Quick Facts About Hair & Wig
Hair & Wig Place is a beauty supply store that offers hair products and wigs. Based on the comments provided, there are both strengths and weaknesses that can be identified.
Starting with the strengths, one commenter mentioned that they have been going to Hair & Wig Place for eight years and have always received a friendly and welcoming experience. The staff is described as being super sweet and they even give free gifts to customers, such as key chains or lip gloss. This shows that the staff at Hair & Wig Place prioritize customer service and ensuring a positive experience for their patrons. Another strength mentioned is that the store always has what customers need and is open on time. This reliability and availability of products is appreciated by customers, as mentioned in the comments. Additionally, one person specifically mentioned that they drive 45 minutes from St. Louis to visit this beauty supply store, indicating that they find the products and service at Hair & Wig Place to be worth the long distance.
However, there are also several weaknesses highlighted in the comments. One comment mentions that the prices at Hair & Wig Place are overpriced, suggesting that customers might find better deals elsewhere. Another weakness mentioned is the issue of rushing customers to make a purchase, regardless of the quality of the product. This implies that the staff may prioritize sales over ensuring that customers are getting the best value for their money. Additionally, one individual had a negative experience with the quality of hair bundles purchased. The hair shedded and matted after just two weeks of use. When they approached the staff for an exchange, they were met with rudeness and refusal to compromise. This negative customer experience reflects poorly on the store's customer service and willingness to resolve issues. Lastly, one comment mentions that Hair & Wig Place was out of the desired product, but they were offered a substitute with a discount. While this may be seen as a positive gesture, it also indicates that the store does not always have a consistent supply of products, potentially inconveniencing customers.
In summary, Hair & Wig Place has strengths in terms of providing a welcoming and friendly environment, offering a variety of products, and being reliable in terms of opening hours. However, there are several weaknesses such as overpricing, rushing customers to make purchases, and inconsistent product availability. The negative experience faced by one customer with regard to the quality of hair bundles and the unhelpful staff is a significant weakness that should not be overlooked. Overall, Hair & Wig Place may benefit from addressing these weaknesses to improve their customer satisfaction and reputation.
Best TL Reviews
Over priced and TERRIBLE customer service. There are lots of other choices in the area, I’d highly suggest going elsewhere.
I’ve been going here for YEARS!! About 8 years or so
Always nice when I come in
Always super sweet to me and my daughter. Most do the time she give her little key chains or lip gloss for free.
The hair here is top quality depending on what you ask for
Always come here from st.louis I’ll drive 45 for this beauty supply.
MY FAVORITE Beauty Supply. ALWAYS Open ON TIME. ALWAYS HAVE what I Need. GREAT SERVICE. CLEAN.
Amazing staff fun little hair store
They will rush you to buy. Regardless of quality
I brought my mom in to look for a wig. She is loosing her hair due to chemo. They were so helpful and nice. Let her try on several wigs and instructed her on how to maintain it. They were great!
I bought some bundles from here for $250 and i had it installed for 2 weeks and it sheded everyday big chunks of hair. Then it started to mat up. So I took it back to them and the lady was very rude and not willing to compromise. I asked if I could exchange for something different but she wouldn't let me. I will never recommend anyone to buy hair bundles from this location.
They have a good variety. They were out of what I wanted but she gave me a big discount on my substitute that was on display.
Hair & Wig Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places