Procuts

+1 508-477-6866

44 South St, Mashpee, MA 02649 United States of America

Open Today: -

Quick Facts About Procuts

Strengths:

1. Experienced and Friendly Stylists: Several comments mention that the stylists at Procuts are experienced and friendly, creating a positive and welcoming atmosphere for customers. This is a strength as it helps in building a loyal customer base and ensures customer satisfaction.

2. Consistency and Quality: One customer mentions that they have been a loyal customer for years because Procuts consistently provides amazing haircuts. This demonstrates that Procuts has a reputation for delivering quality services consistently, which is a significant strength in the salon industry.

3. Accommodating and Customer-Focused: The comment about Christina trying to accommodate working around other cuts or colors shows that Procuts values their customers by prioritizing their needs and preferences. This customer-focused approach is likely to attract and retain customers.

4. Excellent Stylists: Several comments mention specific stylists like Amy, Janelle, and Christina, highlighting their skills and the positive experiences customers have had with them. Having skilled stylists on staff is a strength as it helps build a reputation and attract new customers.

5. Professional Front Desk Staff: A comment mentions that the receptionist at Procuts is always professional, indicating that the salon maintains high standards of customer service and professionalism. This is a strength as it contributes to a positive overall experience for customers.

6. Positive Atmosphere and Cleanliness: The comment about the atmosphere and cleanliness being superb is another strength of Procuts. A clean and inviting environment can contribute to a pleasant customer experience and make customers feel comfortable.

Weaknesses:

1. Inconsistency in Service: One customer mentions that they asked for a specific haircut but the stylist couldn't meet their expectations. This suggests a lack of consistency in service quality or a communication issue. It is essential for Procuts to address this weakness to ensure customer satisfaction.

2. Lack of Attention to Detail: The same customer mentions that the stylist didn't brush off their face or hair after the cut, resulting in hair on their clothes. This indicates a lack of attention to detail, which can be a weakness as it may create a negative customer experience.

3. Lack of Listening and Communication: Another customer mentions that the stylist couldn't follow instructions or look at a picture more than once. This weakness indicates a lapse in listening and communication skills, which are crucial for hairstylists to understand and deliver on customer expectations.

4. Rough Handling: A customer mentions that their hairstylist was rough, leading to a negative experience. This represents a weakness in providing a comfortable and pleasant experience for customers, as no customer wants to feel uncomfortable during their visit.

Overall, Procuts has several strengths, including experienced and friendly stylists, consistency and quality services, customer-focused approach, excellent stylists, professional front desk staff, and a positive atmosphere. However, there are weaknesses concerning inconsistency in service, lack of attention to detail, lack of listening and communication skills, and rough handling. Procuts should address these weaknesses to enhance customer satisfaction and maintain a strong reputation in the salon industry.

Best TL Reviews

I asked for a high and tight and the stylist couldn’t go below a “1” on the sides and back. Yes, I did ask for skin on the sides and back. She didn’t brush off my face or the hair all over my head so when I went outside it was all over my cloths.

All I can say is WOW. I was feeling spontaneous and decided to go into procuts , and I am SO impressed with the hair cut I was given. I showed the stylist some pictures as an idea of what to do and she handled the rest. It was a very relaxing experience and I walked out feeling like a million bucks. The stylist who did my hair was clearly experienced and she was friendly the entire time. The woman at the front desk was extremely friendly. Overall, the vibe at the shop was amazing and I will definitely be going back! I’ve found my hidden gem for sure!!

The service and staff are beyond amazing. I have been a loyal customer for years and would not go anywhere else. CONSISTENCY... That's what I always expected from my stylist but didn't find until I started coming to Procuts. Now I never worry about how my hair will look, and I always walk out with an amazing, angular, beautiful haircut! The other testimony to Mashpee Procuts and its girls at the salon is their dedication to training and staying up with current trends. All of the girls are extremely qualified and you would be happy with any of them as your hairstylist.

I don't normally write reviews but honestly Janelle was amazing! She was extremely informative, patient, and sweet which I'm very thankful for because I know I was being picky and questioning a lot due to hair styling nightmares. My hair looks so good and healthy thanks to her and I will definitely be coming back for more hair therapy from Janelle soon. Thank you so much!

Christina is the best hair dresser! Got me to go really short last year and I haven't looked back. I love it! ????

She always tries to accommodate working around other cuts or colors. She puts the Customer first!

I have been going to Amy for years. She has always done an amazing job with my hair. I have thin hair but there is a lot of it. She always cuts it so it has a full layered look! Thanks Amy! I would like to also add the receptionist is always very professional and atmosphere and cleanliness is superb. :)

All I can say is Amy is a rockstar stylist! So happy I stopped in after a busy day at work!!! Fresh cut and layers, bring on summer! I highly recommend Amy!! My unruly licks have their bounce back!!!!

Don't go here, they can't follow instructions, or look at a picture more then once, I have cuts on the back of my head caused by the clippers, the hair stylist was rough and a awful experience