Quick Facts About Ashaali Dominican salon
Ashaali Dominican salon has received mixed reviews from customers, with both positive and negative feedback. In analyzing these comments, we can identify the strengths and weaknesses of the salon.
One of the strengths of Ashaali Dominican salon is their ability to cater to customers with mixed hair. One customer expresses satisfaction with the salon's ability to wash, condition, trim, and straighten her daughter's hair effectively. This shows that the salon has skilled stylists who can work with different hair types and provide satisfactory results.
Another strength mentioned by a customer is the professionalism and cleanliness of the salon. They emphasize that the salon is well-maintained and that the staff took good care of their hair. This positive aspect can contribute to a positive overall experience for customers.
Additionally, the salon is praised for its ability to save a customer's hair from being cut off. This indicates that the stylists are skilled at finding alternatives and providing solutions to hair issues, which can be a valuable skill for customer satisfaction.
On the other hand, there are also weaknesses highlighted in the comments. One customer complains about the decline in the salon's quality over time. They mention issues such as overcrowding and long waiting times. This indicates a potential problem with managing appointments and providing timely service. Customers expect punctuality and minimal waiting times when they schedule appointments, so this could be a significant weakness affecting customer satisfaction.
Another weakness mentioned is the quality of customer service. A customer mentions feeling unwelcome and not receiving a warm greeting when entering the salon. They express disappointment with the lack of personal attention and the perception that appointments are not honored. This suggests that the salon needs to improve its customer service skills, including creating a welcoming environment and honoring appointments as promised.
Despite the mixed reception of customer service, there are still positive comments about the people working at the salon. One customer mentions being treated like family on their first visit, indicating that there are staff members who provide a positive experience at the salon. These positive interactions can offset some of the negative experiences and contribute to overall customer satisfaction.
In conclusion, Ashaali Dominican salon has strengths in their ability to handle mixed hair, professionalism, and skill in saving hair from being cut off. However, weaknesses include issues with overcrowding, long waiting times, and customer service, particularly in terms of creating a welcoming environment and honoring appointments. The salon would benefit from addressing these weaknesses to improve the overall customer experience.
Best TL Reviews
They do such a great job. I was looking for a place that could do mixed hair for my daughter. They did a wash, deep conditioning, trim, and straightened it out for her. She was so happy. We plan to go again for their other services.
My first time experience was absolutely wonderful! My hair was really tangled & the ladies did an awesome job. I was like just cut it! They were very professional & the salon was so clean. They took really good care of my hair. No we didn't need to cut it off; they saved my HAIR! ????????????????
This place is declining fast! When I first started coming here about a year ago it was good now it is trash! They tell you to come in at 9 and there is already 10 people there. The owner said you don’t really have an appointment that is so you will be seen that day. It is so funny because she gets all her customers in and out while the others are just waiting on the slow other stylist. And oh the shampoo lady that has been there the longest half washes your hair. This place is a joke! Go somewhere else
They were amazing and so sweet... ive been natural for 3 years and I went to them for a deep conditioning, blow out, trim and a silk press, for the first time..... im loving my hair. It looks so healthy, shiny and straight. I keep slangin my hair every few mins.... they have gained a regular customer with me ???? but if you are natural do NOT continuously get a silk press it will damage your curl pattern, every few months is good.
I have been going to this salon for over 6 years and have never had a bad experience. I love that the owner has a warm welcoming spirit. This is the only place I get my hair dyed.
Great service and fast
Understood my hair type and scalp massage is the best
This place is ok. Customer service could be better. I’ve been going since September and I still don’t feel a warm welcome when I walk in really. They do a great job on my hair though I just can’t get passed the customer service portion which really gives me mixed feelings. They say call and make an appointment but truly it’s not making an appointment because it’s not really honored but ????♀️I’m super big on customer service I let my patients know I remember them so they can feel welcomed and feel like I care so I just be looking for the same treatment but hopefully I find that somewhere…
Great people. My first time, i was treated like family. Also great job on my hair
Place Pictures
Ashaali Dominican salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 03:00 PM |
|---|---|
| Tuesday | 09:00 AM - 03:00 PM |
| Wednesday | 09:00 AM - 03:00 PM |
| Thursday | 09:00 AM - 03:00 PM |
| Friday | 09:00 AM - 03:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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