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Us Nails

+1 618-332-0379
1020 Camp Jackson Rd, Cahokia, IL 62206 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Us Nails

Us Nails Place, based on the comments provided, has a range of strengths and weaknesses that should be considered when evaluating the salon.
Starting with the strengths, it is evident that some customers have had positive experiences at Us Nails Place. One individual mentioned that they had an excellent job done on their pedicure and full gel nail set, and were impressed that the staff remembered them even after a period of absence. This indicates good customer service and the ability to establish a personal connection with clients. Another customer mentioned that they had big feet, but the salon was able to provide a good job and make their feet look wonderful. This suggests that the salon can accommodate clients with different needs, including those with specific foot concerns.
Furthermore, it is worth noting that some customers appreciate the speed and efficiency of the services provided at Us Nails Place. One customer mentioned that they got their pedis done quickly before going on a cruise, indicating that the salon was able to cater to their time constraints while still providing good quality work. Another comment mentioned that the salon did an amazing job, suggesting that the overall workmanship of the nail services is commendable.
Despite these positive experiences, there are several weaknesses mentioned by other customers that should also be considered. One recurring issue is the reported rudeness and poor nail services provided by some staff members. One customer mentioned that the salon was rude and unable to do nails properly, leading them to decide not to return. Another comment stated that a staff member did their nails in a rough and sloppy manner, which is concerning as it reflects a lack of attention to detail and customer satisfaction.
In addition to issues related to customer service and nail quality, another significant weakness of Us Nails Place is the reported discriminatory behavior. One customer mentioned that an older man kicked out a lady for having too many children, without addressing the issue politely or explaining the reasoning behind his decision. This incident reflects a lack of professionalism and fairness, and suggests that certain staff members may not handle conflicts appropriately.
Moreover, there were also comments about the salon's questionable pricing policies, particularly in relation to charging for services on young children. One customer mentioned being asked to pay for services on their 3-year-old and infant sons in order to be served, which they found unusual and unacceptable. This implies that the salon may have inconsistent or unreasonable pricing practices, leading to dissatisfaction among customers.
In summary, Us Nails Place has strengths in terms of positive customer experiences, efficient services, and the ability to cater to different needs. However, it also has notable weaknesses in terms of rude staff, poor nail services, discriminatory behavior, and questionable pricing policies. It is important for potential customers to consider these strengths and weaknesses when deciding whether or not to visit Us Nails Place.


Best TL Reviews

they are rude and can not do nails i just got my stuff done yesterday and ill never go again!
I did not like the place I knew like this establishment he did it so rough so sloppy it didn't make no sense he wanted his way of how I should do my deals no I don't appreciate it so it is what it is
Upon entering the shop today at 5:15, I was told they weren't taking any more customers. There was one person getting service. ????????‍♀️
Mt daughter and I got our pedis done here before we went on our cruise. They were fast and did an excellent job. Although I heard the older man kicked this lady out because he said she had too many kids it was rude. He could have asked her nicely to leave and explained why.
These people did in excellent job I got big feet and they did my feet and did a good job made my feet look wonderful so kudos to them I would recommend
Amazing as usual! They are awesome
Was told if I wanted service I had to pay for service on my 3yr old and my INFANT son???? for them to be able to stay???? never have I ever in a nail salon.
They did amazing on my pedicure and my full gel nail set. I hadn't been in awhile with covid and letting my nails breathe. They still remembered me and are always so pleasant and friendly. I love going here.

Us Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location