New Choice Nails

+1 914-788-9063

3535 Crompond Rd, Cortlandt, NY 10567 United States of America

Open Today: -

Quick Facts About New Choice Nails

New Choice Nails has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments in more detail.

Strengths:

1. Professional and friendly technicians: Several customers mentioned that the technicians at New Choice Nails were professional and friendly. This is an important strength as it contributes to a positive customer experience and encourages repeat business.

2. Cleanliness: Both the initial commenter and the customer who moved to the area praised the salon for its cleanliness. A clean environment is crucial for a nail salon as it ensures hygiene and comfort for customers.

3. Quick service: Multiple reviewers mentioned that they were able to get their manicures and pedicures done quickly, even during busy times or as walk-in customers. This indicates that the salon is efficient and able to accommodate customers efficiently.

4. Long-lasting results: One customer mentioned that their gel manicure lasted almost three weeks before chipping. This suggests that the salon uses high-quality products and provides skilled application techniques, which is a strength that customers value.

5. Zen environment: A customer described the salon as having a "zen environment." This indicates that the salon provides a relaxing and peaceful atmosphere, which can enhance the overall customer experience.

Weaknesses:

1. Negative customer experience: One customer mentioned a negative experience with a male employee who yelled at her when she asked to pay with a credit card. This behavior is unprofessional and can significantly impact a customer's perception of the salon. This incident suggests a weakness in terms of customer service and employee training.

2. Lack of special or unique offerings: One customer mentioned that the manicures and pedicures at New Choice Nails were standard and nothing out of the ordinary or special. This suggests that the salon may not offer unique services or techniques that set it apart from competitors. It is important for salons to innovate and offer unique experiences to attract and retain customers.

3. Inconsistent staff presence: Another customer mentioned that they never saw a particular employee again after a negative experience. While this could indicate that the salon took appropriate action, it also raises questions about staff turnover and consistency in the quality of service.

Based on the comments, the strengths of New Choice Nails include professional and friendly technicians, a clean environment, quick service, long-lasting results, and a zen atmosphere. However, weaknesses are evident in the incident of poor customer service, the lack of special offerings, and potential staff inconsistency. Overall, New Choice Nails has several positive aspects, but improvements can be made in certain areas to enhance the overall customer experience.

Best TL Reviews

The technicians at New Choice Nails were so nice and professional. They gave us both Manis and Pedis for my son's and his fiancé wedding tomorrow 3/26/22. The store was very clean, beautiful music player and the staff met usat the door

This was my go to nail salon after moving to the area. I was impressed with the cleanliness. My feelings toward the salon changed when I was 8 months pregnant and one of the male employees who used to walk around and give massages yelled at me at the front of the store for asking to pay with a credit card. He eventually pointed out the ATM, which I didn't see before and would have used, but before I could walk over to the ATM he reluctantly agreed to take my credit card. I went back a few times after this and actually never saw him there again, but it just really rubbed me the wrong way that I was treated this way and I haven't gone back since 2020. Their manicures and pedicures were pretty standard, nothing out of the ordinary or special.

I loved my manicurist Ann was amazing she did a very good job with my cuticles and she did the edges on each nail and the staff was very friendly. I had a regular manicure

they are all very polite and YoYo is amazing. She does an excellent job and is always very creative. I would definitely recommend this shop.

Walked in on a Saturday and got a mani-pedi right away. Friendly staff and relaxing atmosphere. Prices were reasonable, but be sure to check for them at the front desk because the services you offer once you're seated are the more premium ones. A week and a half later and my nails still look great!

A hidden gem! I came here last minute pretty close to closing and they still took me in for a gel manicure. The nail tech did such a great, efficient job and got me out of there before closing. My gel manicure lasted just under 3 weeks before chipping at all! Definitely my new regular salon.

It's a very zen environment. It was the best pedicure.

Last minute walk in 6pm Yoyo was absolutely amazing nails look great will be returning! Staff are very nice as well!