Quick Facts About Hendricks Nails
Hendricks Nails place has several strengths based on the comments provided. First, the salon has a welcoming atmosphere and provides good customer service. Customers mentioned being seated quickly and receiving accommodating service. The staff was also described as friendly, making the overall experience positive.
Another strength of Hendricks Nails is the attention to detail in their services. Customers mentioned that the technicians did a great job with their nails, providing detailed work. They were also able to complete the services efficiently, getting customers in and out in a reasonable time. This shows that the salon values providing quality results while also respecting customers' time.
The salon also received praise for its cleanliness. Multiple customers mentioned that the shop was very clean and beautiful. This contributes to a positive and comfortable environment for customers.
Hendricks Nails offers a variety of services, including SNS, gel polish, and pedicures. Customers appreciated the range of services available and mentioned that they were able to get designs and specific treatments they desired. This shows that the salon is equipped to handle different preferences and requests from customers.
Additionally, Hendricks Nails operates on a reservation system, which allows customers to book appointments in advance. This can be convenient for customers who prefer to plan their visits and ensure availability.
Despite these strengths, there are also weaknesses mentioned in the comments. One customer had a negative experience with a nail technician who did not follow their requests during an SNS removal. The customer felt ignored and claimed that the technician used aggressive techniques that harmed their nails. Furthermore, the employee did not offer assistance or apology when the customer expressed their dissatisfaction. This highlights a weakness in communication and customer service.
Another customer mentioned a negative experience with both technicians being rude and causing physical pain during their nail services. This further indicates a lack of professionalism and a failure to prioritize customer comfort.
One customer expressed disappointment with the pricing at Hendricks Nails. They felt overcharged and believed that the owner had shifted expenses onto customers due to a high rent increase. This raises concerns about transparency and fairness in pricing.
It is important to note that these negative experiences are limited to specific customers and may not reflect the overall quality of the salon. However, these comments do indicate areas where improvements could be made.
In conclusion, Hendricks Nails place has several strengths, including good customer service, attention to detail, a clean environment, and a variety of services. However, there are weaknesses highlighted in the comments, such as poor communication and customer service, as well as concerns about pricing. These areas should be addressed and improved upon to ensure a consistently positive experience for all customers.
Best TL Reviews
My daughter and I walked in without appointments and were seated within minutes. Both techs did a great job. They did not have the color I chose for my SNS but they quickly found like colors in gel polish. My daughter asked for designs and they were very accomodating. Their services were very detailed and they still got us in and out in a reasonable time. Very pleased over all for our first experience.
Nice, quiet, relaxing environment with good music and even better customer service. Mr. Kevin did my gel fill in. He was very friendly and did an absolutely amazing job. No cuts or over filing (burning) like other salons. The pedicure was pleasant as well. I didn't get the ladies name, but I will definitely be back again! Highly recommend!!
I wish I could do 0 stars and 0 is not even worth it, this is the worse nail place that I have ever been, I walked in and ask for my SNS to be taken off I explain the manicurist that I don’t want to use the nail trimmer machine after the acetone and she was just ignoring my request not only that she was using the nail filer aggressively towards my nails (as you can see in the pictures)since I didn’t let her use the machine which of course will make her job easier and faster but harmful for my nails, I also told her to leave the wet cotton a little bit longer so it will be easier to be taken off without the need of the nail filer, and she just left and left me with the cotton for more long than is suppose to, I got sick of waiting for her because it was already burning my fingers and started doing it by my self, all the employees that were sitting next to me where just watching instead of offer me help or instead of simply do their job and do the service that I ask for, once I was done I stand up and asked them to charge me for the acetone because that was the only thing they provided in that miserable place and they just charged me the money no even a single apology was given or offered.
I will never be back and I will make sure all my coworkers know about this horrible place if one day they are looking for a Nail place near work, make sure not to go to this one. I should had pay attention to the previous reviews, they were totally right. Great job
AVOID AVOID AVOID
Save your money and go elsewhere. The technicians were rude and after I asked her to fix my nails bc they looked so bad, she did and repeatedly kept cutting me; and wasn’t even remorseful.I ended up having to leave and get my nails fixed elsewhere.
The nail tech who worked on my mom was just as bad. Stabbing her under her nails and SMILING when my mom told her it hurt.
Avoid this place like the plague.
Wonderful place! We made a reservation and came in with eleven people. The ladies at Hendricks Nails gave everyone an amazing pedicure and all of us (men and women included) can not wait to go back next time we're in town. They were very friendly and did a great job! Thank you!
Chin and Jasmine are AWESOME!!!!
All the staff is very friendly too.
Very clean, beautiful shop ????
I Usually get gel nails which last more than 2 weeks and I'm rough on nails. Also, they guarantee that your nails will last for a minimum of two weeks. If you have a chip within that two week period they will guarantee their work and fix the nail that is messed up.
Today, I wanted to switch it up and had SMS dip appied to my nails.
Chin explained the process as she was applying the dip which I appreciated since I had never had it before.
NOT GOOD... this place was recommended to me and my mistake was going in spite of the reviews. I was told $40 for powder dip. The owner charged me $50 saying "my nails were long(they are not)and extra to soak off the first product". They have to do that anyway and it wasn't a minute longer than typical. I heard the Building owner was selling and raised their rent price really high so she would move out. NOPE.. she just moved that expense onto the customers!
Also, my nails were lumpy, bumpy and not shaped well. The music there was annoying and made me anxious to leave. WHY can't Jacksonville get a Nail Salon worth going to? I've been to several and this one is definitely not worth the high prices.
This place was awesome! I’m in town for the week and really needed my nails done. My one year also accompanied me (didn’t cry and just chilled) but the ladies were so kind! The place is clean and beautiful. Everyone was so nice. The best gel acrylics I’ve ever had. Fast but accurate. Highly recommended.
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Hendricks Nails Info
Amenities
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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