FENDI NAIL

+1 704-883-0700

126 Venture Ln, Statesville, NC 28625 United States of America

Open Today: Closed

Quick Facts About FENDI NAIL

FENDI NAIL place has received mostly positive comments from customers, highlighting its strengths. These strengths include:

1. Quick and thoughtful service: The young man at FENDI NAIL place was praised for working quickly and thoughtfully, indicating that the staff members are efficient and skilled in their work.

2. Best acrylic design: One customer mentioned that they had the best acrylic design at FENDI NAIL place, indicating that the salon excels in creating stylish and high-quality nail designs.

3. Comfortable atmosphere: The same customer mentioned feeling a sense of comfort and belonging at the salon, indicating that FENDI NAIL place creates a welcoming environment for its customers.

4. Fair prices: One customer mentioned that the prices at FENDI NAIL place are fair, suggesting that the salon offers competitive pricing in comparison to its competitors.

5. Expert care: Another customer expressed gratitude for the friendly and expert care received at FENDI NAIL place, indicating that the staff members are knowledgeable and skilled in their craft.

6. Beautiful results: Multiple customers mentioned being satisfied with the results of their nail services at FENDI NAIL place, indicating that the salon consistently delivers high-quality and aesthetically pleasing outcomes.

7. Kind and attentive staff: Customers consistently mentioned the kindness and attentiveness of the staff members at FENDI NAIL place, suggesting that the salon prioritizes exceptional customer service.

8. Thorough service: One customer mentioned that each nail technician at FENDI NAIL place was thorough with their services, indicating that attention to detail is valued at the salon.

9. Positive customer interactions: Multiple customers mentioned positive interactions with the staff members, indicating that the salon maintains a friendly and welcoming atmosphere.

10. Efficiency and low wait times: Customers mentioned that FENDI NAIL place provides efficient service with low wait times, suggesting that the salon respects customers' time and strives for a timely experience.

These positive comments demonstrate that FENDI NAIL place has several strengths that contribute to its success and customer satisfaction. However, it is important to address the weaknesses mentioned in the comments in order to further improve the overall customer experience.

One weakness mentioned in a comment is the technician's excessive use of their phone during the service. This can be seen as unprofessional and detracts from the customer's experience. FENDI NAIL place should address this issue with its employees, emphasizing the importance of being fully present and attentive during appointments.

Another weakness mentioned was a technician's carelessness with hot stones and ticklish sponges, potentially leading to discomfort or even injury for the customer. FENDI NAIL place should provide ongoing training and monitoring to ensure that all technicians prioritize customer safety and comfort throughout the service.

It is also worth noting that one customer's positive experience was attributed to specific employees, indicating that there may be variations in service quality depending on the technician. FENDI NAIL place should strive for consistency in service quality across all employees to ensure that every customer has a positive experience, regardless of the specific technician they are assigned.

In terms of the facility itself, one comment mentioned that FENDI NAIL place underwent a great remodeling. This could be highlighted as a strength, indicating that the salon puts effort into creating a visually appealing and inviting space for its customers.

In conclusion, FENDI NAIL place has several strengths that contribute to its positive reputation, including quick and thoughtful service, excellent acrylic designs, a comfortable atmosphere, fair prices, expert care, beautiful results, kind and attentive staff, thorough service, positive customer interactions, and efficiency with low wait times. However, it is important for the salon to address weaknesses such as excessive phone usage, inconsistencies in service quality, and safety concerns in order to further enhance the overall customer experience.

Best TL Reviews

Excellent job! The young man worked very quickly and thoughtfully. It was the best acrylic design- and a very comfortable atmosphere. I am new to the area -and was not expecting to feel like this was “my place” so quickly. Thank you for your friendliness and expert care. Beverly

I love this salon! Their prices are fair. My only hang up was the technician I had. He watched his phone a lot as if there's a video playing. He had hot stones and paused with them still on my leg, which was almost burning. He did the same with the ticklish sponge on the bottoms of my feet. He did a wonderful job with each step of the process, just lagging as he paid attention to his phone the whole time. My pedicure came out beautiful and I will still go again. This did not change my mind to like this salon, just maybe that employee.

Jennifer did my pedicure and I love it. Everyone was so kind and working with precision, but with good talk and laughs. I will certainly return. My toes turned out great!! Highly recommend. Thanks!!!????

Van is absolutely amazing. My niece and I came here and she received a full set of acrylic nails and I received a pedicure and eyebrow waxing. The service was absolutely phenomenal. Each nail technician was super friendly and very thorough with their service. I was visiting family out of town but I will definitely be back on my next visit.

Keith did such a beautiful job on my nails and was so kind and caring. I will absolutely be back.

They have did a great job remodeling, staff are friendly and I’ve had a great experience several times I’ve been since they bought out the old people.

Jamie and Kyen have both done my nails. They both exceeded expectations, and they were very efficient! I haven had any services done by any other employee, but they all seem very friendly and focused on making the customer happy! Very low wait time, amd they take appointments. Plus they have mirror and chrome, and jelly nails to DIE FOR! lol. Clean, efficient, and fast, Kyen is my new nail guy. Lol

Wonderful customer service. So polite. And very attentive at what they do. Awesome pedicure!!