Quick Facts About Glitter Nails & Spa
Glitter Nails & Spa has received a mix of positive and negative comments from customers. Based on these comments, some strengths and weaknesses of the salon can be identified.
One of the major strengths of Glitter Nails & Spa is the skill and expertise of their nail technicians. Customers have praised the salon for their gel manicures and ability to help them choose the perfect polish color. Vanessa, in particular, was mentioned as being great at her job. This highlights that the salon has skilled professionals who can deliver high-quality services.
Another strength mentioned by a customer is the sterilization of tools. This is an important aspect for many people, especially those who have had negative experiences with infections in the past. The fact that the customer did not experience any infections after her visit shows that the salon prioritizes cleanliness and hygiene.
The salon also showed great customer service by going above and beyond to accommodate a customer who had to bring her daughter along. The staff helped take care of the baby while the customer received her treatments, allowing her to relax and enjoy her "me" time. This shows that Glitter Nails & Spa is family-friendly and willing to accommodate the needs of their clients.
However, there are also several weaknesses that have been identified by customers. One recurring issue is the long wait times. Multiple customers mentioned having to wait longer than expected, and one even made a reservation that was not honored. This indicates a lack of efficient scheduling or understaffing, leading to customer dissatisfaction.
The negative comments also highlight issues with customer service. A customer mentioned feeling rushed during her pedicure and that the staff seemed more interested in talking amongst themselves than focusing on her. This demonstrates a lack of attention and professionalism, which can lead to customers feeling disregarded and dissatisfied.
Another weakness mentioned is the inconsistency in delivering the desired nail designs. Customers who showed pictures of what they wanted stated that the final result was only somewhat similar. This suggests a lack of attention to detail or a misunderstanding of customer preferences, leading to disappointment.
Finally, the pricing at Glitter Nails & Spa is a weakness for some customers. One individual mentioned that a rebase cost $55, which they believed was too expensive. This suggests that the salon may have higher prices compared to other establishments, potentially deterring price-sensitive customers.
In conclusion, Glitter Nails & Spa has several strengths, including skilled technicians, tool sterilization, and the ability to accommodate customers with children. However, they also have weaknesses, such as long wait times, inconsistent nail designs, issues with customer service, and potentially higher prices. Addressing these weaknesses would help improve the overall experience for customers and potentially attract more clientele.
Best TL Reviews
Tried this salon for the first time a week ago and Vanessa was great. She did a fantastic gel manicure on me & helped me choose a great neutral pink polish. She also did an eyebrow wax and they’re perfect. One critical criteria that I always look for is sterilization of tools and this salon passed with flying colors. I’ve had several nail/skin infections at several nail salons in the past six months & by now would know if I had one - no infections! I most definitely shall be returning!
I asked for an almond shape French tip nail set.I asked if she could use a pink powder instead of a clear. She said I had to let her know ahead of time. She struggled with shaping my nails, and painting the French v cut. The nail tech was very rude . She charged me an extra 5 Dollar’s for a v cut French tip after she finished my set. And she still asked for a tip. I said no. I will not be doing my nail’s At Glitter nail’s again. Horrible service.
I am a new mom and had to take my daughter with me today to get my nails done for a wedding this weekend. She did good during my pedicure but then got fussy well doing my manicure, the women on the staff all helped with rocking her and feeding her so that I could still relax and finish my services. As I knew mom I don’t get a lot of “me” time so I am extremely thankful that not only did they perform great services but helped with my daughter as well! I highly recommend a visit here and will definitely be back myself!
THEY DO NOT HONOR RESERVATIONS!! Made reservations 2 weeks in advance to get pedicures for myself and bridesmaids (3 total guests) the day before my wedding. We arrived 10 minutes early for the appointment to a busy salon. We waited 15 minutes to be seated and then waited another 15 minutes in the chairs without being started while other guests around us stated they had been waiting 20+ minutes in chairs already without being started. We asked several times if they were going to be able to get to us soon. They continued to lie and say yes. At 20 minutes past our reserved appointment time we had to leave for our next event. Very disappointing!
It’s a busy location so sometimes the wait is longer than expected. I find that if you call ahead it’s less of a wait. Liked my pedi and also did shellac nails. Good service.
Beware lumpy nail and customer service is terrible. They talk among themselves not focused on you. Rushed through pedicure did not relax at all. Massage chair didn't work. Eye brows did wrong. Do Not GO HERE.
If you show them a picture of what you want, it will be somewhat close, but it will not exactly what you want.
I don't know if it was the owner, but the lady who runs the first station was on her phone the entire time with friends. This was extremely rude and unprofessional. I will NOT be back.
A rebase should NOT cost 55$.
My second time there and I love them! I went 2 weeks ago for the 1st time and got a pedicure, it was the best pedicure I've ever had truly! I just went today and had a nail dip manicure, fabulous! I will be going back!!
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Glitter Nails & Spa Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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