Laura Nails

+1 423-874-1031

5063 Hixson Pike, Hixson, TN 37343 United States of America

Open Today: -

Quick Facts About Laura Nails

Strengths:

1. Great customer service: Multiple comments express satisfaction with the friendliness and courtesy of the staff at Laura Nails. This indicates that the salon prioritizes good customer service and creates a positive and welcoming atmosphere for clients. 2. Skilled technicians: Many comments mention specific nail technicians, such as Tina and Laura, who are skilled and efficient in their work. This suggests that the salon has a team of talented technicians who can consistently deliver high-quality nail services. 3. Consistency: One comment specifically mentions that Laura Nails is always consistent and does a great job. This indicates that clients can rely on the salon to consistently provide satisfactory services, building trust and loyalty among customers. 4. Efficient service: Comments mention that the salon is quick to accommodate clients and get them in for appointments. This shows that Laura Nails values efficiency and strives to accommodate clients' scheduling needs. 5. Wide range of services: One comment mentions that the salon offers multiple services, indicating that clients can get various beauty treatments all in one place. This can make it convenient and time-saving for clients to get all their desired services done at Laura Nails.

Weaknesses:

1. Inconsistency in service quality: One comment mentions a negative experience where the nail technician rushed and left the nails uneven and not fully dry. This inconsistency in service quality suggests that there may be a lack of thorough training or oversight in the salon, resulting in varying levels of service. 2. Neglectful attention to detail: The comment about uneven and crooked nails suggests that the nail technicians may not pay sufficient attention to detail and precision. This can lead to unsatisfactory outcomes for clients and may negatively affect the salon's reputation. 3. Lack of availability for specific technicians: Since some comments specifically mention preferred technicians like Tina or Laura, it suggests that these technicians may not always be available. This can pose a challenge for clients who have a preference or require the services of a specific technician and may result in dissatisfaction if they are unable to book appointments with their preferred nail technician. 4. Limited availability: One comment mentions that the salon opens a little before 9am. While this may be convenient for some clients, it may not accommodate those who have early morning commitments and need services outside of regular working hours. This limited availability can potentially exclude a portion of potential clients from visiting Laura Nails. 5. Lack of diversity in feedback: While many comments express satisfaction with the salon and its services, there is a lack of diverse feedback. It would be beneficial to have a broader range of opinions to gain a more comprehensive understanding of the strengths and weaknesses of Laura Nails.

Best TL Reviews

Tina did some GREAT black matte nails today, and love my eyebrows too! Thank you!!!

I love Laura and her staff! They’re always amazing!

I love going to Laura Nails. So friendly and courteous. Always makes sure I'm satisfied. Tina does my nails and dies exactly what I ask for everytime. I wouldn't go anywhere else.

It was nice that they got us in quick but damn. The lady doing nails rushed and cut them uneven af and three of them are crooked and they aren't fully dry. Never again. I'm very disappointed.

Laura Nails is always consistent and everyone there does a great job. My fave shop in the Hixson area.

Laura actually did my nails today...she was very efficient, quick and gentle. Thank you Laura...I'll be back.

Laura is awesome and has always done my nails great!!!

I love this nail shop. Laura is very nice, have salon open a little before 9am which let's me go in before work nd get all the services I need done.