Quick Facts About Unisex Salon
Unisex Salon has received mostly positive feedback from its customers. There are several strengths highlighted in the comments.
One of the strengths of the salon is the level of customer satisfaction expressed by the clients. Multiple comments mention how much they loved their new hair styles and the amazing service they received. This indicates that the stylists at Unisex Salon are skilled and capable of delivering haircuts and styles that meet their customers' expectations. The positive feedback also suggests that the stylists take their time and listen to their clients, ensuring that they understand their desires and preferences.
Another strength mentioned by customers is the cleanliness and modernity of the salon. One customer specifically notes that the new salon is clean and looks nice. This is important for creating a comfortable and pleasant environment for customers. A clean and modern salon can contribute to a positive overall experience and make customers feel more relaxed and satisfied with their visit.
The availability and accessibility of stylists is also highlighted as a strength. One customer mentions being able to get an appointment with a recommended stylist, Dola, within a couple of days, without having to wait weeks. This suggests that the salon has a good system for scheduling appointments and ensuring that customers can easily get in to see a stylist. An efficient booking process is important for customer satisfaction and convenience.
Affordability is another strength mentioned in one comment. The customer expresses appreciation for Dola's services being affordable and not breaking the bank. This indicates that Unisex Salon offers competitive prices that are reasonable for their area. Affordable prices can attract more customers and encourage repeat business.
While the majority of the comments are positive, there are a few weaknesses that are mentioned.
One weakness mentioned by a customer is the inability to leave tips on a credit card. The customer assumes that this is due to the owner having to pay a 2% fee on tips. This is seen as a poor business practice as it shifts the cost of the credit card fee onto the stylists. This can create dissatisfaction among the stylists and potentially impact the quality of service they provide. Additionally, it may inconvenience customers who prefer to pay with a credit card and may not always have cash on hand for tipping.
Another weakness mentioned by a customer is the difficulty in contacting the owner via email. The customer requested the owner's email to leave a note but was informed that the owner doesn't do email. This could potentially hinder effective communication between the owner and customers. In today's digital age, email is a common and convenient way for customers to reach out to businesses. By not offering this option, the salon may miss out on valuable feedback or questions from their customers.
Another weakness mentioned by a disgruntled former customer is the inconsistency in customer service and appointment availability. The customer describes a frustrating experience of being given conflicting information when trying to make an appointment and ultimately being unable to do so. This suggests a breakdown in communication or organization within the salon. Inconsistency in customer service and appointment availability can lead to customer dissatisfaction and a loss of business.
In conclusion, Unisex Salon has several strengths, including customer satisfaction, clean and modern salon, availability of stylists, and affordable prices. However, there are also weaknesses that should be addressed, such as the inability to leave tips on credit cards, lack of email communication with the owner, and inconsistencies in customer service and appointment availability. Overall, Unisex Salon has a solid foundation but could benefit from addressing these weaknesses to further improve customer experiences.
Best TL Reviews
I absolutely love taking my kids and I to this hair salon. I have gotten amazing service. My kids loved there new hair styles and want to continue going there to get there hair cut and so do I. Thank you so much Unisex Salon.
Loretta did an outstanding job on my hair!! She did exactly what I asked her to do and it looks amazing. She takes her time and listens to her customers. I have been going to her for a long time and I always leave feeling beautiful and relaxed. The new salon is so modern and clean. It really looks nice. I would recommend unisex to my family and friends and I will definately be back to see Loretta in the future!!
My stylist rocked! Can’t wait to go back. However… The ownership is lame. Can’t leave a tip on a credit card due to, I assume, the owner having to pay a 2% fee on tips. Padding the line at the stylist’ expense is a rather poor business practice.
I asked for the owners email so I could leave a note and was told that she doesn’t do email. Well, here’s your review.
Bottom line: bring cash and tip your stylist.
Called three separate times during posted business hours. Was told on first occasion that everyone had left for the day, on the second occasion that they were completely booked, and on the third occasion that I had to call back the following day to make an appointment. When I inquired the price of a men's haircut, I was told $18. I went to Target and bought an inexpensive but perfectly adequate pair of clippers for $19.99 with all sorts of various attachments and a substantial warranty. I was a customer of this business for a majority of 20 years in it's previous location. I am sorely disappointed!
I'm new to Delaware and I was searching for a new hair stylist who could color and cut my hair how I want. I was looking at videos by Matt Beck and found some styles and hair colors I liked. I just happened to go on his website and found a recommended hair stylist in my area named Dola. I clicked Hair By Dola and read her reviews. Her reviews were stellar and I was able to contact her and made a appointment and didn't have to wait weeks to get in, it just took a couple of days.
I got there and she greeted me with a smile, sat me in her chair and asked what I wanted done. She listened to what I wanted and showed me the hair color swatches that she would be using. I could tell she took pride in her work with precise application of both color and highlights she put on my hair. Then came the cut, again she listened to what I wanted and styled my hair beautifully with the fringe bangs with wispy bangs in-between. I loved it when she was done. With prices in my area ( Milford DE ) were extremely expensive with everything a la cart, Dola does everything for one price that doesn't break the bank.
I'm glad I did my research and found my new hair stylist. My hair looks great, healthy and best of all it was affordable.
Thank You Dola, I would definitely recommend her to anyone who is in need of a new look.
I arrived for my appointment with Jackie and was greeted warmly. I have been going to for the last two years and when the shop moved, I was pleasantly surprised with the Professional set up of the New Shop. Everything was clean, organized and the stylist were warm and made my experience great. I recommend Unisex Salon to everyone in Dover.
Tiffany was wonderful. Had my hair styled and highlighted. She went out of her way to get it right. I loved it! I would recommend her to all.
Excellent stylist, staff friendly, clean salon
Unisex Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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