Quick Facts About Classy Cuts
Classy Cuts is a hair salon with mixed reviews from customers. While some customers have had positive experiences and praise the stylists for their friendliness and skills, others have had negative experiences and highlighted issues with the staff's customer service, work ethic, and abilities.
One of the strengths of Classy Cuts, as mentioned by some customers, is its convenience for walk-ins. They appreciate being able to receive a great haircut without needing to make an appointment in advance. This feature makes the salon accessible to customers with busy schedules or those who decide they need a haircut on short notice.
Another strength mentioned by a satisfied customer is the skill of one particular stylist, Trisha. This customer had a positive experience and praised Trisha for delivering a friendly, fast, and awesome haircut. This indicates that the salon has at least one highly skilled and customer-oriented stylist.
On the other hand, there are several weaknesses highlighted by dissatisfied customers. One of the most common complaints is the poor customer service and attitude of some staff members. One customer reported encountering an older lady who displayed a lack of people skills and had a negative work ethic. This customer was not pleased with the stylist's behavior towards their 9-year-old son, who had trouble sitting still. The stylist's comments were perceived as harsh and unsupportive, indicating a lack of empathy and understanding for the customer's needs.
Another weakness is the salon's failure to deliver the requested hairstyle or desired results. One customer recounted a negative experience during her wedding day, where the older lady who performed her braided bun and Dutch braid did not meet her expectations. The customer was unhappy with the quality of the braids, the mobility of her hairstyle, and the overall look. Additionally, the customer reported issues with her makeup, which fell out before she even got home. This indicates a lack of skill and attention to detail from the stylist and suggests a lack of consistency in the salon's ability to deliver satisfactory results.
Another weakness identified by a customer is the lack of prompt service. The customer arrived at the salon and was not acknowledged or served promptly. The stylist appeared preoccupied with another customer and did not make an effort to assist the customer in a timely manner. This lack of attentiveness and efficiency can be frustrating for customers, especially in a competitive market where customers have other options.
Despite the negative experiences, the positive reviews from satisfied customers indicate that Classy Cuts does have strengths. However, the negative feedback emphasizes the importance of addressing the weaknesses within the salon, particularly in terms of customer service, staff attitude, and skill level. By addressing these weaknesses, Classy Cuts can create a more positive and consistent experience for all customers.
Best TL Reviews
Took my son for a last minute haircut before school.
It was an older lady who was there who had poor people skills and work ethic.
First of all she spoke poorly of her other staff when she was asked if anyone else was working that day and also she wasn't very pleasant with my son who may be 9 years old but is has issues with certain thing like focusing and setting still. Saying things like
"My grandson is your age and if he can do it so can you." " If you can't do what you are supposed to do you will be put back in 3rd grade"
Besides her nasty attitude her skill of doing a simple hair cut on a child who sat better than I would have with an adult who acted poorly was nothing to be desired.
I had asked for a super short skin fade. Explaining we normally shave the entire back of his hair to the skin but wanted to try the fade.
I do not have a license to cut hair and have done it all summer and thought it'd be a treat to take him somewhere.
Needless to say I am ashamed to have waited last minute and taken him here because there was no openings anywhere else that I knew of.
We had a long discussion about this experience on the way home.
Lesson learned.
As you can see in the pictures we didn't get what we asked for but it was better than it was. We didn't notice how bad it really was until we got home 25 minutes away. Tried to call with no answer.
Super friendly fast and awesome. Love it here. I use Trisha. So awesome
Always able to walk-in get a great cut.
I was charged almost $200 for a Dutch braid that was falling out before we left, a braided bun, a half up hair style, and some curls on my 4 daughters. Their stylists were ok though. Especially the blonde girl that works in back and the dark haired girl. The older lady who did the braided bun and Dutch braid could've done better. Much better. You live and learn though. But what really upset me, is that I was the bride that day. My makeup line was below my hair line AND my hair fell out by time we got home, not to mention she didn't even do close to what I asked for and we literally live a few mins up the road.. I didn't get pictures, I know I should have. But, I was crying making calls hoping someone could help me fix it. Thank God for my photographer! I have plenty of eye witnesses on how bad it looked. I will not be recommending your makeup services to anyone. Honestly, I don't even know if I'd recommend anyone going for styles. What I wanted was not complicated. And I'm not a picky person even if it's not excact atleast make the hairstyle tight enough to stay in! I hope this is a lesson learned for everyone. I will never expect a hair stylist to know how to braid again, and I'll never trust a makeup artist again either. . Please, don't forget to blend !
I cant remember her name but it was the younger girl with shoulder length blonde hair that works here that cut my hair. All I got was long layers and angled to my face and I love love loved it. I will be going here from now on. Super satisfied!
I went there yesterday morning tonget a trim. There was one stylist already doing a lady's hair. I walked in and she didn't even ask me if she can help me. She looked up and continued doing the customers hair. And I walked a little closer to the counter and she looked up again and since we were making eye contact and she wasn't saying anything I decided to ask her...or tell her. I told her I was there for a trim. She said it would be an hour and a half. LIKE SERIOUSLY!?!? Get another stylist.
I’m from out of state, been here with my husband almost a year now, due to his job, I’ve always traveled back home every time I needed something done for my hair, I was nervous, but decided to give this place a shot and I’ve gotta give ALL the ladies at classy cut 5 stars, they not only did a awesome job on my hair, ( THANK YOU CINDY) but they made me feel so welcome,and being from out of state, that’s important to me!! I can’t say enough good things about the ladies here!, I’m a extremely happy with the job they did and I have no plans on going any where else!
I love this place! Cathy made me feel like a million bucks today! I highly recommend!
Classy Cuts Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places