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Carrollton Nails

+1 502-662-0441
1421 Highland Ave, Carrollton, KY 41008 United States of America
Open Today: 10:00 AM - 06:30 PM

Quick Facts About Carrollton Nails

Carrollton Nails has a number of strengths based on the comments provided. Firstly, their service is described as amazing, fantastic, and gentle. The salon stands out for their ability to provide a high-quality service without causing any pain or making a mess. Customers appreciate that the nail technicians are efficient, friendly, and pay attention to detail. They also seem to be skilled in creating intricate and complicated nail designs.
Another strength of Carrollton Nails is their customer care. Multiple customers mention that the staff at the salon genuinely care about their customers and strive to ensure their satisfaction. They are described as being helpful, accommodating, and attentive to customer preferences and requests when selecting colors or requesting specific nail shapes. Customers appreciate feeling heard and valued during their visit to the salon.
The salon also seems to have a good reputation for consistent quality. Customers mention repeatedly returning to Carrollton Nails and being happy with the results every time. This suggests that the salon has a level of reliability and consistency that keeps customers coming back.
Carrollton Nails is also commended for their ability to execute specific requests. Customers mention that the salon successfully creates the exact nail shape and design they desire. This indicates that the nail technicians have a level of skill and expertise in fulfilling customer preferences.
In terms of weaknesses, one comment mentions a late opening time and a long wait before being attended to. While the customer did not mind the wait due to the massage chair, it is mentioned that it could be an issue for someone in a hurry.
Another negative comment mentions dissatisfaction with the service received. The customer states that they expressed their unhappiness to the staff, but felt ignored or dismissed. This indicates a potential lack of concern or responsiveness from the salon when a customer is not satisfied.
One customer mentions that the price was steeper than expected, resulting in a slightly lower rating. This suggests that the salon may be perceived as slightly expensive compared to other options in the area.
Overall, Carrollton Nails has strengths in providing a high-quality service, offering attentive customer care, consistent quality, and fulfilling specific requests. However, there may be room for improvement in terms of punctuality, addressing customer dissatisfaction, and potentially reevaluating pricing to ensure competitiveness.


Best TL Reviews

Went there today. My apt was at 10am when they open and they were late opening up. When they did there were a bunch of ladies waiting. I ended up waiting a long time before someone got to me. However, Iwas having a pedicure so I got to wait in the massage chair. Sitting there I didn't mind waiting. Though if I was in a hurry that would have been an issue. I gave them 4☆though because once the did get to me the service was fantastic. They were friendly, efficient and did an AMAZING job. I have been to many different nail salons in my life. So many end up grinding into your skin, making nails uneven, nail polish messy ext. This salon did not hurt, make a mess or anything negative. Bonus the somewhat complicated designs I wanted they did beautifully!!
*my nail technician was Lin. She was fantastic!
Definitely not happy with the service. I use to go there quite a bit but this is what I got today. When I told them I wasn’t happy with them they acted like they didn’t care.the first picture is what they were suppose to look like and then what I got
I have only gone there twice but I will not go anywhere else. They are amazing and really care about the customer. They are very gentle and always make sure I'm happy with everything as they are working. I love them and I definitely tell my friends to go to them.
There was a bit of a wait, bit still pretty quick. The lady was super nice and when I told her I wanted "square square ????" she nailed it. ???? I'm not big on the "Squoval" that most places give when you ask for square. So I'm pretty pleased!! Price was steeper than I expected, hence the 4 stars, but still worth it!!
First time going here!! I made an appointment, however there was no wait when arrived. They were very nice and helpful with selecting colors. They made my nails look amazing, after my gel manicure was complete. Very affordable and will be back!
So I’m altering my initial review and making it better. This is now the only place I go! I love them! They have done my full set acrylic fill-ins for months now and every month I love it. They do a great job!
Always a great experience at Carrollton Nails. Love my dipped nails and this awesome Fall color!
This place has never done me wrong. They always execute what I'm asking for if not more and the staff are always friendly. I will continue to support this establishment.

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Carrollton Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:30 PM
Tuesday 10:00 AM - 06:30 PM
Wednesday 10:00 AM - 06:30 PM
Thursday 10:00 AM - 06:30 PM
Friday 10:00 AM - 06:30 PM
Saturday 09:30 AM - 05:30 PM
Sunday Closed

How to go there

Location