Nail Spa

+1 708-388-1288

13077 S Ashland Ave, Calumet Park, IL 60827 United States of America

Open Today: -

Quick Facts About Nail Spa

Nail Spa, based on the comments provided, has both strengths and weaknesses.

One of the strengths mentioned is the convenience of being able to walk in and not have to wait for a long time. Waiting times can often be a deterrent for customers, so the fact that Nail Spa is able to accommodate walk-ins efficiently is a positive aspect of their service. Additionally, the cleanliness and organization of the store is mentioned as a strength. A clean and organized environment is crucial for any spa or salon, as it helps create a positive and comfortable atmosphere for customers.

Another strength highlighted in the comments is the professionalism and kindness of the staff. Good customer service is essential for any business, and it seems that Nail Spa excels in this area. The fact that the staff takes the time to engage with customers and make them feel welcome is a positive reflection on the establishment.

The quality of the nails and designs is also mentioned as a strength. Customers have praised the technicians for their skills and attention to detail, specifically mentioning the longevity of acrylic nails and the ability to create unique designs on nails. Providing high-quality services and satisfying customer preferences is crucial for retaining a loyal customer base.

However, there are a few weaknesses mentioned in the comments as well. One customer expressed dissatisfaction with the rushed nature of their pedicure, indicating that some services might be overlooked or performed hastily. This can be a drawback for customers who seek a more thorough and relaxing experience. Another customer mentioned an instance where their desired nail design could not be achieved correctly, which shows that there may be inconsistencies in the execution of certain requests.

Additionally, there is a complaint about being charged an additional fee for fixing a nail shape mistake made by the technicians. Imposing charges for fixing errors made by the salon can be seen as an inconvenience and a negative customer experience.

In conclusion, Nail Spa has several strengths including convenience, cleanliness, professionalism, and the quality of their services. However, the rushed nature of some services, inconsistencies in meeting customer preferences, and additional charges for fixing mistakes are weaknesses that the establishment should address in order to improve customer satisfaction.

Best TL Reviews

Worst place for a pedicure! I asked for a pedicure no polish it literally took her 5 minutes to do my pedicures. They don’t rub your feet only your legs and go so fast to rush and get done. So many steps skipped. They don’t massage your hands or put the oil on your hands themselves after a manicure. It’s like they don’t really want to touch you. And they charge $5 to fix the shape of your nail when they originally messed it up. Never again!

Happened to come across this spot last year & now I’ve become a regular. Jimmy (table #6) always does a great job on my nails. I’ve always been a walk-in, & never have to wait more than 10min. The only reason I give 4 stars is because I feel the pedicures are a bit rushed at times, & there was an occasion on which they couldn’t get my nail design right, so I finally opted for a solid color. But overall, I definitely will continue giving them my patronage. Very kind staff & they always ask about my children, even though they’ve only met them once during pedicures, so I think it’s super attentive and sweet of them. They also do lashes and eyebrows. Jimmy & his wife even stayed after the shop closed, just to provide services I added on while getting my nails done. Couldn’t appreciate them more. Highly recommend.

The store is clean and well organized and everyone seemed to be enjoying themselves including the technicians. I’ve been going here for months and they have always been so kind and wonderful to me. My nails also always look amazing. Love Nail Spa, I wouldn't go anywhere else! Great service manicure was so relaxing and my nails look beautiful. The technician chose to help with the acrylic nail polish color for me and making them for a long time and they still look perfect.

I asked for the two nails circled and I got them I absolutely love them ruby is my girls she’s fast and does a great job on long short and natural nails

Also Ashley and lil Linda snaps on the brows and lashes

I love getting my nails done at that shop. They have great customer service, they talk to you and make you feel welcome. The won’t rush on your nails they take their time. I also love one of their nail tech Ruby she is great at doing designs on your nails. If you have a preference and you show it to her she will give you what you ask for plus a freestyle. I love their pedicure it feels great.

I've been to Nail Spa a few times for my nails and I love the work all the girls here do! I did dip powder nail and will be returning!! Clean environment and leaves you with that well pampered feeling. The atmosphere is great and the customer service is fantastic. They did a great job with my nails and I love how they came out. Not fast but sure, meticulous and in-depth

This was my first time getting my nails done at Nail Spa and they were amazing. The technician chose to help with the acrylic nail polish color for me and making them for a long time and they still look perfect. Amazing pedicures and has great customer service! Thank you. The most lovely staff with talents for design. The whole staff is super friendly

I had an absolutely amazing time at the salon. They offer all kinds of services with a staff that aims to please This was my first time getting my nails done at Nail Spa and they were amazing. The ladies here are very sweet, professional and in-particular. I got acrylic nails for the first time and they lasted so long!