My Nails and Spa

+1 508-822-1817

270 New State Hwy, Raynham, MA 02767 United States of America

Open Today: -

Quick Facts About My Nails and Spa

The strengths of My Nails and Spa place can be identified through the positive comments provided. The first comment highlights the friendliness and honesty of the staff. This indicates that the spa has created a welcoming and transparent environment for customers. The staff member also put in extra effort to ensure customer satisfaction, which shows dedication to their work. Additionally, the comment about the cuticles being cut without having to ask suggests that the staff members are attentive to details and provide thorough services.

Another positive aspect of the spa is the dip manicure. Multiple comments mention that they liked the outcome of their dip manicures, indicating that this is a strength of the spa. This suggests that they have skilled and experienced nail technicians who are able to provide quality dip manicures.

The comment about the spa opening new packages and keeping the space clean suggests that the spa has good hygiene practices in place. This is an important strength for any spa as cleanliness is a critical aspect of customer satisfaction and maintaining a positive reputation.

However, there are several weaknesses that are evident from the negative comments. One of the main weaknesses is the quality of the pedicures. Multiple comments express disappointment with the pedicures, with one customer stating that it was the worst pedicure they have ever had. Issues with the pedicures include rushed service, inadequate tools, and poor quality application of gel. These comments indicate that there may be a lack of consistency in the quality of pedicures provided by the spa, and improvements need to be made in this area.

Another weakness is the customer service provided by the receptionist. A comment states that the receptionist called the customer "nuts" for requesting a refund. This indicates a lack of professionalism and empathy towards customers. Good customer service is crucial for any business to thrive, and this incident suggests a weakness in this aspect of My Nails and Spa place.

In one comment, a customer expresses disappointment with a nail repair service. The customer states that the repair was not done well and looks terrible. This suggests a lack of attention to detail and proper execution of the requested service. This weakness indicates that the spa needs to improve the consistency and quality of the services they provide.

In conclusion, My Nails and Spa place has strengths in terms of the friendliness and honesty of the staff, the quality of dip manicures, and their hygiene practices. However, there are weaknesses in the quality of pedicures, customer service provided by the receptionist, and attention to detail in nail repair services. It is important for the spa to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

The people are so friendly here. And also very honest. She had told me that the design I wanted was going to be challenging for her but she tried her best and took so much time and effort into making it look as good as possible and that’s all that mattered to me. I love the way they turned out. She even cut my cuticles. I’ve never been to a salon where they cut my cuticles with out me having to ask.

I've been going for the past few months, I am very disappointed in my pedicure, feels rushed, one towel that is than cold by the time it gets to the next foot. Mindful I actually do this for a living.

I kept going because I liked my dip manicure. Well. Last time theyweren't great but now few days later my new set is all breaking. This shouldn't happen after a few days.

worst pedicure I have ever had.. had to ask for callus treatment on big toe, toe nails not cut straight, prior gel on toes removed with a dirty old nail filer that has been used on probably 60 clients.

one “hot towel”

for both legs so by the time it gets to ur other leg its cold :)

$47 for a pedicure with gel that my 7 year old son could have done a better job

I would not even give a 1 start .

Person soaked my nails in a dirty bowl , had to come back 2 x within 1 hours because my nails were crooked and chipping and I got a gel Manicure .

The receptionist then called me nuts for asking for a refund after my 3rd call to let them know my nails were still chipping.

Unprofessional, lazy and dirty.

Been coming here since I moved to Raynham from Boston. Ive had 2 people do my nails. Thai and Tina. My nails always look great.

I'm upset all I needed was a repair on my thumb my dip chipped my own doing thought from going for few years now they could help me I always let ppl go a head of me or never complain if my girl is running late on person before my appt. Not to mention woman on phone in am said yes come at 630 due to work 1 nail didn't think it would take that much time. Disappointed being a loyal customer. I went back by appt they didn't do whole nail over it looks terrible . I'll be going somewhere else for sure I have no complaints on my regular girl and the girl who did my nails originally but my repair looks ahitty and will end up cracking again due to not doing whole nail over.

First time using this spa … I am so glad I stopped by and got my nails done , super recommended!

They opened new packages and kept the space clean , the lady was gentle with my feet and hands , she kept the shape i wanted for dip with tip and honestly i’m happy with it