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Best City Nails

+1 760-776-4119
74520 CA-111 Ste B2, Palm Desert, CA 92260 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Best City Nails

Best City Nails is a popular nail salon that has received mostly positive reviews from customers. The comments above provide insights into the strengths and weaknesses of the salon. In this analysis, we will examine these aspects in more detail.
One of the most significant strengths of Best City Nails is the quality of their service. Customers consistently praise the nail technicians and aesthetician for their skills and expertise. Tina, in particular, is mentioned multiple times for her exceptional nail services and her ability to provide healing skin treatments. Customers appreciate the care and attention they receive, which contributes to their overall satisfaction. The positive experiences also extend to other staff members like Wendy, who is described as cheerful, friendly, and providing impeccable service.
Another strength of Best City Nails is the variety of services they offer. Customers mention a wide range of treatments, including luxury pedicures, eyebrow waxing, full facial waxing, and tattooed eyebrow touch-ups. This diversity of services allows customers to have multiple beauty needs addressed in one place, making it convenient and time-saving. Furthermore, customers appreciate the extensive selection of colors and types of nail treatments available, allowing them to choose options that suit their preferences.
Best City Nails also receives praise for its cleanliness and welcoming atmosphere. Customers mention the cleanliness of the establishment, which is important in maintaining a hygienic environment for nail services. The positive atmosphere and friendly staff create a warm and comfortable experience, making customers feel at home during their visits. This positive ambiance contributes to the overall satisfaction of customers.
Reasonable pricing is another strength mentioned by customers. While not explicitly stated in all the comments, the mention of "good pricing" and "reasonably priced" suggests that Best City Nails offers competitive rates for their services. This is appealing to customers, as it provides value for money and encourages return visits.
Despite these strengths, there are a few weaknesses mentioned in the comments. One customer expresses disappointment in the service and results, citing sloppy work, bubbly polish, and leftover nail polish on the fingers after a manicure and pedicure. This suggests that there may be inconsistencies in the quality of service provided by some technicians. It is worth noting that this negative experience could be an isolated incident, as most other customers who mentioned the service were satisfied with their results.
Another weakness mentioned by a customer is the snarky behavior and gossiping of the staff. This negative behavior can create a hostile and uncomfortable environment for customers, undermining the overall experience. Customers value professionalism and kindness in service industries, and this behavior is perceived as unprofessional and unkind. Additionally, this customer mentions that the salon is overpriced, suggesting that the prices may not always align with the quality of service provided.
In conclusion, Best City Nails has various strengths that contribute to its positive reputation. Customers appreciate the quality of service, the range of services offered, the cleanliness, friendly staff, and reasonable pricing. However, there are a few weaknesses identified, including inconsistencies in service quality, snarky behavior, and occasional overpricing. While these weaknesses should be addressed to maintain customer satisfaction, overall Best City Nails appears to be a popular choice among customers for their nail and beauty needs.


Best TL Reviews

I’ve been coming to Best City Nails for 3 years, Tina has been doing my nails consistently for the past year. Not only is she an amazing nail tech, she is an Aesthetician and has been helping me heal my skin with a facial every month. Everyone in the shop is so friendly, and they strive to make sure you leave satisfied and feeling beautiful. Tina always takes great care of me, the picture I’m sharing are specialty nails I had done for my birthday, and I was more than satisfied! If you want quality nails with great service and good pricing, come to best city nails!!
This is the place that my daughters, my mom, and myself have been coming for years to get our nails done, luxury pedicures, eyebrows and mustache waxed, full facial waxing, and I even get my tattooed eyebrows touched up. I just recently got my nails done to go to a Dallas Cowboys game in a Christmas/Dallas Cowboys design
I travel 30 minutes just to see my tech, she's the best of anyone I've been to in years. They are all so nice, clean place, the most extensive selection on colors and types if nail treatments and reasonably priced. Love love love LOVE them!!
Sindy with an “S” is so kind and does such and incredible job!
This place have been here for quite awhile, and I think it’s because of the wonderful service and kindness from the people working there, and of course because the business itself is nice and clean, and have a lot of different services to pick from.
Would definitely recommend:)!
I’m not in the area and got recommended to get my nails done by family. Walk in the door and got greeting with such a cheerful and smiling lady, Wendy. She was such a lovely person and get the manicurist to do my nails. I was so busy with Christmas and New Year so haven’t able to write review until now. This is my real nails and they were done 2 weeks ago. My nails has grown out a bit but they still look amazing! I got Gel French White Tips done by Tiffany. Just enough, not too thick, not too thin, and importantly, none broken. Since they give an amazing services, waiting time might vary 10~15 mins as I noticed there are a lot appointments and walk-in customers. Great services, great staffs, warm atmosphere feeling like home, and always make sure their customer happy and satisfied. They are in between of Panda Express and Domino Pizza, corner of Highway 111 and Deep Canyon. Recommended!
I walked in today thinking I might have to wait for service but I was greeted with very friendly service and zero wait time! Wendy is super sweet and kind and she did a better job on my nails than the techs where I live (far away). My nails and toes look amazing! Thank you Wendy and staff for impeccable service!
Came here three yrs ago. Thought it would improve? Horrible service and results. Went in for mani(gel) and Pedi. The manicurists stood around each other, around my chair, gossiping. Nail polish left all over my fingers. Polish bubbly. Just sloppy. Paid $79 for this. Not going back.
The women in this salon are snarky. They don’t listen to what you ask for and they talk about you right in front of you thinking you don’t notice. Go to a place that practices class and kindness. Plus, it’s way overpriced.

Place Pictures

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Best City Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location