Quick Facts About Elegant Nails
Strengths:
1. Friendly and accommodating staff: Multiple comments mention that the staff at Elegant Nails Place was welcoming and accommodating, creating a positive experience for customers.
2. Skillful nail technician: Anita received praise for doing a great job on acrylics, indicating that there are skilled technicians at the salon who can deliver satisfactory results.
3. Wide variety of colors and gels: Customers appreciate the salon's large selection of colors and gel polishes, allowing them to have more options and customize their nail looks.
4. Reasonable prices: The salon offers great prices, which is appreciated by customers looking for affordable nail services.
Weaknesses:
1. Long wait times and appointment delays: Several comments express frustration with long wait times, with one customer mentioning a wait time of over an hour and a half. Additionally, one customer had to wait 45 minutes past their scheduled appointment time and eventually left due to the salon's inability to accommodate them in a timely manner.
2. Inconsistent quality: Complaints about inconsistent quality can be seen in comments about different technicians providing varying levels of service. While one customer had a positive experience with one artist, their experience with another artist was disappointing. This indicates a lack of consistent quality across the salon's staff members.
3. Nail shape and quality issues: Customers pointed out issues with nail shape, uneven acrylic application, nails not being ground down properly, and incorrect nail polish application. These issues suggest a lack of attention to detail and less than satisfactory results for some customers.
4. Overcharging and unclear pricing: There are comments about overcharging, with one customer mentioning being charged $99 for services that they felt should have been less expensive. Another customer mentioned being surprised by their bill being higher than expected, indicating a lack of transparency and clarity in pricing.
5. Lack of communication and professionalism: Complaints regarding the salon staff turning up the music to drown out noise made by children, as well as one artist stating that they were too tired to complete a service, highlight a lack of communication and professionalism. Such incidents can negatively impact the customer experience and create an unpleasant atmosphere.
6. Durability issues: Multiple comments mention nails chipping within days of getting them painted at Elegant Nails Place, leading to disappointment among customers who expected longer-lasting results based on their previous experiences with other salons.
Based on the comments provided, Elegant Nails Place has some strengths, such as friendly staff and reasonable prices. However, there are several weaknesses that the salon needs to address, including long wait times, inconsistent quality, issues with nail shape and application, overcharging, lack of communication and professionalism, and durability problems.
Best TL Reviews
Walk-in wait is around 1 hour to an hour and a half, not 20 minutes. My nail shape was almond and they’re definitely not a good almond shape. One of my nails is actually oval and very noticeably different than the others. Underneath the nail wasn’t ground down, and the acrylics on my thumbs are not the correct size. You can see the nail polish smeared on some of my tips, and they were not rounded evenly either. Overall, these nails look good only in super low quality lighting. I don’t understand how as a nail technician you can look at the job you just did and think it’s “good enough” or acceptable.
I do like that it isn’t very thick, however.
Anita did a great job on my acrylics! I went back the next time for a mani/pedi and was disappointed with my next artist. I am still giving 5 stars because Anita was great!
We called ahead to make sure that they could accommodate 3 little girls and they gave us an appointment time of 2:30, we showed up on time if not early and let the girls start picking their polish and the girls working in the salon kept turning up the music anytime the girls would make a noise. To the point of one of the clients they were working on telling them the music was too loud. After waiting 45 minutes past our appointment time we left. This was a horrible experience, if you didn’t want to work on the kids, just tell us when we called instead of wasting our time and being rude in the salon.
Great experience! Staff was welcoming and accommodating. My nails look exactly like I wanted. Cuticle tools could use a little more cleaning but that’s honestly my only complaint. We’ll see how well this matching gel manicure and regular pedicure hold up but this may be my new go to nail salon!
Great prices, huge variety of colors, huge variety of gel too. No longer will recommend as the work has become rushed and my daughter was in pain afterwards now a couple of times
They have always did great on my nails and they are the only place u go!!
Usually I can say positive things about this nail place but today was an awful one. I got there at 5 o’clock they told me that they wouldn’t be able to see me until 630. They got me into the chair around 615 I told him multiple times that I wanted my toes and my nails done. She gets done with my toes around 7 o’clock and then Proceeds to tell me that she doesn’t have time to do my nails today because she’s tired. I expressed to her even before I sat in the chair that I drove 45 minutes. Also on their board it says $35 for pedicures tell me why my bill was $55. I’m super upset with experience I definitely will not go back
The last two times I've went here, my nails have chipped within 2 days after getting them painted. Other salons I have went to usually last me 3 weeks without chipping! I've been very disappointed. This last time they over charged us again. I have my natural nails just painted and my daughter had an acrylic fill in and they charged us $99! I'm going to see if they will make it right. I didn't realize my daughter only had hers filled or I would have questioned the charge before I left. The staff also told my daughter to turn off her cell phone! She was letting her 16 month old watch a cartoon to entertain him. The phone wasn't loud or bothering anyone. I think that was a little unreasonable!
Place Pictures
Elegant Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Payments
-
Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
15. Nails City