Quick Facts About Fantastic Nails & Spa
Strengths:
1. Long-standing nail technician: One commenter mentions having the same nail technician for 7 years, indicating that Fantastic Nails & Spa has built a loyal clientele and has experienced staff.
2. Positive nail results: Several commenters mention that their nails looked good or were perfect after visiting Fantastic Nails & Spa. This suggests that the salon is capable of delivering high-quality nail services.
3. Painless eyebrow waxing: One commenter specifically mentions that their eyebrow wax was quick, painless, and looked great. This indicates that the salon is able to provide satisfactory waxing services.
4. Satisfied male customers: A commenter mentions that their husband loves visiting Fantastic Nails & Spa for pedicures and feels like he's floating after the treatment. This shows that the salon is capable of catering to male customers and providing an enjoyable experience.
5. Skilled nail technicians: A commenter highly recommends Pam and May for their excellent nail services, indicating that there are skilled technicians available at the salon.
6. Friendly staff and atmosphere: One commenter mentions that everyone at Fantastic Nail Salon is friendly and talented, creating a positive and welcoming atmosphere.
Weaknesses:
1. Unfriendly and rushed service: One commenter mentions feeling rushed and not receiving friendly service from the nail technician. This indicates that some staff members may not prioritize customer satisfaction or create a welcoming environment.
2. Inconsistent quality: One commenter mentions that their nails looked good for a day and a half before chipping, suggesting that the salon may have issues with the longevity of nail services.
3. Language barrier: Another commenter raises concerns about the staff's limited English proficiency, which can make communication difficult for some customers. This can contribute to misunderstandings and result in subpar service.
4. Lack of spa-like ambiance: One commenter expresses disappointment with the salon not providing the expected ambiance and amenities of a spa. This suggests that the overall experience may not meet the standards of a traditional spa.
5. Unclean tools and station: A reviewer describes the nail technician's station as unorganized and filthy. They also mention that the technician used old and dirty tools. This indicates a lack of cleanliness and hygiene standards at the salon.
6. Poor customer service and overcharging: One commenter mentions receiving a poor customer service experience, as they were not given the desired nail style and were overcharged. This shows a lack of attention to customer preferences and an inconsistency in pricing.
In conclusion, Fantastic Nails & Spa has strengths in terms of having long-standing and skilled nail technicians, positive nail results, painless eyebrow waxing, satisfied male customers, and a friendly staff and atmosphere. However, the salon has weaknesses in terms of unfriendly and rushed service, inconsistent quality, language barrier issues, a lack of spa-like ambiance, unclean tools and stations, and poor customer service and overcharging. These weaknesses indicate areas for improvement to enhance customer satisfaction and overall salon experience.
Best TL Reviews
While experience was good, it felt like the woman who did my nails wasn't really friendly and seemed to rush me in and out. Got the help bc im terribly rough on my nails. Looked good for a day and a half. eyebrow wax was quick and painless and looks great.
Awful! I am actually appalled that this place has anything above 1 star. I used to come here years ago when Maria worked here - the only good nail tech out of the entire "spa" team. I honestly CANNOT call it a spa as the spa is an establishment offering health and beauty treatment with relaxing music, nice clean tools, fluffy towels, and pleasant ambiance. This place is the opposite of this. Let me start by saying that I have not been going to Vietnamese owned nail salons for a while now because they are just not relaxing, anti sanitary and the work is sloppy. I have lived in United States for 17 years and tried multiple locations starting from CA and SC, all the way down to FL - they are truly the worst of the worst when it comes to quality of work. Not cheap by any means, but rushed, unprofessional and, sadly, nail polish usually chips off within 1-2 weeks after manicure / pedicure. They have no idea how to apply a nail polish super close to cuticle as true professionals do because that would require training, licensing for each individual and extensive experience. I come from a different country and have not spoken English that well when I just moved here years ago, and I am not expecting everyone to be fluent, but I am shocked that most of the nails techs barely speak ANY English. All I needed was to remove gel nail polish that I got while I was out of the country 6 weeks ago (yes, it lasted perfectly for 6 weeks). I wanted to make sure my nails are being taken care of professionally instead of doing it on my own with a file (my regular nail tech lives by Clearwater so it is too far of a drive to just remove gel polish). I was not greeted right away, then I stood there for 3-4 more minutes while they spoke in their language trying to figure out who wants "just the nail polish removal customer". I then was taken to the middle-aged lady's extremely unorganized and filthy station. She did not say anything to me when she approached the table except for grabbing my hand and starting to remove nail polish with her old dirty tools. She poured what seemed like an ounce of acetone on each of my nails to soak them in. Not surprisingly, she then filed my nails unevenly. Not sure if it was because the entire 20 minutes I was there she was obnoxiously talking to other ladies who sat next to her in Vietnamese. Her mouth just never stopped talking - ahhhhh, the true "spa experience"! I asked to make my nails even to which she got very confused... Someone else came to finish the job and asked again if I wanted them filed evenly? Cannot even make this up if I wanted to... The absolute terrible nail salon. Will not be coming back, EVER, and would not recommend to anyone else unless you like to throw away your money in the trash.
I’ve been going to Fantastic Nail Salon for years! I’ve had the same nail tech for 7 years! I’m very picky about my nails (length and thickens) and he’s always spot on and he has never knicked me with the grinder! I would recommend this nail salon to everyone! ASK FOR TOM HES AWESOME! ????????
The nails were perfect, the eyebrows were terrible, they reused the same wooden stick each time. They wouldnt give me a refund AND they took more out of my account than what was agreed upon. This place is ridiculous.
My husband LOVES to come to Tina monthly for his pedicures. He said she leaves his feet feeling like he's floating!
I recently came home from military and wanted to find a good nail salon.I tried several in the area and settled on Fantastic Nail Salon. Pam has been doing my nails for months now. I am so pleased with my nails every time I leave there. I highly recommend this salon. I recommend Pam and May.
First visit. Within 2 days I had 2 nails broken. When back and they tried to give me a fill. Second time came with an example. I wouldn’t have stayed if I was told they could not do it. I was told it could be done right up until it was time to do them. I had no choice but to change the style with colors that were for the example I brought in. I was given not what I wanted but what they wanted me to have so they can move on to the customers that they knew. I’ll find somewhere else to spend.
I’ve been going to Fantastic Nails for over a year. Everyone is friendly and very talented. Kathy gives the best manicure I’ve ever had! She is a master of her craft.
Fantastic Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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