tHAIRapy Lounge & Day Spa

+1 252-773-0688

4050 Arendell St, Morehead City, NC 28557 United States of America

Open Today: Closed

Quick Facts About tHAIRapy Lounge & Day Spa

Strengths:

1. Claire received multiple positive comments about her skills and expertise in hair cutting and coloring. Customers mentioned that she provided the best haircut and color they had ever had. This indicates that the salon has talented and skilled stylists who can deliver excellent results.

2. Both Claire and Kristen were praised for their ability to understand and meet the specific needs and preferences of their clients. This shows that the stylists at tHAIRapy Lounge & Day Spa have good communication skills and are attentive to their customers' desires.

3. The salon was described as having a warm and welcoming atmosphere. Customers mentioned feeling comfortable and at ease during their visits. This indicates that the salon staff creates a friendly and inviting environment, which can enhance the overall customer experience.

4. Jeannie was highlighted for her fantastic highlighting and cutting skills. This suggests that the salon has multiple stylists who excel in different areas, allowing customers to have a variety of options and expertise to choose from.

5. The pricing was stated to be fair, suggesting that the salon offers competitive rates for their services. This can attract customers who are looking for quality hair care without breaking the bank.

Weaknesses:

1. One customer had a negative experience with a stylist who was not the one originally assigned to cut their hair. The customer claimed that their hair was damaged and had an unnatural color. This suggests that there may be inconsistencies in the quality of service provided by different stylists at the salon.

2. Another customer complained about their worst hair coloring experience, where the stylist refused to correct the color and the customer had to go to another salon for a fix. This indicates a lack of proper customer service and the inability to address and resolve issues effectively.

3. One customer mentioned that the color kept bleeding through despite attempts to correct it, which resulted in the customer getting a pixie cut. This highlights a lack of expertise or knowledge in dealing with color correction, potentially indicating limited training or experience in this area.

4. Although the salon was generally described as having a friendly atmosphere, there were no specific comments about the overall ambiance or amenities provided. This suggests that the salon may not stand out in terms of offering a unique or luxurious experience compared to other day spas in the area.

5. The negative experiences mentioned in the comments may impact the salon's reputation and potential customer referrals. It is crucial for the salon to address and improve upon these weaknesses to ensure customer satisfaction and loyalty.

Best TL Reviews

Claire did such an amazing job on my hair! This was my first time there and I will definitely go back to her. Best haircut and color I've ever had!

Worse place I’ve ever visited. I had a coworker recommend me but the lady that was supposed to cut my hair wasn’t there and got another woman to cut my hair and she spray it twice and started cutting. I have really curly hair and I wanted it trimmed for my baby shower but she messed my hair up so bad when I went the woman had green hair.

Claire took care of me today and she is now my new go-to stylist! I have been seeing the same stylist in my hometown for the past 10 years and I was nervous to try somebody new, but Claire was warm, welcoming, and such a pleasure to talk to. I hadn't had my hair cut professionally since quarantine began, so I came in with a good amount of damage. Claire was able to take care of it while still maintaining my length and layers. She is also very knowledgable about products and explained to me why some of the things I was doing weren't working and taught me how to take better care of my hair and preserve the freshness of my new cut. My hair has never looked or felt better and I love it! I can't stop touching it and flipping it around. I feel so pretty:) I will definitely be coming back to see Claire for my next cut!

I got my hair cut and styled by Claire today after three years of going without. She did an amazing job! She is a wonderful person and very easy to chat with. The length was exactly what I wanted and the styling afterwards was perfect for my new cut. The pricing was very fair and I would be happy to return, hopefully sooner than 3 years.

I went here for my first time back in June,and I absolutely loved it!! Jackie,the owner,gave me beautiful heavy highlights in my hair that covers all my gray. These ladies made me feel welcome which is a big plus in my book. The atmosphere is very laid back and professional. I would recommend you checking it out for allyall haircare and spa needs. You won't be disappointed

Kristen is awesome! I had been struggling with growing out a bad cut (not from this salon) for over a year and she worked a serious miracle today. She turned a hot mess into a style that makes me smile every time I look in the mirror! I couldn’t be happier with my cut. Plus, the whole vibe of the salon is super warm and welcoming.

Worst hair coloring experience of my life, stylist refused to correct color had to go to another salon to have it toned and ended up getting a pixie cut because the color kept bleeding through with each attempt to correct. Poorest customer service I’ve ever experienced!

Jeannie does a fantastic job... highlighting and cuts. I just started going to there in May and very friendly atmosphere