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Perry Heights Barber Shop

+1 330-832-0340
3214 Lincoln Way E # B, Massillon, OH 44646 United States of America
Open Today: 08:00 AM - 07:00 PM

Quick Facts About Perry Heights Barber Shop

Perry Heights Barber Shop has received mostly positive feedback from its clients, indicating several strengths that contribute to its success. One major strength is the high level of hairstyling skills displayed by the stylists. Many customers mention that they have never left with a bad cut or color, emphasizing the competence of the staff. In particular, Andrea, Violet, Rachel, and Paige are praised for their expertise and the quality of their work. This demonstrates the consistency in service excellence provided by the barbershop.
Another strength of Perry Heights Barber Shop is the attentive and personalized service. Clients appreciate that the stylists listen to their requests and deliver results accordingly. The positive feedback highlights this aspect, indicating that the barbershop understands the importance of meeting individual needs and preferences. This personalized service contributes to customer satisfaction and loyalty.
The affordability of the services at Perry Heights Barber Shop is also mentioned as a strength. Several customers comment on the reasonable prices, demonstrating that the barbershop offers value for money. This aspect is particularly important to clients who are cost-conscious but still want to receive high-quality hairstyling services. By providing competitive prices, the barbershop is able to attract a wider range of customers.
Furthermore, the barbershop is praised for its compassionate approach toward clients who may be experiencing challenging circumstances. One reviewer mentions that Andrea displayed compassion when shaving their hair before chemotherapy and incorporating ribbons. This indicates that the stylists at Perry Heights Barber Shop go beyond just providing hairstyling services and show empathy towards their clients. This strength creates a welcoming and comforting environment for individuals facing difficult or sensitive situations.
One key weakness that can be identified from the comments is inconsistent service quality. While the majority of clients have had positive experiences, one customer mentions a negative encounter where they had to go back for a haircut after a stylist's error. This suggests that there may be some inconsistencies in the skills and attention to detail among the stylists at the barbershop. It is important for the management to address this issue by providing additional training or feedback to ensure that all stylists maintain a high standard of service.
Additionally, the departure of a highly skilled barber, James, is mentioned as a concern by one client. This shows that the barbershop may face challenges in retaining talented barbers or maintaining the same level of service when a key stylist leaves. The management should take measures to minimize the impact of such transitions, such as hiring equally skilled replacements or offering incentives for stylists to stay, in order to maintain customer satisfaction and loyalty.
Despite these weaknesses, the strengths of Perry Heights Barber Shop outweigh the weaknesses, making it a popular choice among clients. The highly skilled and attentive stylists, reasonable prices, personalized service, and compassionate approach contribute to the barbershop's success. By addressing the weaknesses, the management can further enhance the overall customer experience and maintain a strong reputation in the industry.


Best TL Reviews

Love getting my hair done here. The stylists really listen and I’ve never left with a bad cut or color. Andrea is great at what she does as are the other stylists. Highly recommend!
Went there yesterday. Never again.The lady said I didn't have to pay her. But I did.I now have to go and get my haircut again. She needs to go back to school.
Awesome experience....Violet did a great job and was extremely reasonably priced. Highly recommended..
They have always done an amazing job, never leave unsatisfied, and keep up the great work!!
Amazing, talented people work here. Andrea was compassionate about shaving my hair before chemo and adding in my ribbons. Highly recommend
If you’re looking for a fresh cut, or something new! I definitely recommend you stop in and see Rachel! She is a pretty awesome human and I always enjoy my time in her chair!
Used to have my hair cut by James- when he left I was worried because he was great. Transitioned to another stylist here and have stuck with them ever since! Paige is the best
They are so friendly and the prices are reasonable!

Perry Heights Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 08:00 AM - 07:00 PM
Tuesday 08:00 AM - 07:00 PM
Wednesday 08:00 AM - 07:00 PM
Thursday 08:00 AM - 07:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 04:00 PM
Sunday Closed

How to go there

Location