NAIL MAX SPA

+1 732-660-0699

2005 NJ-35, Oakhurst, NJ 07755 United States of America

Open Today: -

Quick Facts About NAIL MAX SPA

NAIL MAX SPA is a nail salon that has received mixed reviews based on the comments provided. In order to understand the strengths and weaknesses of the establishment, several aspects must be analyzed.

One of the main strengths of NAIL MAX SPA is the positive feedback regarding the cleanliness and atmosphere of the salon. Multiple comments mention that the establishment is clean and modern, creating a pleasant environment for customers. This is important for any salon as it helps to make customers feel comfortable and confident in the services being provided.

Another strength of NAIL MAX SPA is the friendliness and welcoming nature of the nail technicians. Many customers have praised the staff for their friendly and welcoming behavior, which is crucial for creating a positive customer experience. The comments indicate that the customer service provided at NAIL MAX SPA is excellent, which can play a significant role in customer satisfaction and loyalty.

The speed and attention to detail demonstrated by certain nail technicians, such as Jack, is also mentioned as a strength of NAIL MAX SPA. Customers appreciate fast service without compromising the quality of the work. The comments also indicate that the nail technicians pay attention to detail, which shows their dedication to providing a satisfactory service.

However, there are also several weaknesses mentioned in the comments that must be addressed. One common complaint is regarding the pricing. Some customers mention being quoted a different price at the beginning of the service and then being charged a higher price. This inconsistency in pricing can lead to customer dissatisfaction and a lack of trust in the establishment.

Another weakness mentioned is the poor quality of service provided by certain nail technicians. Customers have expressed disappointment in the uneven cutting of their toes, improper color selection, and lack of attention to detail. These issues indicate a lack of skill or training in some of the technicians, which can have a negative impact on the overall reputation of NAIL MAX SPA.

Furthermore, the comments mention that the use of tools during the service was painful and rough. This indicates a lack of technique and gentleness, which can cause discomfort and result in a negative customer experience. Additionally, the use of the UV lamp twice on the same foot is mentioned as a mistake, which raises concerns about the attention to detail and professionalism of the staff.

Lastly, there are comments regarding the irritation caused by the exfoliant used during the service. This indicates a possible issue with the products used or the technique applied, which can lead to discomfort and dissatisfaction among customers.

In conclusion, NAIL MAX SPA has strengths in terms of cleanliness, friendliness of the staff, and attention to detail demonstrated by certain nail technicians. However, there are weaknesses regarding inconsistent pricing, poor quality service from certain technicians, use of tools and products causing discomfort, and mistakes made during the service. These weaknesses should be addressed in order to improve the overall customer experience and reputation of NAIL MAX SPA.

Best TL Reviews

I just tried this place at their new location and it was overall a positive experience! Jack did a nice job on my nails, was fast, but paid attention to detail. The establishment is clean and the nail techs are all very welcoming and friendly! I’ll definitely be back!

Very poor quality and service. I was told a different price at beginning of service and paid a much higher price. not to mention my toes are cut very unevenly and i wasn’t even asked if i wanted them cut. she cut to the very nub of my toe. she was so painful with her tools between the digging and clipping away. the exfoliation part was way beyond rough & my color was completely wrong. along with them putting the uv lamp on my foot twice. not impressed at all.

I came in as a walk in, no appointment. Acrylic fill with 4 nails missing. Everyone was super friendly, place was clean, and Jack did an amazing job! Booked an appt with him for 2 weeks from now :)

This was my 2cd visit& couldn’t have been happier to have returned. The 1st experience was good, but my 2cd was excellent. Vinny was the gal who I used, took her time and just did a great job! I did notice her own nails being beautiful- (she said does them herself)& if I were to do French UV would request her again! Clean, modern & very relaxing. Nail Maxx is my new go to place even though a little further from my home( loca places were just horrid)

Horrible service. I was told a cheaper price and Paid $55 without tip. Got the wrong color on my toes, wasn’t asked if I wanted to cut down, didn’t get two coats of polish on my toes and when they rubbed an exfoliant on my legs it irritated my legs and left them stinging. New location but the service was not kept. Highly do not recommend.

I believe her name was Sayeeda she was absolutely AMAZING. fast, clean, friendly. my new go to spot can’t wait to go back!

Great atmosphere. The customer service is awesome. Syeeda is amazing!

Jack did an excellent job. I highly recommend him. I will definitely be a returning customer.