Quick Facts About Mimi nail and spa
Mimi Nail and Spa Place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, several themes emerge. First, Mimi is highly praised for her meticulousness and attention to detail. Customers mention that she holds nails up to the light to ensure a smooth finish and will redo them if necessary to achieve perfection. This attention to detail is a strength as it ensures customer satisfaction and high-quality work.
Another strength mentioned by customers is the longevity of their nails. Many customers note that their nails last for weeks without chipping or damage. This demonstrates the expertise of the technicians at Mimi Nail and Spa Place in providing long-lasting and durable nail services. Additionally, it is mentioned that gel manicures do not damage the nails, which is a bonus for those concerned about the health and integrity of their natural nails.
Prompt and friendly customer service is another strength highlighted by customers. Comments mention the quick scheduling for appointments and the accommodating nature of the staff. This indicates that Mimi Nail and Spa Place values the time and needs of their customers, improving overall customer satisfaction.
Lastly, the overall professionalism and friendliness of the staff are highlighted as strengths. Customers mention feeling comfortable and appreciated during their visits, which is significant in the nail salon industry where customer experience is crucial. This positive atmosphere contributes to the overall appeal of Mimi Nail and Spa Place.
However, there are also weaknesses mentioned in the comments. One customer had a negative experience with the customer service, mentioning that Mimi was not receptive to their feedback and made them feel like the issue was their fault. This highlights a potential weakness in the customer service training and communication skills of the staff.
Another comment mentions an issue with the nails not being up to par, with each nail having a different shape. This indicates a lack of consistency and attention to detail in the nail services provided. While this could be an isolated incident, it is still worth considering as a potential weakness.
In conclusion, Mimi Nail and Spa Place has several strengths such as meticulousness, long-lasting results, prompt and friendly customer service, and a professional and friendly staff. However, there are also weaknesses highlighted by customers, including a negative customer service experience and inconsistently shaped nails. It is essential for the salon to address these weaknesses to ensure continued customer satisfaction and success.
Best TL Reviews
I finally found my “SOMEONE” Mimi is amazing, meticulous and her humor is spot on! Definitely Recommend! My acrylics are flush with my natural nail! It doesn’t look like a Turtle’s Shell! Perfection!
Mia does a wonderful job on my nails. Very conscientious to detail. Holds nails up to light to see if any bumps etc, if there is something she is not pleased with she re-does till perfect, her nails last a month for me.
been coming to this nail salon for about 6 months now and i love it. mimi and mia are both great! perfect nails everytime :)
They got me in quick for a pedicure, the staff were friendly and accommodating, she did great work, and the massage chairs are to die for! Check them out!
Good gel manicure! It lasted for 4 weeks without chipping! In addition it didn't damage my nails like gel normally does. Morover, I never need to wait and the girls are all so friendly and professional. Perfect like it is.
Horrible customer service! Mimi asked me to pick a color after Mimi put on a color I said it doesn’t look like the color I picked Mimi said I needed to tell her to put a base color on first really? I need to tell her how to do her job? My nails were so rough that they snagged my gloves I won’t be back This was my 2nd time the first time I had the worst set of nails. The shape of each of my nails were all different I didn’t notice til I got home so I went back for a second chance what Mimi has responded did not happen. She made me feel like it was my fault that she couldn’t do the right color and she was on her phone texting the whole time that she was supposedly doing my nails????
I did a gold manicure with 3D flower nails and gel coffin nails. The staff here vert carefully and cherish my hand. I got a perfect nails. I love it! I love Mimi nail and spa!!!
I cannot speak highly enough about Mimi nail and spa. I have gotten my nails done every other week for over 10 years, and been to many facilities over the years. I have only gone to Mimi’s since my first appointment over a year ago. They do a wonderful job, with fantastic attention to detail. All the staff are very friendly and professional, and I have never been anything but satisfied with the work. On the rare occasion I have had an issue with a peeling polish, they get my in immediately and get it taken care of. Definitely have my business, and should have yours, as well.
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Mimi nail and spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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Location
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