Quick Facts About Diva's Nails
Strengths:
1. Well organized and clean: According to one commenter, the salon is well organized, clean, and up to date. This creates a positive atmosphere for customers and demonstrates professionalism.
2. Friendly and attentive staff: One commenter mentioned that the staff at Diva's Nails were incredibly friendly and took their time with their services. They also accommodated last-minute changes to the desired nail design. This level of customer service can help attract and retain customers.
3. Skilled female staff: A commenter noted that the female staff at Diva's Nails have always done a great job. This indicates that the salon has skilled technicians who can provide good-quality services.
4. Nail art expertise: One commenter mentioned that Diva's Nails did a beautiful job on their nail art. This indicates that the salon has expertise in creating intricate and attractive nail designs.
5. Good pricing: One commenter mentioned that Diva's Nails offers good pricing. This can attract price-conscious customers who are looking for affordable nail services.
Weaknesses:
1. Inconsistent quality: One commenter mentioned that they received the worst set of dip nails they have ever had at Diva's Nails. The nails were thick, improperly shaped, and the ombre did not match throughout the set. This suggests that the salon may have inconsistency in the quality of their services.
2. Long waiting time: One commenter mentioned that they had to wait for 40 minutes for their scheduled appointment. This indicates that Diva's Nails may struggle with managing their appointment schedule efficiently, leading to long waiting times for customers.
3. Lack of communication: One commenter mentioned that they did not see a price list and were not given a menu with prices. Additionally, they were not asked about their preferences for their pedicure service. This suggests a lack of clear communication and may lead to customers feeling uninformed and dissatisfied with the services they receive.
4. Lack of attention to detail: One commenter mentioned that the male technician did a poor job on their pedicure, causing bleeding from their toes and leaving smears in the nail polish. This indicates a lack of attention to detail and proper technique, which can result in a negative experience for customers.
5. Misunderstandings and language barriers: One commenter mentioned that they had difficulty understanding the technician when discussing longer nails. This indicates a potential language barrier, which can lead to misunderstandings and customers not receiving the services they desire.
In conclusion, Diva's Nails has strengths such as a clean and organized salon, friendly and attentive staff, skilled female technicians, expertise in nail art, and good pricing. However, they also have weaknesses including inconsistent quality, long waiting times, lack of communication, lack of attention to detail, and potential language barriers. These weaknesses can negatively impact the overall customer experience at Diva's Nails.
Best TL Reviews
Worst set of dip nails I have ever received. I have been doing dip for 5+ years and have tried many places around town and my friend suggested Diva's nails. First, let me say I had to wait 40 minutes for my scheduled appointment then they did my nails in such a hurry. They are thick as they didn't file down the dip after. They are all different shapes and sizes and the ombre doesn't match throughout the set. I will be soaking off this weekend and getting a new set somewhere else. If you are searching for a place to get dip this is not the best save your time and your money!
First time, walk-in customer. Incredibly friendly team of people! Entire shop was up to date, well organized, clean, and well staffed. They took their time with my gel mani and my daughters acrylic fill - the results showed! I even did a last minute change to my desired color and added some design, they didn’t skip a beat. We are new to the area and will be back again and again. If you are on the fence - just go, no disappointments here.
Never had a problem with the females doing my feet. But the man did the worst ped ever!!!
6 times he clipped my skin causing my toes to bleed. No apologies for hurting me. Then he paints my nails quickly leaving smears. He did not touch my heels or the tops of my feet.
Never again!!!
As I said before, the female staff have always done a great job on me. But that man will never touch me again!
I loved it here. I never get pedicures because I've always had bad experiences, but this place was so nice and so understanding of my overly ticklish feet. They did such beautiful job on the art. I'm so excited to have found a place to get my nails done (finally)!
I went to a appointment for a rebase and asked for all white nails with gel and it looks like my 1 year old did them. It costed $35 and my thumb nail polish is already coming off not even 24th after!!!!
My first time in this place. Didn't see any price list. They told me pick a color and sat me in a pedicure chair, no one gave me a menu with prices. No liner in the foot bath. I sat there for like 20 minutes in just plain water. A man did the pedicure but didn't ask if I wanted a deluxe or gel or anything. He painted my toes with regular polish when I chose a gel polish. No foot massage or hot towel. I asked about longer nails but could not understand him and asked several times so I just got a manicure and gel polish. Again, no one asked if I wanted a better manicure so I didn't really get what I wanted. Wax was great but truthfully I was scared to do that. I usually tip very good but not today. I'm pretty sure I won't be back. ????
Really happy with my nails so far.
As long as they hold up, my review will stay positive. :)
And if they hold up, this will become my new go-to place.
They're are very friendly. This is my 2nd time and they remembered my wife and my colors and choices.. good pricing and great work!
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Diva's Nails Info
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Planning
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | Closed |
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