Nail Creations

+1 770-947-1200

6740 Douglas Blvd D, Douglasville, GA 30135 United States of America

Open Today: -

Quick Facts About Nail Creations

Nail Creations Place is a popular nail salon that has received mixed reviews from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

Starting with the strengths, many customers have praised the overall experience at Nail Creations Place. The salon is described as clean and organized, which is a crucial factor in the nail industry. Customers appreciate the pleasant smell and the vibrant atmosphere it creates. This positive environment contributes to the overall customer satisfaction and leaves a lasting impression.

Another strength mentioned is the excellent customer service. The staff, particularly Ethan and Ivy, are commended for their skills and professionalism. They listen to customers' preferences and deliver results accordingly. The soft touch and attention to detail during pedicures are highly appreciated by clients. Additionally, the staff is friendly and engaging, providing a welcoming experience for customers.

Furthermore, some customers have been loyal patrons of Nail Creations Place for over 14 years, which indicates a strong customer base and repeat business. The longevity of the salon suggests that it has consistently provided quality service over the years. These loyal customers specifically mention Jlo, a nail technician who consistently delivers satisfactory results and enjoys creative freedom.

However, there are some weaknesses that have been identified by several customers. One recurring issue is the nail technicians' tendency to add additional services without customer consent and charge for them. This includes using gel polish instead of regular acrylic, which comes with an extra cost. This lack of clarity regarding service options and pricing creates confusion and dissatisfaction among customers who feel they have been unfairly charged.

In addition, a few customers have expressed disappointment with the overall quality of the service they received. One customer reported smudged nails, misaligned nail art, and not receiving the requested color. These incidents indicate a lack of attention to detail and care during the service. Furthermore, when concerns were raised, they were not appropriately addressed, causing further dissatisfaction.

Another area for improvement is communication between technicians and customers. Some customers have suggested the need for clearer communication to ensure that technicians understand exactly what the customer wants before performing any services. This can prevent instances where customers end up receiving a different treatment than they initially requested.

Despite these weaknesses, Nail Creations Place has been recommended by several customers who appreciate the cleanliness, professionalism, and atmosphere of the salon. The positive reviews highlight the friendly and accommodating nature of the staff, making it a comfortable place to visit.

In conclusion, Nail Creations Place has a number of strengths, including a clean and organized environment, excellent customer service, and a loyal customer base. However, there are areas of improvement, such as avoiding unauthorized add-ons and maintaining clearer communication. Overall, with some adjustments, Nail Creations Place has the potential to further enhance its reputation and customer satisfaction.

Best TL Reviews

So I found this spot on google and it is amazing! It smells so good and the customer service is excellent. Ethan did my nails he is good at shaping and he listens. Ivy did my pedicure she has a soft touch and got my toes together. Check out the kool slippers they give you! She also does good nails I watched her do the women next to me nails. This place is clean and organized. I do recommend to everyone if you haven't been here before.

I’ve been getting my nails done here for over 14 years. They are fabulous!! Jlo is the best!! I give her creative freedom and she always does a great job!

Nail techs will try to add polish that you don’t ask for and charge you for it. I asked for regular acrylic and they did gel. When I got the pedicure the lady immediately started to give me gel polish when I didn’t ask for it. Gel is an extra $25-35 for each service. Please ladies be sure they understand what you want them to do and confirm the price with them before they touch you. Overall nail techs did an okay job. It was not worth the price they charge.

I was very upset with my results, first of all they messed up my nails by the lady cept smudging them, second she messed up the flowers that were on my nails and they came out very crooked, third she didn't give me the yellow I asked for so I had to ask for them again and she messed them up. I am very mad and upset, me and my cousin will not be going there again.

My wife and I have been coming here ever since the grand opening and we've received excellent service everytime. The folks are nice and percise when it comes to professionalism. We enjoy our time there along with some of the fun conversations with the technicians. Would definitely recommend!

I got a fill in by Helen and it was the worst experience I have ever had. She was extremely rough, charged me extra, and I had to tell her to fix a few of my nails that were lifting. I mentioned this to the guy at the checkout counter and it was dismissed. I am a regular customer at this nail salon but after experiencing what I did today I will not be returning.

I've been to this place three times and will continue to go. I love the vibe, they get you in and out and provide a great service. I can't speak to pricing because I'm still getting used to post COVID pricing on EVERYTHING but it seems to be in line with what other shops are charging. I recently requested a specific person, and I won't say her name but I requested her because she was a straight shooter, she spoke her mind and definitely didn't mind telling me my color choice wasn't the best for me and then helped me choose one I loved. I can only speak for me but I LOVE that she voiced her opinion...my last best nail tech was like that and I showed up faithfully for over 3 years!

One of the cleanest nicest nail salons Douglasville has to offer. The staff is so nice and great communicators and understanding at what client's desire. Love the atmosphere. The pedi chairs are amazing. The prices are reasonable. This place is your best bet!