Quick Facts About 5th Nail Lounge
Strengths:
1. Attention to detail: Customers appreciate the nail technicians at 5th Nail Lounge taking their time to ensure a high-quality and precise result. This is particularly emphasized in the comments praising Mia and Tracy for their careful work.
2. Avoidance of drills: The fact that the salon does not use drills on nails is seen as a strength by customers who are trying to grow their natural nails. This demonstrates that the salon is attentive to customers' specific needs and concerns.
3. Quick service: Many customers mention that their nails were done quickly and efficiently at 5th Nail Lounge. This is seen as a positive aspect, especially for individuals who are time-conscious or have busy schedules.
4. Friendly and welcoming staff: The comments highlight that there is always someone at the salon to greet customers, creating a friendly and welcoming atmosphere. This aspect of customer service is appreciated and shows that the salon values their clients' satisfaction.
5. Accommodating and non-judgmental: The salon is praised for not judging customers based on their appearance. As mentioned in one comment, a busy mom felt comfortable getting a pedicure even with hairy legs. This inclusive environment is appealing to clients who may feel self-conscious at other salons.
6. Talented nail technicians: Multiple customers mention specific names of technicians who have done a great job on their nails. This indicates that there are multiple skilled and reliable professionals working at 5th Nail Lounge.
7. Clean and modern atmosphere: The salon is described as clean and modern, reflecting a professional environment. The mention of a clean shop in one of the comments indicates that the salon places importance on maintaining hygiene standards.
8. Extensive color options: Customers appreciate the wide range of color options available for their manicures and pedicures. This allows them to choose a color that suits their preferences and complements their style.
Weaknesses:
1. Inconsistent experience: One comment refers to getting cut during a nail appointment, suggesting that there may be inconsistencies in the quality of services provided. This is a concerning weakness as it indicates that some customers have had painful experiences.
2. Not addressing bleeding: The same comment mentions that the technicians only wiped away the customer's bleeding nails instead of properly addressing the issue. This suggests a lack of attention to customer comfort and safety during the nail appointment.
In conclusion, 5th Nail Lounge has several strengths that customers appreciate, including attention to detail, avoiding the use of drills, quick service, friendly staff, non-judgmental atmosphere, talented technicians, clean environment, and extensive color options. However, there are weaknesses in terms of inconsistent experiences and a lack of proper care when it comes to addressing bleeding during appointments. Overall, the salon seems to have more positive qualities, but there is room for improvement in certain aspects to ensure a consistently satisfying experience for all customers. The strengths can serve as a foundation for the salon to build upon and enhance their services and customer satisfaction.
Best TL Reviews
5 stars to Mia! She really takes her time and does things right. I like that she doesn’t use the drill on my nails as I’m trying to grow my natural nail and they are weak from so many folks at other salons. Thanks for caring Mia ❤️
Honestly… This is probably the best experience I’ve ever had. Got my nails done for homecoming and it was SO quick and came out beautifully. I seriously recommend this place. The shape of my nails came out exactly how I wanted it, usually with other places it’s a little off.
Tracy is my nail technician and I have been a loyal customer since I was 15, let's just round up and say over 15 years now of going to Tracy. She is amazing at what she does and remembers details about how I like my nails always. Tracy has moved a few times since I've been with her and the 5th Nail Lounge is super clean a complete upgrade from previous places and there is always someone there to greet you, they truly like to make things right by the customers.
>also they never judge! I have gone pedicures with hairy legs crazy looking feet and they don't even bat an eyelash. Which is nice, because as a busy mom I have to get in the pedicure time when I can and can't let a little hair stop me. :)
Ken, Kevin, Christina, Odalys, and i believe another lady T all do great jobs on my nails!
Today i saw Ken for a gel fill on my acrylics and they came out super cute!
& i didnt get my girl’s name for the pedicure but she did a really nice & detailed job as well!
Best pedicure I’ve had, maybe ever. They sat me right away and took their time with the best part of the pedi (massage.) The place is so relaxing and clean. It’s further than my usual salon, but worth the trek. This will be my new salon!
Mother and i both got Mani-Pedis, great color options, kind people :)
I have been cut by the nail techs the last 2 times I have gone. My nails literally bleed and they just keep wiping it away. Typically when I go to get my nails done I want it to be nice and relaxing but it has been a painful experience the last few times.
It's one word for me "Lam". He is amazing. His attention to detail, your toenails look sculpted when he is done and last but not least is the massage... You know you've had one when he's finished the shop is clean and modern.
Place Pictures
5th Nail Lounge Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places