Quick Facts About The Cut
The Cut Shop has received a mix of positive and negative comments, indicating both strengths and weaknesses of the business. In order to provide a comprehensive analysis, we will examine each comment and identify the specific strengths and weaknesses associated with them.
Starting with the negative comments, one customer mentioned that their haircut was basic and lacked styling. This suggests that the barbers may not have the expertise or skill to provide intricate and personalized hairstyles. Additionally, the customer noticed that the barber seemed nervous and inexperienced, which could be a weakness of the shop if they do not have well-trained staff.
Another comment mentioned a long wait time of 40 minutes, causing the customer to leave without getting a haircut. This indicates a possible weakness in the shop's efficiency and customer service. Long wait times can be off-putting to customers and may lead to them seeking services elsewhere. However, it is worth noting that the previous experience of this customer was positive, indicating that this may not be a recurring issue.
One customer expressed dissatisfaction with their haircut, stating that they received a buzz cut instead of the requested trim and straight fringe. This highlights a weakness in communication and execution by the barber. Providing customers with a haircut that does not meet their expectations can result in negative reviews and a loss of future business.
Moving on to the positive comments, several customers mentioned the friendly and welcoming atmosphere of The Cut Shop. This is a significant strength as it creates a positive experience for customers and encourages them to return. Having staff that genuinely cares about providing quality service and engaging in friendly conversation can contribute to a strong customer base.
Another strength mentioned by a customer was the affordable price of £8 for a haircut, which was applicable to students. Offering competitive pricing is a strength that can attract budget-conscious customers while still delivering quality service.
Several customers appreciated the cleanliness and COVID-19 safety measures implemented by the shop. This demonstrates a strength in their commitment to customer health and safety. Providing foot-operated hand sanitizers, contact tracing registers, and personal protective equipment such as disposable gloves and face masks shows a level of professionalism and responsibility.
One customer highlighted the detailed consultation they received before their haircut. This indicates a strength in the shop's customer service and attentiveness to individual preferences. Taking the time to understand and fulfill customer requests can contribute to customer satisfaction and loyalty.
Finally, one comment mentioned the unique and enjoyable ambiance of the barbershop, with great music and a vintage rock theme. This represents a strength in creating a memorable and enjoyable experience for customers. A well-curated atmosphere can enhance customer satisfaction and encourage them to recommend the shop to others.
In conclusion, The Cut Shop has various strengths and weaknesses based on customer feedback. The positive aspects include a friendly atmosphere, affordable pricing, commitment to safety, detailed consultations, and an appealing ambiance. On the other hand, the negative aspects include potential lack of styling expertise, long wait times, and instances of miscommunication and dissatisfaction with haircuts. By acknowledging and addressing these weaknesses, The Cut Shop can aim to further improve its services and enhance customer satisfaction.
Best TL Reviews
Butchered. Basic haircut. Don’t go if you are looking any sort of styling. The guy looked so nervous holding scissors, as if he was only learning, didn’t even cut the hair the same length. Sides are a mess. Wouldn’t go back ????very friendly staff but not the level I’d expect from a barber in the Lisburn road.
This is my first time visiting this shop. I must say it's supper friendly atmosphere with shop that has so much character to it.
The lady who cut my hair is very friendly and she genuinely cares about giving you the hair cut you want with her 15 years of experience.
Even Mr. OCD as she called him Lol. He's very polite and funny.
And Guess what, they charged me only £8 for the hair cut as I am students.
Definitely coming back soon. And who knows I might get Mr OCD to cut my hair next time ????
>40 min wait being second in line. Left at 40 min mark as I had to get to work. Previous experience was good so taking an average of 1 and 5 star to give the three here.
All the guys are so down to earth in here and the music is awesome. I have been getting my hair there for 10 years +. Great cut at a great price, wouldn't go anywhere else...... Simple as that.
lovely staff but when i say i wanted a trim on the top and the fringe straight i got butchered by some male "barber" and left me with a buzz cut with no fringe(he even said oh yeah i didnt wanna leave your fringe straight) which admits that he messed up my hair....and still managed to get charged £16?
Best experience I've ever had in a barber. The woman who cut my hair asked every single detail of how I wanted my cut. Such a friendly place ????
Excellent!
Covid-19 measures in place.
Foot operated hand sanitizer on entry. Contact tracing register.
PPE : disposable gloves and face mask available to wear. Waiting area split into 3 screened areas for safety. ????????????
Banter was weak partly because I was stoned partly, barbershop vibes were sick they had an old rock thing going on with bangin tunes.
Damn, I wanted a textured fringe with MINIMAL hair took off- he actually turned round at one point and said ‘what should we do with the side here’ like I would know. I felt extorted, robbed and mugged walking out the door. Will not return
The Cut Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 05:50 PM |
|---|---|
| Thursday | 09:00 AM - 07:50 PM |
| Friday | 09:00 AM - 05:50 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:50 PM |
| Tuesday | 09:00 AM - 05:50 PM |
| Saturday | 09:00 AM - 03:45 PM |
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