Royal Nails

+1 402-362-1000

101 E 6th St, York, NE 68467 United States of America

Open Today: -

Quick Facts About Royal Nails

Royal Nails place has a number of strengths and weaknesses based on the comments above.

One of the major strengths of Royal Nails place is the quality of their work. Multiple commenters mention that their nails look amazing and feel healthy after every visit. The staff is described as thorough and precise, taking their time to ensure a high-quality result. The availability of a wide range of colors and options is also a strength, as it allows customers to personalize their nail designs and find something they love.

Another strength is the fast and friendly service that some customers have experienced. They appreciate the efficiency and professionalism of the staff, making their visit a pleasant and quick experience. This can be a major advantage for those who value their time and want to have their nails done without spending hours in the salon.

However, a major weakness mentioned in the comments is the shortage of staff, resulting in long waiting times. Some customers had to spend upwards of 2+ hours or even 4+ hours at the salon if it was busy. This can be a significant inconvenience for customers who have busy schedules or limited availability. The commenters mention that while the results are worth it, the lengthy wait times can be a drawback.

Another weakness highlighted in the comments is the poor customer service experience in some instances. One customer mentions that their wife had a bad experience with a full set that made her bleed multiple times. When she went back to get them fixed, she faced resistance from the staff and had to fight to get her money back. This indicates a lack of accountability and proper resolution of customer complaints.

There are also complaints about the outdated decor and overall atmosphere of the salon. One commenter specifically mentions that the French white tip style is outdated, giving the impression that the salon may not offer the latest and trendiest nail designs. This can be a disadvantage for customers who want to stay up to date with current nail trends and styles.

There are also incidents mentioned where customers had poor experiences with appointments. One commenter mentioned that they had to wait for an extended period of time despite having a scheduled appointment. Another commenter noted that the staff refused to do their nails even though they had an appointment, citing being too busy as the reason. This highlights a lack of organization and communication when it comes to managing appointments, which can be frustrating for customers who plan their day around their scheduled visit.

Overall, while Royal Nails place has strengths in terms of quality work and service, there are notable weaknesses such as long waiting times, poor customer service experiences, outdated decor, and issues with appointments. These weaknesses can have a negative impact on the overall customer experience and may drive some individuals to seek alternative nail salons.

Best TL Reviews

This is the only Nail salon I visit, and for good reason, the woman is always crazy thorough with her work, and does an amazing job, my nails look, and feel healthy and pretty after every visit. My only criticism is the amount of time it can take, due to a shortage of staff. The results are worth it, but be ready to spend an upwards of 2+ or even 4+ hours there if it's busy.

I had a shellac manicure done. They took their time and were very precise! I had so many choices of colors to choose from! I love how my nails turned out and I will go back again!

Always love getting my nails done here! Fast friendly service.

Wife got a full set here. Made her bleed multiple times. And when she went back the next day to get them fixed they only made her bleed again. She had to stand there for an hour fighting with them to get her money back. Don’t go here. Especially if you like your fingers and nails being attached to your body.

Nail broke off hour after getting them done had to go back get them redone ! They’re era is still in 90s ! Fat French white tip is old !

I didn't get to have any service this time. I had a 2:00 appt. but was told to come back at 2:30 but I told them No since I had an appt which I was 15 mins early. After sitting for another 15 mins they tried to give me a pedicure. I wasn't there for a pedicure. Then after all that waiting they try to tell me my granddaughter couldn't get her nails done since she wasn't 11 years old. She has had her nails done there before within 2 months. The only time I was in there before there were 2 girls that appeared to be around 8 getting there's done. We left and went to Grand Island for our Nail Day! This place is horrible.

My wife had an appointment to get her nails done. She walks and the guy yells at her for to come back tomorrow. She tried to explain that she had appointment. But he just yell at her agian to come back tomorrow he was busy.

I made an appointment at 3:30 to have a manicure at 6pm. I got there at 5:45 and there was on person working and two people ahead of me and the place closes at 7pm. The man said he was too busy to do my nails.