Logan Nail Spa

+1 845-569-0135

5326 Rte 9W A, Newburgh, NY 12550 United States of America

Open Today: -

Quick Facts About Logan Nail Spa

Logan Nail Spa has received mostly positive feedback from customers, with many praising the friendly staff, clean environment, fast service, and high-quality work. These strengths contribute to the positive experience and satisfaction of customers. However, there is one negative comment that highlights some weaknesses, such as rude staff and not fulfilling customer requests.

One major strength of Logan Nail Spa is the skill and expertise of their nail technicians. Customers have mentioned that their nails turned out perfectly and received positive comments on their designs. This indicates that the nail technicians at Logan Nail Spa have a high level of proficiency and attention to detail, ensuring that customers leave with beautiful and well-manicured nails. This expertise is essential for maintaining a loyal customer base and attracting new customers.

Another strength is the cleanliness of the establishment. Several comments highlight how clean the spa is, which is crucial for ensuring a hygienic and pleasant experience for customers. A clean environment not only contributes to the overall aesthetics but also promotes a sense of trust and professionalism. The emphasis on cleanliness demonstrates Logan Nail Spa's commitment to maintaining high standards and a comfortable atmosphere for their customers.

The welcoming and friendly staff at Logan Nail Spa is also mentioned as a strength. Customers appreciate the warm and inviting atmosphere created by the staff, which helps them feel relaxed and at home. Personalized customer service, such as engaging in conversations and creating a friendly rapport, contributes to a positive experience and can lead to long-term customer loyalty. The staff's friendliness also reflects positively on the overall work culture and management of the spa.

Fast service is another strength mentioned. Customers appreciate that even as walk-ins, they are efficiently accommodated and taken care of promptly. Quick service is valued by customers who may have busy schedules and need to fit a nail appointment into their limited time. The ability to deliver prompt and quality service can set Logan Nail Spa apart from competitors and attract a larger customer base.

Despite these strengths, there is one comment that highlights some weaknesses. The reviewer claims that the staff at Logan Nail Spa is rude, dismissive, and does not fulfill customer requests. This negative feedback indicates potential gaps in customer service and communication. It is important for any business to address such shortcomings promptly and consistently to maintain a positive reputation. The management should focus on improving staff training and customer service protocols to ensure a consistently positive experience for every customer.

In conclusion, Logan Nail Spa has several strengths that contribute to its positive reputation. These include skilled nail technicians, a clean environment, welcoming staff, and quick service. These elements create a positive experience for most customers. However, the negative feedback about rude staff and unfulfilled customer requests highlights areas for improvement. It is essential for Logan Nail Spa to address these weaknesses and emphasize customer satisfaction by providing excellent service and continuously improving their customer communication and training. Overall, the positive comments outweigh the negative, suggesting that Logan Nail Spa is a reputable nail salon with many satisfied customers.

Best TL Reviews

After not having nails for a while, I tried a different place and they made a mess of my nails. However, I went to Logan nail spa and Anna fixed my terrible nails and made them absolutely gorgeous. These women are wonderful, friendly, and made me feel at home. As everyone else has said, the massage was an incredible bonus. This is definitely my go to nail place going forward!

The place is very clean and the staffs are very welcoming. Very fast service. I love this place. I have been going here since they opened! I always receive positive comments on my nail designs. Have tried a couple other local businesses NO COMPARISON

I was a walk in and they worked to get me taken care of quickly. Simple clean space and I appreciated the easy listening music. I do a basic mani/pedi and it was very well done. Staff very very nice too. I’ll be back often!

Horrible buisness rude staff doesn't care about what you think. They belittle you like you know nothing never educate never give what you wanted. ???? not go back or do if you want shifty nails for high price.

I was a walk in on a Saturday afternoon for a basic manicure and pedicure. I wish I got the name of the woman who helped me; my nails came out perfect and I was in and out in just over an hour.

I believe her name was London, but she was so sweet and attentive and gave me exactly what I asked for! Her massage was so intense that I left feeling like jello lol. Highly recommended super clean nail spa!

Sara did amazing job today, it’s my first time to come here, she is so friendly and kind. We had a long conversation, along with her I didn’t get bored ????.

They did a great job very clean ,peaceful and the girls are the sweetest ❤️ u get massaged while ur nails dry that's always a plus for me