Quick Facts About Razor's Edge Barber Shop
Razor's Edge Barber Shop has received a mix of positive and negative comments from customers, which can be used to assess its strengths and weaknesses.
Starting with the strengths, one recurring theme is the quality of the haircuts provided by several barbers at the shop. In particular, Reggie and Nyko were praised for their ability to listen to customer requests and deliver the desired results. This indicates that the barbers at Razor's Edge Barber Shop have the skills and expertise to handle different hair types and styles. This positive feedback is crucial in building a loyal customer base and attracting new clients.
Another strength highlighted by customers is the atmosphere and environment within the shop. The comments mention an amazing atmosphere, friendly staff, and a great environment. This suggests that Razor's Edge Barber Shop has created a welcoming and comfortable space for customers. A positive environment can contribute to an enjoyable experience and encourage repeat visits.
The barbers' ability to engage in conversation and provide education is also valued by customers. The comment about receiving "some education to go with it" indicates that the barbers at Razor's Edge Barber Shop go beyond just providing a haircut and engage in meaningful conversations, potentially offering hair care tips or advice. This demonstrates a commitment to customer satisfaction and a willingness to go the extra mile.
Moving on to the weaknesses, a striking critique is directed towards the owner, Rob. According to one comment, he has run off all the good barbers and is not a fair employer. This suggests a potential management issue within the shop. If true, it could lead to high staff turnover and negatively impact the overall quality of service provided. It is important for the management to address these claims and create a fair and supportive work environment to retain skilled barbers.
Additionally, there are a few negative comments regarding specific barbers. One customer mentions that Sam was rude and made a mistake with the haircut. While this may be an isolated incident, it is essential for the shop to address any unprofessional behavior among its staff to ensure consistent quality across all barbers.
Customer satisfaction is crucial in the service industry, and negative experiences can easily lead to the loss of customers. In the comment where a customer had a negative interaction and was told to leave, it demonstrates the need for better customer service and conflict resolution. Staff members should handle complaints professionally and address them in a timely manner.
In conclusion, Razor's Edge Barber Shop has strengths in providing quality haircuts, creating a welcoming atmosphere, and engaging in meaningful conversations with customers. However, it also faces weaknesses in terms of management and specific barber performance. Addressing these weaknesses will be crucial in maintaining and improving customer satisfaction.
Best TL Reviews
Brought my son here for the first time. He had a certain cut in mind and Reggie did an amazing job. He was so great with my son and they talked the whole time. We will definitely be back to see him.
Rob, the owner, has run off all the good Barbers. He is a self-righteous Christian who considers himself above reproach and follows his own way calling it Christian. He is not a fair man with the employees and fires them all the time.
To the woman that cut my husband's hair messed it all up. Simply asked for a fade on the sides and 2 at the top, keep the bangs and cut them straight across. First thing she did was chop his bangs off. Was so upset. Then when I asked why you chopped his bangs she was rude and ugly said she didn't need my additude, never once had a additude, simply told her what she did wrong and asked why. Waited to pay cause I was still going to pay for the cut and she said y'all can just leave. Okay ???? we shall never return, Sam was so rude !!!! Make sure I take my boys back to shady park. They've never messed there hair up. They listen and they care!
Excellent service. Amazing atmosphere. Friendly helpful staff. Great environment even busy all the barbers were all smiles and up for a challenge with my sons overgrown mane!!! I would definitely recommend!!! Fantastic service!!! Jay did an amazing job!!! Transformation Tuesday turned out amazing!!! My son loves his new style!!! Thank u for working with us i know it was a challenge
Walked in, was in a chair instantly. Great cut and beard trim. Good conversation. And some education to go with it. Hey, this ain’t Madagascar.
At first I was skeptical about letting someone new cut my hair since I have textured hair. This place was recommended to me and I gave it a try today. My barber was Nyko and he did a spectacular job. He listened to my hair concerns and tackled them the way I wanted. I will definitely be coming back. :)
Best REAL Barbershop around. The straight razor shave was great. Its something everyone should give it a try. You wont regret it.
Asked for fade on sides, two on top, keep my bangs and cut straight acrossed, women sam cut my hair and messed it all up. Cut my bangs off and when I said something she was very rude and ugly will not return to her. Will see someone different next time.
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Razor's Edge Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Monday | 08:30 AM - 05:45 PM |
|---|---|
| Tuesday | 08:30 AM - 05:45 PM |
| Wednesday | 08:30 AM - 05:45 PM |
| Thursday | 08:30 AM - 05:45 PM |
| Friday | 08:30 AM - 05:15 PM |
| Saturday | 08:30 AM - 01:45 PM |
| Sunday | Closed |
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