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Jade Nails

+1 520-884-7888
1519 W St Marys Rd, Tucson, AZ 85745 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Jade Nails

Strengths:
1. Convenient location: Jade Nails place is conveniently located in the neighborhood, making it easily accessible for customers.
2. Positive customer experiences: Some customers have had positive experiences at Jade Nails place, praising the work done by specific nail technicians and the attentive customer service they received.
3. Sanitary environment: According to one customer’s comment, the salon appeared to be sanitary, indicating that they pay attention to cleanliness and hygiene.
4. Good job for a reasonable price: One customer mentioned that for a pedicure, Jade Nails place did a good job at a wonderful price, indicating that they offer value for money.
Weaknesses:
1. Rude and unhelpful staff: Several customers mentioned encountering rude and unhelpful staff members. One customer was treated poorly and asked to leave when they asked basic questions about the cleanliness of the equipment. This suggests a lack of professionalism and customer service skills.
2. Inconsistent service: Despite positive experiences mentioned by some customers, there are also complaints about inconsistent service. One customer mentioned waiting for hours despite having an appointment, indicating that the salon struggles with efficiency and timeliness.
3. Unreasonable charges: A customer mentioned being charged an extra $12 for a service that should have been included in their manicure. This indicates a lack of transparency and potentially misleading practices.
4. Inadequate equipment and tools: Multiple customers mentioned the use of worn-down and dirty nail files, unclean tools, and worn-down drills. This suggests a lack of attention to maintaining the quality of their equipment and tools.
5. Limited color options: One customer mentioned that Jade Nails place had very little color options for nail polish. This may limit the choices available to customers and could be a disappointment for those seeking variety.
6. Lengthy service times: Multiple customers mentioned experiencing excessively long service times, even with appointments. Waiting for hours for basic services can be inconvenient for customers and reflects poor time management.
7. Inadequate foot care: One customer mentioned that their calluses and heels were not properly taken care of during their pedicure. This raises concerns about the quality and thoroughness of the services provided.
Based on these comments, it is clear that Jade Nails place has significant weaknesses in customer service, efficiency, transparency, and maintenance of equipment and tools. While some customers have had positive experiences, the negative comments suggest that there are areas for improvement.


Best TL Reviews

It was super weird, I went in for a pedicure and I was getting ready to sit down when the guy was adding water to the tub and I just asked if they use the plastic around it since that’s what I thought they all do and he said no I ask okay then how does the Jets get cleaned then and he said we clean it and I asked a girl who was getting her nails done if she’s gotten a pedicure thinking if someone has gotten one then there should be no nail fungus issues. The guy said “you don’t have to be here” I was pulling up my leggings and he started draining the water. I said why are you saying that. I’m not allowed to ask questions? It’s fine I’m gonna sit on the chair” and he finished draining the water and basically told me to leave and that “I asked for too much”. Sorry I don’t want nail fungus. It was really weird. I didn’t even raise my voice I was really nice. I don’t understand why I can’t ask questions. I guess they will miss out on my huge tip I’m used to giving. Don’t go here they don’t like you asking questions and when I was selecting nail polish they really smelled like additives and very little color options. Weird! So I went near by to Nail Time. Much cleaner and nicer people better colors and they used the plastic cover and even the little powders to add in the water. Nail Time guy told me it’s standard to use the plastic covers everywhere and that he didn’t have to be rude over there.
Reader BEWARE:Make sure you ask what you're being charged for before saying yes to a service that should already be included at no extra charge. Was charged
$12 dollars just to cut my cuticles before my full acrylic set and that was called a manicure. Are you kidding me!!! Came here based on google reviews and was not impressed by the end. My hands were literally soaked in water for less than 30 seconds before the cuticle clipping started. NO CLEAN TOOLS, Worn down and dirty nail files. Drills were worn down and filthy. I had to balance the nail dryer on my legs to paint my hands while i got a 3 minute gel pedicure which cost $38. My calluses and heels were not taken care of either. Just look at the pictures. I had to mention it 2 before it was addressed. I will not be going back. Overall... $95 spent. I want my money back
Tina does awesome work on my nails. My grandkids go to Tommy for their pedicures. He's great!
I have had such a hard time finding a good nail salon in Tucson that isn't too far from home. I came here for the first time today without knowing much about it. I was nervous because I tried calling four times to make an appointment and no one answered, so I decided to just drive there and pray they would have time to do my fill. They were very busy when I walked in (around 10:30 am on Friday) but they sat me right down and got to work. The man who did my fill was very gentle and precise. The shape looks great and even, and I am very happy with the end result (I am EXTREMELY picky when it comes to my nails). I definitely plan on returning!
I love coming here because it’s conveniently located in my neighborhood but honestly i rather drive across town to have my nails done in a timely manner. They consistently take HOURS to provide simple services even though i had an appointment. 3 hours is way too long for a basic set and a gel pedicure that still costs $90 after a “discount”.
When I walked in, there were quite a few customers. This place seems popular w the local crowd. Staff was friendly. Everything looked sanitary. Massage chairs are a bit weak. I had a pedicure only, so I can't speak to how they perform on nails or other items. For the pedicure, I felt they did a good job for a wonderful price. The other customers that were there seemed satisfied with the service.
Love the way I'm taking care of when I get my nails done by Angie. I relax ☺️ so much
I took my mom here for her birthday!!!
She loved it! She said it was a great experience, they were so nice and actually listened to what she had to say about her nails. We both got a pedicure and I paid the price (for both of us) that we normally pay in Northern Arizona, Flagstaff. for just one of us.
Great customer service
Friendly staff and very great quality!

Place Pictures

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Jade Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location