Quick Facts About T&T Nails
T&T Nails place has received a variety of comments, both positive and negative, which provide insights into the strengths and weaknesses of the establishment.
Starting with the strengths, one common theme in the comments is the cleanliness of the salon. Multiple customers appreciated the fact that the salon was clean and well-kept. The mention of the salon being large enough that the smell did not overpower one customer further reinforces this positive aspect. Cleanliness is essential in a nail salon as it ensures a hygienic environment for customers and contributes to their overall satisfaction.
Another strength highlighted in the comments is the professionalism and experience of the owner and staff. Customers consistently praised the owner and the staff for being kind, professional, considerate, and experienced. The fact that one customer mentioned going to T&T Nails for about one year and not wanting to go back to their previous salon suggests that this establishment is able to build customer loyalty. Providing excellent customer service, along with skilled and experienced staff, is vital for any business to succeed in the long term.
Additionally, the speed of service and willingness to accommodate customers' needs were mentioned as strengths. One customer specifically mentioned that the staff always finds time to squeeze them in and is patient when they are indecisive. These characteristics demonstrate a commitment to customer satisfaction and the ability to prioritize the needs of customers. Quick, efficient service is another aspect that customers value in a nail salon, as it saves them time and makes their overall experience more convenient.
The positive feedback on the quality of the services provided is another strength. One customer praised the nails done by a specific nail technician, mentioning that their nails looked cute. This highlights the skill and expertise of the staff member, further contributing to the positive reputation of T&T Nails place.
However, there are also some weaknesses mentioned in the comments. One customer mentioned that they had to rip off their nail due to an infection, indicating a potential issue with hygiene or the use of clean tools. While this may be an isolated incident, it is crucial for T&T Nails to investigate and address this complaint to prevent any future occurrences. Maintaining strict hygiene protocols and regularly sanitizing tools is of utmost importance in a nail salon to ensure the safety and well-being of customers.
Another weakness mentioned is the lack of clear communication about payment methods. One customer commented that they wished there was clear signage or online information stating that tips are cash only. Failure to communicate such policies may inconvenience customers who are not prepared and may not have cash available. Implementing clear communication about payment methods, especially concerning tips, can help avoid any misunderstandings and ensure a smoother experience for customers.
In terms of pricing, one customer mentioned that they were charged the same amount for a fill-in as they were for a full set, and they were not satisfied with the outcome. This suggests a lack of consistency in pricing and a failure to properly consult with the customer about their desired outcome. It is important for T&T Nails to ensure that the prices charged align with the services rendered and that the customers' preferences are thoroughly understood and catered to. This will help avoid any potential dissatisfaction and maintain customer loyalty.
In conclusion, T&T Nails place has several strengths, including cleanliness, professionalism, experience, speed of service, and quality of work. These strengths contribute to positive customer experiences and build loyalty. However, there are areas that need improvement, such as maintaining strict hygiene protocols, implementing clear communication about payment methods, and ensuring consistency in pricing and service quality. Addressing these weaknesses will help T&T Nails improve their overall customer satisfaction and strengthen their reputation in the industry.
Best TL Reviews
Overall I enjoyed the visit. Clean large enough that the smell did not overpower me. I like my manicure but didn’t ask for any nail art this time so I have no idea how well they would do with that. I do however wish they advertised both on the door and online that tips are cash only. Thankfully o had some cash with me.
Thank you for always making me feel like a million dollars when my nails are done.
You are the best.
Great place for mannis and/or pedis! Owner & staff are kind, professional, considerate, and experienced, and the store is clean and well kept. It has been my place for M&P services for about one year and I will not be going back to priors. Great choice!
They are always so fast and find time to squeeze me in when I walk in for service. They are so professional and patient when I am indecisive and help me with any questions I have. I am now a regular customer after only a handful of weeks. ^_^ Highly recommend!
Michael is the man! If you’re looking for thin, blemish free nails he’s the one. Also gives a great pedicure! He doesn’t do designs as far as I know.
My nails looked cute till i was woken up at 3 am with my finger feeling like it’s being stabbed and then i had to rip off my nail to reveal that it was green with pus coming out of it. Ugh.
Been looking all over the valley for a quality nail salon, and I had a great first experience getting my nails done here at T&T Nails! She took great care with my pedicure and acrylic full set. I didn’t feel rushed and they had several people working so there was hardly any wait to be serviced. I will be back!!
This first time I went my experience was great! So of course I went back again. This time I didn't like how my nails came out and it cost me the same amount for a fill in as it did for a full set. My nails aren't even at the cuticle and she changed the shape of the nails without asking me.
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T&T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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Location
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