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Friendly Nails

+1 904-794-2666
2449 US-1 S, St. Augustine, FL 32086 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Friendly Nails

Friendly Nails has several strengths based on the comments provided. One of the main strengths is the friendly and welcoming staff. Multiple customers mentioned the staff members greets them with a smile and provide excellent service. They also work efficiently as a team to ensure timely service without compromising on quality. Customers appreciate the fast service and the fact that they are able to receive multiple services within a short period of time.
Another strength highlighted in the comments is the high-quality services provided at Friendly Nails. Customers consistently mention that their nails turned out just as they liked and stayed beautiful for weeks. There are positive remarks about the gel manicures, dip manicures, and acrylic sets. Customers are satisfied with the results and appreciate the attention to detail from the nail technicians.
The affordability of Friendly Nails is also mentioned as a strength. Customers feel that they are charged a fair price for the services provided, and they appreciate the value they receive. There are no complaints about overcharging or excessive prices.
Customers also appreciate the convenience of walk-in appointments and the quick service they receive. It is mentioned that the wait time is minimal, and even during busy periods, customers are still taken care of promptly. The efficiency and effectiveness of the staff are seen as strengths of the salon.
Despite these strengths, there are also some weaknesses mentioned in the comments. One recurring issue is with the friendliness of the staff. While the majority of comments praise the friendly and welcoming nature of the employees, there is one negative review stating that the staff at Friendly Nails were not friendly at all. This inconsistency in customer experience raises concerns about the overall friendliness of the staff and suggests the need for improvement in this area.
In addition, there are negative comments regarding the quality of service. Some customers mentioned that they received a poor job, with uneven nails or a messy application. There are also complaints about specific nail technicians, with one customer expressing dissatisfaction with Terri's work and another criticizing the skills of an older staff member. These negative experiences indicate a lack of consistency in the quality of services provided at Friendly Nails.
Another weakness highlighted in the comments is the limited selection of colors. One customer mentioned that there were no colors available to match their toes and fingers, which resulted in disappointment and frustration. This suggests that Friendly Nails may need to expand their range of polish colors to better accommodate customer preferences.
In conclusion, Friendly Nails has several strengths, including friendly and efficient staff, high-quality services, affordability, and convenience. However, there are also weaknesses that need to be addressed, such as inconsistency in friendliness and service quality, as well as a limited color selection. By addressing these weaknesses and building on their strengths, Friendly Nails can further improve their customer experience and reputation.


Best TL Reviews

The staff are very "friendly", always greeting with a smile and very fast with great quality of services. I showed up @ 5:30pm on a Friday and was taken care of within minutes, which has been the case each time in the past as well. Since they close @ 6pm, I stated if they only had the time to remove the gel nails, I would understand and be satisfied. However, between them, not only was I able to get a manicure with gel nails, two of which needed acrylic, my daughter also received a pedicure, something I did not expect @ all! Teri, Evelyn and Michelle work very well as a team to get things done in a timely manner, while still providing excellent service. Furthermore, the services take 30-45 minutes from the time I walk in the door! My nails are just as I like them EVERY TIME and stay beautiful for weeks. I highly recommend Friendly Nails ????
Friendly Nails has become my regular “spot!” Terri is amazing! It’s rare to find a nail tech who is both very talented and a pleasure to spend time with, but I always look forward to my appointments! I usually do Dip manicures, and they stay on 2x as long as other salons. Highly recommend!
Terri is amazing she is very talented thank you
I get a gel manicure from here every month and they do a fantastic job. They are quick they charge a fair price and it always look great.
They are not friendly at all … they didn’t have colors to match my toes and fingers …. But one of the girls said yes . When I finally picked my color and she started, she told me was more expensive because I have long nails and because I want the ombré …. ( the way that she talk, made me feel like I look like I can’t afford it, was really offended it.) I got really upset and disappointed that I just painted my nails with one color because I just wanted to leave .., after she was done my nails look really bad and they are not even at all. My friends said exactly the same … we both agree we won’t ever come back or recommend this place
I received a full acrylic set and had the pink ombre done. I absolutely love them and have had compliment after compliment. I felt comfortable and was in and out fairly quickly as a walk in which was very surprising. I do recommend this place for all your mani and pedi needs. The nail techs are all friendly and amazing. Thanks again
The old lady did a terrible job on my nails , I asked her to do a simple design and she messed up several times, there is paint and glue all over my fingers, it’s just a terrible terrible community.. This lady needs to be in an old folks home.. Or cook some sushi next door because nails is not the career for her. Please if your reading this DO NOT come to friendly nails, even if they payed you. RUN RUN RUN!
I've been here a couple of times and was satisfied. I went a week ago and won't be going back. Terri did my nails for the 1st time and they are horrible. Not shaped like I asked and they are so lumpy. She was in a hurry, kept saying how they were running behind. I really liked Vivian but not chancing going back because I don't want Terri again.

Friendly Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location