Braids N Locks Salon

+1 919-773-8884

1480 Garner Station Blvd, Garner, NC 27529 United States of America

Open Today: -

Quick Facts About Braids N Locks Salon

Braids N Locks Salon appears to have several strengths and weaknesses based on the comments provided. In terms of strengths, the salon is praised for its speed and efficiency, with multiple customers noting that they were able to get their hair styled or braided in a reasonable amount of time. The price is also mentioned as reasonable, suggesting that customers feel they are getting good value for their money. The quality of the work is consistently praised, with customers expressing satisfaction and even calling it top-notch.

Many customers also mention the friendly and professional service they received at Braids N Locks Salon. They appreciate the welcoming atmosphere and the positive interactions with the staff. This suggests that the salon has a strong customer service focus and prioritizes creating a comfortable environment for their clients. The fact that customers mention specific stylists by name and express a desire to return suggests that they have built a rapport with the staff and trust their expertise.

However, there are also some points of weakness mentioned in the comments. One customer mentions that their braids were done too tightly and caused some discomfort and even damage to their hair. Another customer expressed dissatisfaction with the lack of attention to detail, particularly in terms of clean lines and organized braiding. These comments suggest that there may be inconsistencies in the quality of the work provided by different stylists at the salon.

Another weakness identified is the lack of communication and understanding between the salon and the customer. One customer had a negative experience where they received a hairstyle that did not match their expectations and felt that the owner was rude and unaccommodating. This lack of communication and customer service resulted in a negative experience for the customer and impacted their trust in the salon.

The physical environment of the salon is also mentioned as a potential weakness. One customer describes it as old and not very inviting. Although cleanliness is acknowledged, the shop's appearance was not appealing to this particular customer. This suggests that Braids N Locks Salon may need to invest in updating the aesthetics of their space to create a more welcoming atmosphere for their clients.

Overall, Braids N Locks Salon has several strengths, including fast service, reasonable prices, and high-quality work. The salon is also praised for its friendly and professional staff. However, there are some areas for improvement, including consistency in the quality of work, better attention to detail, and improved communication with customers. The physical environment of the salon could also be updated to create a more inviting atmosphere.

Best TL Reviews

I sat down at 1:30 and by 4:30ish I was out of there. I had 3 women braiding my hair (small box braids) and they even stopped for lunch. That was a little unorthodox but I was not in a hurry that day and did not mine, however, I don't want that to happen every time. I have found my NC braiding spot though. They were fast and the price was reasonable.

10 Stars in my opinion. I have come here before for myself but today I came in with my 4 year old for locs, her first time at a salon, and they did an amazing job. Everyone is friendly and the quality is top-notch ????????

Very friendly ladies. Clean and fast. And their prices are great. But I can say I undone 2 rows on the edges and 2nd row of my knotless box briads and made up a style. My braids were done way to tight and a couple pulled off from the root over night! 2nd, never have I just had them randomly started on my head and moved around. My lines are not clean, but hidden because I went for a full look. Im ok with them and they look good. Hoping my hair is not damaged underneath.

I was a walk in for a retwist and style Friday night I arrive at 6:30 I was re-twist it and put it under the dryer 35 minutes later my twists were not even tight or had been re-twisted correctly I was put back under the dryer for another 20 to 30 minutes the owner then decided to help retwist once again I asked for a style and showed multiple pictures my hairstyle was not worth the $60 that I was charge I stated that I will come back the next day to get it fixed because it was unacceptable the next day I go they are telling me how they want my hair to be instead of asking for more pictures or what they could do for me the owner was very rude nasty attitude told me to return in the next day but didn’t service me or refund it was a terrible experience they just ruined my whole Saturday and I want everybody to know that they’re just money hungry they just want the Money

I love the atmosphere in braids n locks. I have been going for almost two years, and I usually get knotless box braids or regular box braids and they make it happen or should I say Nae make it happen..love these beautiful BLACK QUEENS…sign Tasha

The ladies here do amazing work. Have been coming here for 6 months. They are fast and very efficient! Quality work

Just had my cornrows done and very pleased with the work. Ida did a fantastic job, although i was expecting something different in the back. I will definitely go back to her next time anyway because she gave me a great look and the braids are very tight and look great. Only reason for the four stars is it was very warm in the shop and although it was clean, it looks old and not very inviting.

Fatou was very professional, very good customer service. I will be returning. I got box braids on Tuesday and took my daughter back today. I love it they did an awesome job