L A Hair & Nail

+1 410-355-8666

3422 Annapolis Rd, Baltimore, MD 21227 United States of America

Open Today: -

Quick Facts About L A Hair & Nail

L A Hair & Nail Place appears to have a mix of both strengths and weaknesses based on the comments provided. Here, we will analyze and discuss these strengths and weaknesses in detail.

Starting with the strengths, several customers appreciate the professionalism and expertise of the nail technicians at L A Hair & Nail Place. Customers specifically mention BT (BichTuyen) as a skilled nail technician who provides fabulous nail designs that are unique and eye-catching. BT is also praised for her lash services, indicating that she has a diverse range of beauty skills. This positive feedback from loyal customers demonstrates the salon's ability to consistently deliver high-quality services.

The cleanliness and friendliness of the salon are also mentioned as strengths. Customers appreciate the clean and quiet environment, which enhances the overall experience. Miss Lily, mentioned by one customer, is praised for her exceptional service, highlighting the friendly staff working at the salon. A warm and welcoming atmosphere is vital for customer satisfaction, and L A Hair & Nail Place seems to excel in creating such an environment.

Another strength highlighted in the comments is the long-standing reputation of the salon. One customer claims to have been coming to the salon for over 10 years, indicating a level of trust and satisfaction with the services provided. This longevity suggests that the salon has built a loyal customer base over time, further solidifying its credibility and reliability.

Moving on to the weaknesses, there are a few areas of improvement highlighted in the comments. One customer expresses dissatisfaction with the pricing, claiming that the owner increased the price from $64 to $84, even after the customer saw the original amount on the receipt. This suggests a lack of transparency in pricing policies and raises concerns regarding consistency in pricing between customers. Unpleasant experiences related to pricing can discourage repeat business and damage the salon's reputation.

Additionally, a customer mentions feeling rushed by the salon staff. This rushed service may have negative implications for the overall customer experience. Time constraints can result in a lack of attention to detail and leave customers feeling unsatisfied. It is essential for the salon to ensure that all customers receive equal attention and care, regardless of how busy they may be.

Finally, there is a lack of consistency in customer experiences. While some customers praise the salon for its professionalism and high-quality services, others express disappointment with their nail designs. One customer specifically mentions not receiving the desired heart design on Valentine's Day. Inconsistencies in service can lead to a lack of trust and customer satisfaction.

In conclusion, L A Hair & Nail Place has several strengths, including professional and skilled nail technicians, a clean and friendly environment, and a long-standing reputation. However, there are also weaknesses such as pricing transparency issues, rushed service, and inconsistencies in customer experiences. Addressing these weaknesses can help the salon improve its overall customer satisfaction and ensure a more positive and consistent experience for all patrons.

Best TL Reviews

I thought they were cool at first.. and I was going to tip! Even though I was not happy with my one design that they put on my nails, on Valentine’s Day. I just asked for a heart and didn’t even get that. I got an overlay, very short, and a pedi. I literally watched the lady write $64 down on the receipt went to pay the owner bumped the price up to $84 and i really wasn’t going to pay it but God bless that lady soul they just won’t have me as a customer anymore. I was the first person in there soon as people start coming in they started rushing to get you out of the way

I read those reviews, funny that I never experienced what other had from this salon . I been coming here for more than 10 years now . Lily is very professional , she is an expert when come to waxing , I had never seen anyone can do eye brow as good as her . All my ladies from my relatives come to her for brow wax. You can’t please everyone. Keep your spirits up La Nails . ????????????I love this salon for everything. I appreciate you all for your worked .

BT IS THE BEST NAIL TECH EVER, I RECOMMEND EVERYONE TO CHECK HER OUT.SHE FREESTYLE DESIGNS, YOUR NAILS WILL LOOK LIKE NO OTHER, JUST FABULOUS. YOU WILL NOT BE DISAPPOINTED. HER EYELASHES IS FIRE, SO GO DOWN TO LA Nails and book her. She also welcome walk inn's as well.

I've come here for years. The salon is clean, quiet, and friendly. I always request B.T. (BichTuyen), she's been my manicurist here for several years. I don't go to anyone else but her. She's very personable, professional and precise. I'm a very specific person. She's always willing to accommodate me. I continuously receive compliments on my nails and definitely refer people to her every time. You can't go wrong, awesomeness, always.

Shiffonda ????

BT is a great Nail Tech. She has been doing my nails about 15 years. She is the best!!! If you want your nails to grab people’s attention then go to BT.

Go here on a regular....the services are impeccable. Because they are GREAT sometimes there is a lil wait. Miss Lily nd the crew are exceptional.

Always a great experience, very friendly and professional. Sony is my favorite for pedicures. I will continue to come here… I love it here ❤️

I loveeee my toes and nails they do an amazing job I been coming here for over a year now! They never disappoint at all I love the service so professional