Queen's Nails

+1 217-398-5182

1976 Round Barn Rd, Champaign, IL 61821 United States of America

Open Today: -

Quick Facts About Queen's Nails

Queen's Nails place has received a range of comments, both positive and negative, which provide insight into its strengths and weaknesses. By analyzing these comments, we can gain an understanding of what the salon does well and where it may have some areas for improvement.

One of the most consistent strengths mentioned in the comments is the friendliness and helpfulness of Helen, her husband, and the staff. Several customers highlight their positive experiences with the staff and commend them for their amazing service. This indicates that Queen's Nails place excels in providing a welcoming and friendly environment for its customers. This strength is further reinforced by the comment about accommodating a patron with limited mobility, showcasing their commitment to serving all customers regardless of their needs.

Another strength of Queen's Nails place is the use of hot stone massages during pedicures. Multiple customers mention this feature, describing it as soothing and relaxing. This indicates that the salon offers unique services that contribute to a more enjoyable and luxurious experience. It also suggests that Queen's Nails place understands the importance of providing additional relaxation techniques to enhance their services.

Additionally, the comment about appointment flexibility is another strength. Queen's Nails place welcomes walk-ins while also appreciating appointments. This shows their willingness to accommodate different types of customers and their preferences, ensuring that both those who plan in advance and those who decide last-minute can receive their services.

However, there are also some weaknesses that customers have pointed out in their comments. One recurring criticism is the haste or rushed feeling experienced by some customers during their visits. A customer mentioned feeling rushed during their pedicure and not finding it relaxing. Similarly, another customer stated that their fill-in service was rushed, resulting in a mediocre outcome. These comments suggest that Queen's Nails place may need to focus on improving the quality of their service by allowing more time for each customer and ensuring they do not feel rushed or neglected.

Another weakness identified by a customer is the higher prices compared to other salons in the area. While the positive comments do mention reasonable prices, this one comment suggests that the perception of high prices could be a drawback for some potential customers. Exploring options to provide competitive pricing without compromising the quality of their services could be beneficial in addressing this concern.

Apart from these weaknesses, there are some additional strengths worth noting. The cleanliness of Queen's Nails place is praised in one comment, highlighting their commitment to maintaining a professional and hygienic environment. This is an important factor for customers when choosing a nail salon and signifies that Queen's Nails place prioritizes cleanliness and overall hygiene.

Furthermore, a long-term customer expresses their loyalty to Queen's Nails place, indicating a level of consistency and satisfaction that has kept them coming back for years. Maintaining loyal customers is a significant strength for any business, as it demonstrates the quality of their services and the positive experiences customers have had.

In conclusion, Queen's Nails place has several strengths, including their friendly and helpful staff, the use of hot stone massages for pedicures, appointment flexibility, cleanliness, and a loyal customer base. However, there are also some weaknesses, such as a rushed atmosphere during services and higher prices compared to other salons in the area. Addressing these weaknesses by focusing on providing a more relaxed and time-efficient service, and perhaps reevaluating their pricing strategy, could lead to overall improvement and success for Queen's Nails place.

Best TL Reviews

Helen, her husband and her staff are amazing. Fast service. My daughter and I have been loyal customers for more than a decade. The pedicures with "hot rocks" are soothing and relaxing. Appointments are appreciated, but she welcomes walk-ins.

The staff were very nice, but my pedicure was only 20 minutes long, and the prices were higher than other salons in the area. I felt like I was being rushed while I was there, and I did not find that very relaxing.

Staff was very friendly and helpful. The pedicure comes with a relaxing hot stone massage. Prices were reasonable and were discussed at the beginning so there were no surprises at checkout. Another patron with limited mobility came in and they were very accommodating. I will definitely be returning!

Tried this place for the first time today and was totally unsatisfied with their service. I was the only customer there yet it took three different people to do my nails. And I literally got a simple fill in. I normally do multiple colors and rhinestones but I was rushed into making a color selection. The lady Helen held all of the color rings instead of letting me personally look through them. So I just decided on a simple black just to get the hell out of there. And my fill in was mediocre to put it nicely. The guy nail tech who worked on my nails was extremely rude and I didn’t appreciate the way he yanked my hands around. They will never receive another penny from me. No bueno.

Queens nails is amazing! I came in with my daughter for her birthday, along with her cousin. I didn't call first (I should have for their sake) but they were so great! They got us all started right away! They are so nice there! And we ALL love ❤ our nails! Thank you so much!

I don't get my nails done regularly, just every now and then.

Called same day and was able to get an appointment. I did dipped nails. Took about 45 minutes in total, so not bad at all. I am very happy with my nails, no streaks or bubbles or anything like that.

The place was very clean, professional, and the staff was very friendly.

Would definitely visit again.

Have been going to see Helen for many, many years. Her and her crew are amazing. There isn't any other place I would spend my money.

My husband and I enjoy a little pampering from time to time. Helen always does a great job on my nails and my husband gets a pedicure. As a letter carrier, he deserves to have his feet and ankles massaged and he LOVES the heated rocks ! ????????????????????