggests a potential issue with accuracy in billing and raises concerns about transparency and trustworthiness. Additionally, another comment mentions that the service is not good, hinting at possible inconsistency or lapses in the overall service experience.
Despite the weaknesses mentioned, it is worth noting that some customers still consider New China Buffet as one of their favorite buffets. This suggests that despite the shortcomings, the restaurant does have redeeming qualities and appeals to certain preferences and tastes.
In conclusion, New China Buffet has strengths in terms of its extensive food spread, neatness, polite and professional service, and positive feedback on certain dishes. However, there are weaknesses in the form of inconsistent food quality, issues with accuracy in billing, and occasional lapses in service. Addressing these weaknesses and maintaining the strengths could help improve overall customer satisfaction and retention.
Best TL Reviews
Loved the entire food spread. I did takeout and my plate came to about $23. I enjoyed every bit of the food. I’ll be visiting again soon but will be dining in this time.
The place was neat and quiet too.
They are so polite and professional here. The food is fantastic! Most ppl don't know what fried rice is supposed to taste like but they make it properly here. Took me a while to find
All I will say is I was very disappointed in the food quality. My son said the ribs were great, but my 19 year old grandson barely ate anything & that's not normal. The service was really good & despite the food quality, they were tipped well. I will not return. We've been there a few times before & it was much better.
Food is pretty good here just the service is not. You have to watch your bill because they will charge you 1 amount in the store and then you will see a different amount on your bank statement. It is happened twice that we have gone recently.
Honestly the food is usually much better, however I did come at 2pm so it's their slower time of day. Everything seemed a little cold usually it's steaming and you have to let it rest a bit before trying to eat it. Still one of my favorite buffets in Birmingham
Cannot recommend. Most everything is extremely bland. The crawfish are obviously cooked from frozen making them inedible. The crab meat was so dry it was almost as hard as the shells. The only things I enjoyed were the chicken on a stick and the garlic bread. My husband enjoyed some of the sushi but was displeased by some as well so he did not eat much. Also the macaroni and cheese looked and tasted like it was just an arts and craft project….the noodles were undercooked, the cheese sauce was liquidy and a very strange orangish color and it just tasted like water and crunchy macaroni. The service was good though. I was thankful for the refills to wash some things down.
A great meal anytime of the day everything was being brought out fresh and nothing was ever empty. The hibachi grill was the taste I was looking for with just the right amount of spices added
Was a great place to eat at ... But it just gone down. Food is ok not good as it use to be. Still has good service though.
Place Pictures
New China Buffet Info
Amenities
Service options
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Takeout
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Offerings
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All you can eat
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Coffee
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 09:30 PM |
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| Tuesday | 11:00 AM - 09:30 PM |
| Wednesday | 11:00 AM - 09:30 PM |
| Thursday | 11:00 AM - 09:30 PM |
| Friday | 11:00 AM - 09:30 PM |
| Saturday | 11:00 AM - 09:30 PM |
| Sunday | 11:00 AM - 09:30 PM |
How to go there
Location
Places