Simply Perfect

+1 508-879-0099

53 Pond St, Ashland, MA 01721 United States of America

Open Today: -

Quick Facts About Simply Perfect

Simply Perfect place, based on the comments provided, appears to have several strengths and weaknesses.

Starting with the strengths, one of the significant strengths of the salon is the quality of their nail services. Several customers mention that they have been going to Simply Perfect place for multiple years and have consistently received excellent nail treatments. The customers express their satisfaction with the way their nails turned out and praise the skill and professionalism of the nail technicians. This positive feedback on the quality of service showcases the salon's expertise in nail care.

Furthermore, the family-owned nature of the business is seen as a positive aspect by many customers. They appreciate the warm and friendly environment created by the family, mentioning how kind and sweet the owners, Lee and Bob, are. Multiple comments stress the personal attention given to customers, with frequent mentions of the owners remembering personal details and showing genuine interest in their lives. This personalized approach creates a sense of connection and makes customers feel valued and appreciated, contributing to their overall satisfaction.

Customers also appreciate the ease of booking appointments and the salon's flexibility in accommodating them. The salon is commended for its willingness to find time for customers, even during busy periods. This high level of customer service helps in building loyalty and trust among customers, as they feel that their preferences and convenience are taken into consideration.

Another strength of Simply Perfect place is the reasonable prices they offer. Several customers mention that the salon provides good value for money, with affordable pricing for their services. This competitive pricing makes it an attractive option for customers seeking cost-effective nail care.

On the other hand, the salon has some weaknesses that should be addressed. One significant weakness mentioned in the comments is the issue of inconsistent treatment from the staff. While some customers had positive experiences and praise the salon for their customer service, others criticize the staff's behavior towards them. One customer mentions that despite being a regular for three years, they were not treated as a valued customer and were often ignored. Another customer highlights a sudden change in behavior, claiming that the staff started refusing to do their nails without any apparent reason. These inconsistencies in treatment can lead to confusion and frustration among customers and may deter them from returning to the salon.

Additionally, there is one comment that mentions rudeness from the owner, Lee. The customer describes her as "super rude" and advises others to avoid the salon. While this may be an isolated incident, it raises concerns about the professionalism and customer service standards of the salon.

In conclusion, Simply Perfect place has several strengths that contribute to its positive reputation. Customers appreciate the quality of service, personalized attention from the owners, ease of booking appointments, and reasonable prices. However, there are weaknesses that need to be addressed, including inconsistent treatment from staff and negative experiences with the owner's attitude. To maintain and improve their reputation, the salon should address these weaknesses by focusing on consistent customer service and addressing any issues of staff misconduct.

Best TL Reviews

I have been visiting this nail salon for 3 years. Usually Lee's brother or one of the other guys does my nails and always does a great job, I have never complained and always gave them a good tip. Despite the fact I was a regular for 3 years they didn’t treat me like one of their regulars who they were so nice to and would always greet them so nicely. I was always treated like someone new and as if they don’t know me. But that didn’t stop me from going there as they did an amazing job on my nails( and that’s what matters to me most) Anyways , all of a sudden now they don’t want to do my nails! I walk in or even try to make an appointment they just tell me we don't have time for you. It has happened 3 times that they told me to go away and they don't have time for me or let me even make an appointment. I don't understand why or what has happened. I'm extremely confused why they are being so rude to me all of a sudden. Avoid this place! Lee was never really nice to me, and it didn’t bother me because her brother would do my nails but now she has become super rude!!! This woman is insane! AVOID AVOID AVOID.

I’ve been coming to this salon for 3 years. My old salon had shut down and I was hoping to find somewhere clean, with nice workers, and good prices. I found so much more than that here! The family running this salon is so kind, and they always remember their regulars. I will go several weeks/months without getting my nails done (and I dye my hair/change my appearance often) and not only do they all recognize me, but they remember things I’ve mentioned about my life and just show the deepest amount of interest in every word their clients say to them. And it isn’t only me who they do this with, they do it with each and every customer who walks in the door. Not to mention how insanely easy it is to book an appointment! Even on a busy day they will always try to make time for everybody who wants to treat themselves to a mani/pedi. They are so careful while also being so fast with their work! I mostly get acrylics and I’ll be in and out within 45min-1hr, and the quality of the nails beats those I’ve gotten everywhere else. I will never go anywhere else to get my nails done.

Very good. I've been coming here for 3 months and they have done good every single time.

My 1st mani and pedi experience was wonderful. They did a great job on my nails.

I've been coming here for 4 years. Prices are reasonable. The gel manicures last for 2-3 weeks. Tam and Lee are the best ????

Perfect little place for a manicure and a pedicure. Lee & Bob were so sweet. There was a group of us that came in all at once and it was very professional and timing was perfect.

I highly reccomend.

This was my first time trying out Simply perfect. I absolutely love that they are a family-owned business and everyone was super friendly. Michael did my nails I highly recommend him, he took his time they came out perfect. Bob was super friendly talking to everyone seeing how they were, and lee she was such a sweetheart as well. Everyone in the place was fantastic. Good prices. Will definitely be going back!!!

I Luv Lee & her Family ❤ I've been going there for 10+ yrs.

Always Satisfied. They do an Amazing Job! They stand behind EVERYTHING they do. They want their Customer's to be Happy & Satisfied.

A Happy Customer always comes back.

Their Pedicures are so Relaxing.

Luv the Foot Massage.

I've been to other places, when I've had No Choice but all I found was higher prices & less quality.

I'll be there this week????