Quick Facts About Nails Creation
Nails Creation Place, based on the comments provided, has both strengths and weaknesses. It is important to note that these comments represent the experiences of individual customers and may not reflect the overall quality of the salon. However, by analyzing these comments, we can gain some insights into the strengths and weaknesses of Nails Creation Place.
Strengths:
1. Consistent quality: Several commenters, including the first one, mentioned that they and their family members have been going to Nails Creation Place for years without any issues. This suggests that the salon has a track record of delivering consistent quality service to their clients.
2. Skilled nail technicians: The comment mentioning Peter and Hannah as the most requested nail technicians suggests that they are skilled and deliver excellent results. This highlights the expertise of the staff at Nails Creation Place.
3. Long-lasting results: One commenter expressed satisfaction with the durability of their nails, mentioning that Peter did an "awesome job" with no lifting or cracking. This indicates that the salon is capable of providing long-lasting acrylic nails.
Weaknesses:
1. Wait times: The comment mentioning that Peter and Hannah are in high demand suggests that there can be a significant wait time to get an appointment with them. This might inconvenience customers who are looking for a more prompt service.
2. Inconsistent polish application: A customer complained about the bulky application of polish during their visit, which chipped the next day. This indicates that there may be some inconsistency in the quality of polish application at Nails Creation Place.
3. Cleanliness concerns: A negative review mentioned the lack of proper tool cleaning, resulting in the customer developing a nail fungus. This raises concerns about the salon's cleanliness practices and their attention to sanitation standards.
4. Communication and language barrier: Multiple comments mentioned difficulties communicating with the staff due to language barriers, leading to misunderstandings and unsatisfactory nail work. This suggests that Nails Creation Place needs to improve its communication skills to ensure customer satisfaction.
5. Customer service issues: Some commenters expressed dissatisfaction with the rudeness of the staff and their lack of professionalism. Additionally, the mention of the manager rushing through the appointment and not addressing customer concerns indicates poor customer service practices.
6. Pricing issues: One customer mentioned feeling overcharged for the services they received, particularly noting that a simple pedicure cost $35 and short square acrylics with no polish cost $50. This suggests that the salon may not offer competitive or transparent pricing.
7. Lack of COVID-19 safety measures: One comment raised concerns about the salon not practicing social distancing and not properly sanitizing chairs and footbaths between customers. This indicates a potential lack of adherence to health and safety protocols during the COVID-19 pandemic.
In summary, Nails Creation Place has strengths in terms of consistent quality, skilled nail technicians, and the ability to provide long-lasting results. However, there are several weaknesses, including wait times, inconsistent polish application, cleanliness concerns, communication issues, customer service problems, pricing issues, and a lack of COVID-19 safety measures. Addressing these weaknesses would be crucial for Nails Creation Place to improve its overall customer experience and reputation.
Best TL Reviews
I haven't had an issue as of yet. My mother has been going there for years as well with no issues and we both are "picky" people.
Just be advised that Peter and Hannah are the most requested as they do the best nails. With that being said it can be a bit of a wait.
Pedicure was fine. Acrylic was laid fine however the polish was applied very bulky and chipped the very next day.
3 weeks old already and I Definitely have to Say Peter did an Awesome Job !!! No lift no crack NOTHING!! I will be returning.
DO NOT GO HERE they do not clean their tools properly I was left with nail fungus after going to this terrible establishment. Please dont waste your time and money.
These reviews have to be fake... my acrylics came off like press ons within 2 weeks. Around my toes were cut and burned for days and feet looked over all terrible. With no polish my simple pedicure was $35. My short square acrylics with no polish was $50. Everything was horrible and they don't wash the footbaths out before the next customer.
The people that work here are so rude and can barely speak or understand English. I booked two appointments for my daughter and I and we left unsatisfied. The nail work here is poor ! They can’t do anything with if it’s not basic. It’s over priced and no social distancing. I showed pics of what we wanted because they couldn’t understand us. They did our full sets completely different from the pictures. I let the manager know that we didn’t get what we wanted. She was in a rush and didn’t care and kept asking for payment.
This is not a good place. They are not socially distancing from other while doing nails. They do not wipe down the chair being used for pedicures. They speak terrible to their customers. The refuse to do regular nail polish because they do not want people at the drying station. However, using Gel polish is more expensive. They don't tell you until after you have waited an hour for your appointment.
STOP SUPPORTING THIS NAIL SALON! They will refuse anybody service if they feel like it lying saying “your too picky” when really they just don’t want too! Doesn’t matter how long you’ve been supporting & putting money into THEY pockets & salon! I have been a loyal customer to this salon for the past 5 years. They refused my service due to them getting mad because I stopped going to them because I didn’t want to take MY nails off for me to get a full set! Mind you that’s what I was paying them for! When I went back after 2 months of not going he told he was NOT doing my nails! This place is does a good job but is BEYOND disrespectful & unprofessional!!!!. I WILL be filing a complaint with the state board! Take your hard working money elsewhere!
Place Pictures
Nails Creation Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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15. 5th Nail Lounge