Quick Facts About The Brothers Nail & Spa
The Brothers Nail & Spa has received a mix of positive and negative comments, allowing us to evaluate its strengths and weaknesses.
One of the notable strengths of The Brothers Nail & Spa is the high skill level of its nail technicians. One customer was extremely impressed with the skills of their nail tech, noting that they were able to replicate a nail design exactly as shown in a picture. This showcases the salon's ability to meet clients' expectations and deliver detailed work. Additionally, the same customer mentioned that their nails were done quickly, highlighting the salon's efficiency and ability to provide prompt service.
Another strength of The Brothers Nail & Spa is their affordability. Multiple customers mentioned that the prices were reasonable and affordable. This makes the salon accessible to a wider range of customers who may be looking for quality nail services without breaking the bank.
Cleanliness and sanitation are also strengths of the salon. One customer appreciated the use of clean implements and the presence of a sanitization area. This attention to hygiene reassures customers of the salon's dedication to maintaining cleanliness standards and prioritizing the safety and well-being of their clients.
The Brothers Nail & Spa also demonstrates good customer service. Customers mentioned that they were treated with importance, whether they were walk-ins or had made appointments. This inclusivity and attentiveness to all clients help create a positive and welcoming atmosphere in the salon.
On the other hand, The Brothers Nail & Spa does have some weaknesses that need to be addressed. One customer expressed dissatisfaction with the quality of the nails they received, stating that it was the worst set they have ever gotten. They specifically mentioned that one of the nail technicians did a poor job. This highlights a potential inconsistency in the skill level among the staff members, which could be a weakness for the salon.
Several customers also mentioned issues with nail longevity and smudging. Nails getting smudged and messed up shortly after leaving the salon raises concerns about the quality of the products used or the technique employed during the service. It is essential for the salon to address these issues and ensure that customers receive long-lasting and impeccable nail work.
Another weakness noted by a customer was the rushed and unpleasant atmosphere. They felt that the service was hurried, and the overall experience was not pleasant. This highlights the importance of maintaining a relaxed and comfortable environment for clients, as a rushed atmosphere can negatively impact the overall customer experience.
In conclusion, The Brothers Nail & Spa has evident strengths in terms of skillful nail technicians, affordability, cleanliness, and good customer service. However, weaknesses such as inconsistency in nail quality, issues with nail longevity and smudging, and a rushed atmosphere need to be addressed for the salon to improve and provide a more consistent and satisfying experience for all customers.
Best TL Reviews
I had such a good experience at this nail salon I had to write a review. I had heard so many good things about the Brothers, I decided to find out for myself just how good they really were. To my surprise I was extremely impressed with the skills of my nail tech which I posted pictures of my nails. I simply showed a picture of how I wanted my nails and he did them exactly the way they looked in the picture with no problem at all. For the amount of detail I was surprised how quickly my nails were done. I highly recommend going here for acrylic nails.
I did them yesterday I thought it look great but I took a look closely and this was the worst nails I ever gotten first time there hate it. One of the tech nail guy did it wrong. I rather go through pain at Fancy Nails salon then getting this mess on my nails. This is not worth $50 waste.
Seemed nice. Needed a few nails taken off from a dip manicure previously at a different place. Smells like chemical fumes in there even with wearing a mask. Had a manicure and they said my nails were dry and I went to pay and six nails got messed up. After he fixed the nails I waited 20 minutes. They redid the nails then I come home two hours later and two nails got smudged and messed up. How?!?! Not going back. Felt rushed and not a pleasant atmosphere. One guy with tats was really hot to look at tho.
I love this place. I usually go to Kevin for my acrylics, and my sis goes to Henry, and we always love our nails. I recently found out they do the "jelly nails." I also get my pedis here, and I appreciate that they have a whole sanitization area and use clean implements with every client. The best part is that they are affordible and reasonably priced.
Very happy with a gel fill and pedicure. Service was amazingly fast for such great service and attention to detail. Walkins were treated with the same level of importance as appointments without making appointments wait. I am very impressed and will be returning!
First time there I went because my sister got great nails there. I got the worst guy the chubby one with the bowl haircut. He never even told me to go wash my hands and the design on one nail is peeling. I showed him what I wanted and he tried giving me a color like 12 shades lighter! Said "it's about the same" this is what I wanted and the color I got after I asked him to change it. (Just the mauve color, originally my nails were a really pale nude)
I had a super positive experience! I brought in a photo of a super intricate design and the artist who did my nails killed it! Customer service was great - they were straightforward, kind, and the shop was modest but clean! Prices were amazing.
Made an appointment because some of my co-workers highly recommended this place after a bad experience at another nail place and I was not disappointed. I am very satisfied with the service I received here, Kevin did an awesome job , very neat, clean work exactly what I asked for and reasonably priced . I will definitely be back as a regular .
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The Brothers Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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