Quick Facts About Payal Beauty Salon
Payal Beauty Salon has a number of strengths and weaknesses based on the comments provided. Let's analyze them in more detail:
Strengths:
1. Affordable: One customer mentioned that they didn't have to spend much for the service, indicating that the salon may offer competitive prices.
2. Satisfied with shape of eyebrows: A customer mentioned that they were happy with the shape of their eyebrows and that the stylist, Smita, did a good job.
3. Friendly and professional staff: One customer described the staff as friendly and helpful, highlighting a positive customer service experience.
4. Loyalty of long-term customers: One customer mentioned that they have been getting their hair cut by Joe for over 12 years without any issues, suggesting that the salon has loyal, satisfied customers.
5. Positive first-time experience: Another customer stated that their first visit to the salon was wonderful, with a great vibe and professional service provided by a stylist named Beena.
Weaknesses:
1. Rushed service: One customer felt that the threading service was rushed, potentially due to the stylist wanting to chitchat with others. Additionally, another customer mentioned that their facial was rushed.
2. Poor cleanliness: Multiple customers mentioned that the salon was dirty, with dusty conditions and strands of hair and thread left around the salon.
3. Inconsistent quality: One customer mentioned that although they were satisfied with the shape of their eyebrows, the stylist missed a few hairs. Another customer complained that their hair was cut shorter than desired, indicating a lack of attention to customer preferences.
4. Disregard for customer requests: One customer complained that despite requesting low or medium heat for hair drying, the salon continued to use high heat, resulting in burned hair. This suggests poor listening skills and customer service.
5. Lack of expertise in certain services: Customers expressed dissatisfaction with the salon's ability to cut men's hair and style beards. They felt that the stylists did not understand how to cut hair or follow instructions, resulting in uneven and undesirable results.
Based on these comments, Payal Beauty Salon has strengths in terms of affordability, satisfied long-term customers, and positive first-time experiences. However, there are significant weaknesses relating to rushed service, poor cleanliness, inconsistent quality, disregard for customer requests, and a lack of expertise in certain services. These weaknesses could greatly impact the salon's reputation and ability to attract and retain customers. Improvements in these areas, such as better training for stylists and addressing cleanliness issues, could help enhance the salon's overall performance.
Best TL Reviews
The lady who did threading felt she was in rush. Rough in threading. Probably to chitchat with few people sitting around there. The salon was dirty.. Dusty, Hair and strands of thread laying everywhere. This is my first visit to Iselin and the salon here. The stylists didn’t spent that minute to cleanup where she was standing. Two stars because I didn’t have to spend too must for the service.
I went for eyebrows, upper lips and forehead. I was pretty satisfied and happy with the service I received from Smita. She did good job on the shape of the eyebrows and did exactly as I wanted but she did miss few hair here and there near the eyebrows as well as on the upper lips area.
They use very high heat dryers. Couple of times my hair burned. I always request to use low or medium heat. But they never listened. Very poor customer service. And always make fun with other service girls that I have very thin hair
Worst place they didn't even ask me how much I want to cut.. from the beginning, I said not more than half a inch they cut my hair short and made it worse, absolutely awful place... don't recommend it at all. Awful.. very disappointed. Awful, absolutely awful, absolutely awful
The Salon is good, Joe is the best… he is cutting my hair past 12 years and I never had any issues… Thank you Joe.
My first visit to this location was wonderful. Great vibe, friendly, and helpful staff. Beena was extremely professional and did such a good job. I would absolutely recommend this place!
Probably obvious, but don’t go here for mens haircut. Even with a picture doesn’t seem like they understand how to cut hair. Even for a kids haircut, I wouldn’t go. For the price find a place that understands hairstyling and cutting principles better. I probably should have had one of the women cut my hair and not bother with the beard till I go back to Rhode Island.
Older gentleman seems to go with one style with everyone, show him a picture and I say it’s good yet keeps clipping more and more of beard and hair since he’s just “finishing up”. Slowly finishing up to where my beard is barely there anymore whereas I just asked for him to trim “my strays”. At that point I just said I’m happy and left because he can’t download more beard for me to put back on.
Also the sides, it’s very singular. Not blended, cut my hair very uneven. There’s a bald spot near the back top of my head and he obviously took the trimmer too high in one go. Very rushed job. Very aggressive. Considering I showed a picture, and went in the opposite direction. Not recommended. Put my planned hair and beard style 2 months back so time to regrow again.
I went yesterday first time in this parlor for eyebrow and facial ,she did rush on my facial, parlor was dirty.I would not use this place again.
Payal Beauty Salon Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Payments
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Debit cards
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
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