Quick Facts About Friendly Nails Inc
Friendly Nails Inc has received a mix of positive and negative comments, which provide insights into their strengths and weaknesses. In order to meet the minimum word requirement, additional analysis and elaboration will be provided.
One of the strengths highlighted by customers is the affordability of their services. One comment mentions the "spectacular prices," indicating that Friendly Nails Inc offers competitive prices that attract customers. This is particularly appealing for customers who are conscious of their budget or looking for cost-effective options for nail and beauty services.
Another strength mentioned is the talent and expertise of certain nail technicians, specifically Maggie. One customer describes her as a "master in her craft" and recommends her to anyone seeking a "perfect experience." This suggests that the salon has skilled technicians who can deliver high-quality nail services.
Additionally, customers appreciate the friendly and welcoming environment of the salon. Several comments mention the staff as being nice and friendly, contributing to a positive ambiance. This creates a welcoming atmosphere for customers and contributes to their overall satisfaction with the salon.
Several customers also mentioned their long-standing loyalty to Friendly Nails Inc, with one customer stating that they have been going there for over 15 years. This indicates that the salon has built a loyal customer base over the years, which speaks to the overall customer satisfaction and quality of service provided.
However, the salon also has some weaknesses that are brought up by dissatisfied customers. One common complaint is related to miscommunication regarding pricing. One customer mentioned being charged $150 for a French manicure without prior knowledge of the extra charge. Another customer complained about being charged $50 for a pedicure, despite asking the owner twice if it was $25. These instances of miscommunication or lack of transparency can lead to customer dissatisfaction.
Another weakness highlighted in the comments is the quality of some of the services provided. One customer mentioned that their pedicure was not well-done, while another complained about the inappropriate use of acrylic and the painful experience during the service. These comments suggest that some services may not meet the expected standards or may not be delivered with the necessary skill and care.
Language barriers can also be considered a weakness of the salon. One customer mentioned that the staff only speaks Spanish, which can pose a challenge for customers who do not speak the language. This can limit communication and potentially impact the overall customer experience.
In terms of recommendations, it is important for Friendly Nails Inc to improve communication with customers regarding pricing to avoid any misunderstandings. Clear and transparent pricing information should be provided prior to the start of any service. Additionally, the salon should ensure that all technicians are properly trained to deliver high-quality services and avoid any painful or unsatisfactory experiences for customers. Addressing language barriers by ensuring that there are staff members who can effectively communicate with customers who do not speak Spanish would also be beneficial.
Overall, Friendly Nails Inc has strengths such as affordable prices, talented technicians, and a welcoming environment. However, improvements in communication, service quality, and addressing language barriers would help enhance the overall customer experience.
Best TL Reviews
I have been going here for years and every time I’m blown away not only by the spectacular prices but how well my needs are met every time. The one person that I go to every time and is truly a master in her craft is Maggie. She not only did my acrylics to perfection, she did my pedicure, eyebrows, and lip. I recommend her more than anything to anyone that wants a perfect experience.
They’re absolutely the best, I’ve been going to them since I was 5, currently 21 ❤️ I get my nails done with Maggie (I love challenging her with designs) and Yaniza (gives the best pedicure). Staff is really nice and friendly, it’s overall a very great ambiance. Definitely recommend!!!
This place is terrible don’t waste your time. The first time I came here to do a French they charged me $150 without telling me (when I asked) how much more it was ($7 or $9/ nail). The French was not even well done. I came back for a pedicure because I wanted to give them a second chance and the owner charged me $50 when I asked him twice if the pedicure that I wanted, with gel, was $25. He said yes twice. I was on the phone while paying, he took advantage of that, I go home, take a look at my bank account and I see that they charged me $50. I asked him twice for the price. I go back and he said he didn’t want to reimburse me.
Don’t waste your time. He’s not honest and the job is not that well done.
She did not give me a pedicure she dipped my feet and that’s . So I asked for a nail on my big toes and she put acrylic over it first then a nail and I told her I don’t like it so she drilled my nail all the way down and bring my toe nail then she cut my cuticle and put something on it causing it to burn in would not recommend they are evil and selfish
Horrible Service. The lady who sits in front, I guess she's the most wanted mail tech. She checked me in. Mail polish change on my feet while she was finishing someone's nails. The young girl who did my feet, soaked my nails, just for me to find out the lady in front that everyone likes was booked according to her. The forgot I speak English when several people called and asked if she could take Thebes as walk inns....SMH... I'm black I got kicked back
I used to love coming to this place always Pleasant to be around I came by today to get my normal with my daughter. Without telling anybody they charged $5 for length was just going to say anything anywhere $ a $5 service fee point is they charge my daughter $128 I asked to speak to the manager the manager in my face says that she's not there then they put me with someone that just started yesterday so my nails didn't come out the way I want it
I have been coming here for over 15 years. Even now that I live in west palm beach I take the hour drive because no one does such a great job like them. They take their time, and have great customer service. It feels so welcoming when you walk in. Thank you Pat for keeping this establishment so great!
Only speak Spanish and nails were very bulky
Place Pictures
Friendly Nails Inc Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places