Santa Clara Hair Studio

+1 408-247-1775

2094 El Camino Real, Santa Clara, CA 95050 United States of America

Open Today: -

Quick Facts About Santa Clara Hair Studio

Santa Clara Hair Studio has several strengths based on the comments provided. Firstly, the stylist is praised for their willingness to accommodate clients by taking walk-ins and ensuring a chair is available. This shows flexibility and convenience for customers. Additionally, the stylist demonstrates versatility in working with both children and adults, receiving positive feedback specifically for their skill in providing layered haircuts with and without bangs. The ability to cater to different age groups and hair preferences is a strength that can attract a wide range of customers.

The salon is also commended for providing a special and relaxing experience for a customer who had not been to a salon in a long time due to personal circumstances. This shows a caring and empathetic approach, which can make clients feel valued and comfortable during their visit. Furthermore, the salon staff is complimented for their competence and ability to give hair advice. This includes recommending against a treatment that could damage the customer's hair and helping them make an informed decision. This expertise and personalized service can enhance the overall experience and build trust with customers.

However, there are also weaknesses mentioned in the comments. One customer expresses disappointment in the pricing for a child's haircut, feeling blindsided by an additional charge for blow-drying. This suggests a lack of transparency in communicating the pricing structure to customers. Another customer shares a similar experience of being overcharged, which can undermine trust and satisfaction. These pricing issues can be considered a weakness as they may deter customers from returning or referring others to the salon.

Additionally, one comment highlights a negative experience with the salon owner, describing their tone as rude and expressing dissatisfaction with the fading of their hair color. This indicates a lack of professionalism and poor customer service. Such negative interactions can significantly impact the reputation and customer perception of the salon.

Despite these weaknesses, positive aspects of the hair studio stand out. Customers praise specific stylists for their talent and the overall quality of the services they provide. Bernice, for instance, receives high praise for her skills in providing highlights and a haircut that meets the customer's preferences. This demonstrates a strong and capable staff member who can contribute to the salon's reputation and attract loyal customers.

In terms of ambiance, the salon is described as a clean and easy-going place, creating a positive atmosphere for clients. This contributes to a comfortable experience and can make customers feel welcome and relaxed during their visits.

In conclusion, Santa Clara Hair Studio has a range of strengths based on the comments provided, including stylist skills, flexibility, affordability, and a relaxing ambiance. However, weaknesses in terms of unclear pricing communication, overcharging, and negative customer interactions need to be addressed in order to improve overall customer satisfaction and maintain a positive reputation for the salon.

Best TL Reviews

This place is great. The stylist is willing to mask, and can take walk-ins, though calling for an appointment will better ensure a chair when you get there. They take kids and adults, and did a fantastic job on my kids with a nice layered effect with and without bangs. Will 100% be coming by again the next time we need a trim.

Hadn't been to salon in forever due to sick relative and when I mentioned this, they made the whole experience so special and nice and relaxing as well as doing a really good job on the haircut itself!

I brought my daughters in for a haircut. I realized that I should’ve asked their rates for children, however, I don’t think it’s justified to be charged $60 for a 7-year old’s haircut! My daughter’s hairy fell about 2 inches below her shoulders and was cut right at shoulder length with a little bit of a bob style in the back. I was told they had to blow dry their hair so that was the charge. I said I didn’t ask for a blow dry. They said its needed for the type of haircut she needed. Well if it was needed, why is it not part of a regular haircut rate? I feel totally blindsided. I like my older daughter’s haircut, but we’re not going back!

It was my first time there and I saw Lena. She was very good, knew what she was doing. She was nice, funny and easy to talk to. I went in not exactly knowing what I wanted to get and she was kind enough to talk through it with me and help me decide what would be best for my hair type. She advised me against a treatment that may actually ruin my hair because it is thin. I ended up with highlights and a cut, reasonably priced. It looks amazing! She did an excellent job and I am absolutely going back to see her. I had a wonderful experience. Left feeling very happy.

I am so disappointed and will never come here again because I am over charged. I got a simple hair wash and women hair cut by Lena but I was charged 85 dollars for that. They said they raise the price because of the rent is high. But that's far beyond the price I used to get here last December. I feel so disappointed because I was fooled. I came here December last time with the same hair length and service time by another lady, but I was only charged 65$.

In all my hair salon experience in my entire life these is surely the top ten experience where the salon owner was super rude.. her tone and intention of tone was not right …she made a statement customers are not king, they don’t know what they are talking.. i didn't know what to answer back for that and I kept quiet , if they don’t like to be nice to customers, they shouldn’t be serving customers in my opinion!! Coming to quality of work, it’s not been 10 days and my color is fading… I was overcharged and shouted upon!! Please avoid this place

Overly priced for a regular cut. I paid over $150 and didn’t get a blow dry/style. But they were friendly and service was good.

Bernice is AWESOME! She did an amazing job on my peekaboo highlights. I love them! The haircut was perfect too! I told her I'm growing my hair long and that I just wanted a trim. She was mindful and did not cut too much off. She simply layered it and took out some of the weight. The salon itself is a little hidden jem. It's a simple, clean salon and the ambiance is very easy going. I have found my new hair place and Bernice will forever be my stylist!!!