Quick Facts About Queen Nail
Queen Nail place has received predominantly positive comments from customers. They are praised for their professionalism, skill in nail designs, and the longevity of their services. However, there are a few negative comments expressing dissatisfaction with the durability of their nails and describing poor customer service. Let's analyze these comments further to identify the strengths and weaknesses of Queen Nail place.
One of the recurring strengths mentioned by multiple customers is the professionalism and courteousness of the staff. They are described as kind and friendly, providing a comfortable and welcoming atmosphere. This is an important strength for any nail salon as it creates a positive experience for customers and helps build trust and loyalty.
Another strength noted is the skill and talent of the nail technicians at Queen Nail place. Tina, in particular, is highly praised for her ability to replicate nail designs from Pinterest and free-hand them. This shows that the salon employs skilled professionals who are capable of meeting customers' specific requests and providing unique designs. The ability to deliver on customer expectations is crucial for customer satisfaction and positive word-of-mouth.
The longevity of the manicures is also highlighted as a strength. Multiple comments mention that the manicures at Queen Nail place can last for three weeks or more. This indicates that the salon uses quality products and techniques that ensure the durability of the nails. Long-lasting manicures are highly valued by customers as it saves them time and money by extending the intervals between appointments.
Many customers express their loyalty to Queen Nail place, with one comment mentioning that they have been going there for eight years. This loyalty is a testament to the salon's ability to consistently meet customer expectations and provide a satisfactory experience. It indicates that Queen Nail place has established a strong reputation and a loyal customer base, which is a significant strength for any business.
However, there are a few weaknesses highlighted in the comments as well. One customer mentions that there is one technician with an attitude. While this seems to be an isolated incident, it indicates a potential weakness in customer service. Providing consistent and excellent customer service is essential for any business, and negative experiences can quickly tarnish a reputation.
Another negative comment mentions that the nails don't last and the customer service is rude. The durability of the nails is a crucial aspect for nail salons, and if multiple customers experience nails that chip or break easily, it could be a significant weakness. The comment regarding rude customer service also raises concerns about the salon's ability to provide a satisfactory experience.
Finally, one comment mentions that the salon charges extra after the service and is dirty. These complaints raise significant concerns about pricing transparency and cleanliness standards. If customers feel that they are being charged more than initially agreed upon and that hygiene standards are not upheld, it can lead to a loss of trust and a negative perception of the salon.
In conclusion, Queen Nail place has several strengths that contribute to its positive reputation, including professional and talented staff, the ability to replicate nail designs, long-lasting manicures, and a loyal customer base. However, there are also some weaknesses that need to be addressed, such as potential issues with customer service, durability of the nails, and pricing transparency. By addressing these weaknesses and building upon their strengths, Queen Nail place can continue to improve and provide a positive experience for their customers.
Best TL Reviews
Queen Nails is the best place to get your nails done. They are kind, courteous and professional. I love nail designs and Tina comes through for me every time. She just looks at what I pull up off Pinterest and free hands it! Love her! Update: going on a cruise. Love my tropical nails! Thanks Tina! You’re the best!
Wonderful nail salon! All the staff do a great job ???? Very professional .
Call ahead for an appointment or walk in....you won't be disappointed ????????
My nail technician took his time and did my nails well. I am super happy with the results. I have Brandy to thank for her FB post. I was very unhappy with the nail spa I was using.
Great place E does a great job. Manis always last 3 weeks and more.
I love Tina, my friend recommends her and so do I.
Love going there. Only one tech with an attitude ???? but the rest are great.
Love them all! Best place ever! I e been going for 8 years and love it
Never go here!! Nails don’t last ave very rude customer service. They charge extra after tostado and are dirty
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Queen Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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