Kutz Hair studio

+1 313-828-8278

264 E Columbia Ave, Belleville, MI 48111 United States of America

Open Today: Closed

Quick Facts About Kutz Hair studio

Kutz Hair Studio has several strengths according to the comments. First, many customers praise the friendly and welcoming environment of the salon. People feel comfortable and at ease when they visit, which adds to their overall satisfaction. This positive atmosphere is attributed to the staff, who are described as easy to talk to and professional.

Additionally, the skill and expertise of the barbers and stylists at Kutz Hair Studio are highly praised. Customers specifically mention Dani C., Robb, and Courtney as talented professionals who deliver excellent results. Their haircuts and styling are reported to be exactly what the customers wanted, and in some cases, even better than expected. This shows that the staff has a strong understanding of their clients' preferences and can execute their desired looks with precision.

Efficiency and professionalism are other strengths highlighted by customers. The salon is commended for having a well-managed schedule, even during peak times. Despite being busy, the waiting times are minimal, which suggests that the staff handles appointments and walk-ins efficiently. This is especially important during the pandemic when minimizing wait times is crucial to maintain safety protocols.

Furthermore, Kutz Hair Studio is commended for their flexibility and willingness to accommodate customers. Several comments mention how the staff went out of their way to fit them in between appointments or find a convenient time slot for their visit. This level of customer service is highly valued, as it shows that the staff is dedicated to meeting their clients' needs and making them feel valued.

Despite these positive aspects, there are some weaknesses that have been raised in the comments. One customer complains about an employee involved in a car accident and their subsequent behavior. Although this incident may not directly reflect the quality of the haircuts or customer service, it does raise concerns about the professionalism and behavior of the staff outside of the salon.

Another criticism revolves around the unwelcoming and rude staff encountered during a visit. This suggests that there may be inconsistency in the level of customer service provided by the different staff members. Rude or unwelcoming behavior can leave a negative impression on customers and deter them from returning.

Additionally, one comment mentions that the staff did not take the time to check the appointment book or accommodate a scheduling request. This suggests a lack of organization and attention to customer needs. If the staff is not attentive to scheduling and fails to communicate effectively with customers, it can lead to frustrations and a negative experience.

In conclusion, Kutz Hair Studio has several strengths that contribute to their positive reputation, including a friendly and welcoming environment, skilled barbers and stylists, efficient scheduling, and accommodating customer service. However, there are also weaknesses highlighted in the comments, such as incidents of unprofessional behavior, rudeness from some staff members, and a lack of organization in scheduling. These weaknesses should be addressed to ensure consistent and high-quality experiences for all customers.

Best TL Reviews

First time being here. Dani C. took care of me. Super friendly, easy to talk to, great environment and Dani knew exactly what I wanted. In fact it turned out far better than what I had envisioned. Super skilled at cutting hair. Great Barber. I Highly recommend! I left a very happy customer.

One of the employees here hit me and my daughter trying to merge onto Belleville rd and instead of letting me merge she guns it and hits me in my driver's side then Acts like it was my fault although I had my blinker on and enough room to merge into the lane but because she's in a rush she disregarded my life and my daughter's life to make it back to her facility

Stopped in for a kids haircut and the staff were very unwelcoming. Tried to schedule an appointment for the next day but the two people working couldn't be bothered to stop and check the appointment book. There were no other customers waiting so they weren't busy. Rude staff and will not return here.

All the good reviews about this place are true. I haven’t had a haircut within 10 miles of my house in over 20 years. Had a very special occasion and my hair was way out of order. Call to see if I could get in the same day and Robb‘s schedule was booked tight. Even with that he tried to wiggle me in, but we couldn’t make it work. I asked him to look at the next they and, Although again he was pretty full, he was able to get me in. When I arrive there was only one customer in the chair and no One waiting. This was a great sign during this pandemic era, and proof that this shop is run extremely professionally and efficiently. My wait time was less than five minutes and I was in the chair. Fast, efficient, extremely friendly, professional, I just found my new barber shop. Thanks ROBB for a job well done.

I ate at a restaurant in the plaza during lunch at work. Saw this Business while eating and went after work. I did not have an appointment and Dani squeezed me in between appointments.Dani did a fantastic job. After hunting for a new haircut stylist after moving home from college, The hunt is now over. This place was awesome. Awesome people and an awesome atmosphere. Thank you very much!

Even though this was short notice, same day, and a new client, Robert still welcomed my son to his chair. He was professional and quick. My son and I were very pleased with the tapered outcome. Looks like we have a new barber!!

I get my nails done by Courtney she is wonderful very sweet, quick uses good products. Her design skills are awesome. She cost friendly open scheduling.

Haley and Daniella usually do my hair and beard. They’re both amazing. The rest of the folks in the shop are always friendly, professional, and the work I’ve seen them do is amazing. Can’t recommend this shop enough!!!